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    Expertise Roofing

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    Gilbert A.

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    A T Gutters

    A T Gutters

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    Alpha Texas Gutters took advantage of me and took my money…read more This business is so poor that I would not even give it a 1 star. I entered into an agreement with Christopher, owner of Alpha Texas Gutters to install gutters with rain barrels on my new home. He agree upon a date but never showed up and never called. He promised to show up for installation at other dates and did not show up then either. Wanting to support a Veteran Owned business, I gave him a second, third, and fourth chance. After at least 6 wks of delays, they finally started and it took many many visits over 2 weeks for them to install the gutters instead of them coming and doing the whole job in a day or two. In the end, I paid him in full and he promised to come back and install the rain barrels with the rest of the down spouts but he never showed up and has not answered my calls/text messages over the last 2 months. I have since read recent reviews, in other places that were not there originally where I hired him, of other people that had the same thing happen to them. In their posts, he came back with rude and degrading remarks for them posting their experiences. I have text messages back from the initial point of contact and going forward to show my proof and feel that I have been more than patient but it is obvious that he took advantage of me, took my money, and never finished the job. Pay more to go with a reputable business because his life time warranty is worthless if he won't even return my calls to finish the job. Now, I will have to hire someone to finish the job and correct the gutters that he put up.

    Poor customer service. Our gutters leak and we had to get one side replaced. It's a young business…read moreso maybe with time they will get better, but needs some work.

    Rhino Roofers - Metal roof replacements for San Antonio and surrounding areas.

    Rhino Roofers

    (16 reviews)

    This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

    Based on my personal experience with Rhino Roofers: My experience with them has been nothing short…read moreof a nightmare due to terrible customer service and shady business practices. First, they have a complete inability to show up when scheduled (3 times). When someone finally did arrive, the roofer was incredibly rude and flat-out refused to speak with me or answer any of my questions about my own roof. More importantly, they are trying to dodge their warranty commitments. A major issue was completely missed during their first trip out here, and they refuse to explain why it wasn't caught initially or why they are suddenly claiming it isn't covered under my warranty. To make matters worse, getting a straight answer about pricing is impossible. They failed to communicate their new estimate, and when they finally sent it, it was a confusing mess. It doesn't explain what the actual problem is, what work they plan to do, and provides zero breakdown of the costs. I have been asking to speak with a manager for over a week to get these issues sorted out, and I have been completely ignored. No callbacks, no explanations, no accountability. Save yourself the headache and hire a roofing company that actually communicates, honors their warranties, and treats customers with respect. SUMMARY: Requested a senior manager (for a week NOW) contact me regarding the following issues: 1. Severe Scheduling & Communication Failures: * Scheduled contractors failed to show up three times without notice. * Despite requesting a callback from management four times, I have received no response. * The scheduling process has been entirely inconsistent. I was told I was booked, received a text telling me to book, called to verify and was assured I was booked, and only on the fourth booking attempt did I finally receive a proper confirmation text and call. 2. Unauthorized Property Access: * The first team dispatched arrived without ever contacting me. They accessed my roof without permission and failed to ring the doorbell or knock. I was home at the time and had explicitly requested through scheduling to be phoned, texted, or have my doorbell rung. 3. Unprofessional Behavior & Disputed Work/Charges: * The most recent team dispatched was highly unprofessional; one member was actively rude and refused to speak to me. * This team simply guessed at the root cause of the issue and is now attempting to charge me for repairs that a previous team formally stated they had already completed. * Because of this contradiction, I now seriously question whether the initial sealing/repair work was ever actually performed.

    Herbert H. Construction - Custom concrete #sanantoniotx.

    Herbert H. Construction

    (12 reviews)

    We hired Herbert H Construction for four projects…read more 1. Our garage is a HUGE waste of space. The ceiling is at least 20ft high, so we are having them add a floor to it. The job is almost complete and we are VERY happy with it so far. 2. Install a buffet cabinet in our dining room and install countertop. 3. Remodel our kitchen. The kitchen remodel will entail replacing granite countertops, lowering part of a countertop, replacing backsplashes, fixing drywall, moving electric and plumbing, installing an electric cooktop, and painting existing cabinets. 4. Fix drywall in half bath and repaint. The garage project is almost complete and the buffet cabinet was installed. All that remains is the kitchen remodel, the buffet countertop and trim, and the bathroom repainting. This company is the best contractor company I've experienced in my 62 years of life. They are communicative throughout the process. The company's namesake, Herbert Hernandez, was our first contact. He worked with us throughout the design/idea process, made sound suggestions and recommendations, provided us with a sensible, affordable estimate, and presented an excellent plan and schedule. The project manager, Mario, is on site regularly to check on progress, to answer questions, and make recommendations/suggestions. The job supervisor, David (Herbert's brother), is fantastic, as are Raymond and the other guys, whose names I can't remember right now. Their work ethic is superb, and they are 100% customer oriented. They're on time, they work hard, do excellent work, clean up their messes, talk to us throughout the work, and far exceed my expectations. I'll update my review and post pictures when the jobs are complete.

    EXCELLENT! I needed a load bearing wall removed…read more Very professional, very fast. Work quality was outstanding. I didn't have to wait for them to start, he started within days. FInished the job in short time. They didn't stop working until they were finished and I OK'd the job. Very fair pricing.

    Roofing Services Now - Happy roof replacement customer

    Roofing Services Now

    (19 reviews)

    Reached out for a quote and recieved a 1 line message saying sorry were booked…read more Pretty poor customer service if you ask me. They could have said we can schedule a different time or something better then just a 1 line response. I can't speak for there work quality but 1 star for there customer service responses on yelp. *Update* - the owner did reach out and sincerely apologize for the response and personally came out and spoke with me and quoted me on my roofing situation. I cannot say any bad about the effort that was put forward to rectify is initial problem. Quote was very well put together and he explained everything very well. Overall, I have raised my initial 1 star review to a 4 star for the effort he put into to make things right and to correct this issue from happening to future customers.

    Outstanding Service and Unmatched Quality!…read more Roofing Services Now has truly gone above and beyond for us--not once, but twice. They did a roof repair for us last year, and when a major storm recently hit, everything except the area they repaired was damaged. That speaks volumes about the quality of their work. When we needed a full roof replacement, our insurance company tried to cut corners. But Roofing Services Now stood firm, advocated on our behalf, and kept pushing until we received the full compensation we were owed. Their persistence, professionalism, and commitment to doing things the right way made all the difference. I won't use anyone else for roofing needs. Roofing Services Now delivers top-notch service, and I recommend them 100% to anyone needing honest, high-quality roofing work.

    Expertise Roofing - roofing - Updated September 2026

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