MUST USE THIS CONTRACTOR!! A FEW WEEKS AGO, I saw Mr. Puente on the internet speaking how he was…read morea civil engineer. The way he presented himself and his company with so much confidence and knowledge, convinced me this was the company to replace my roof. Andres came over to do an assessment and he even did a couple of complimentary patches on some leaks I had! I appreciated this. I felt he had MY BEST INTEREST IN MIND. You dont find this in roofing companies anymore! Everyone wants to upsell and overcharge. He was very upfront and gave some suggestions on my roof. My roof was installed yesterday!! Andres and Rafael, crew lead, and the whole team gave me a beautiful new roof! Level 4 WIND AND HAIL resistant Owens Corning Storm shingles!!! Perfect for my low slope roof. BeautifuI new attic vents! I even had a new dryer vent installed on the roof!! The next time it rains, I am going to have a SOUND SLEEP!! THANK YOU JESUS! The cleanup was amazing! NOT ONE NAIL was left with their magnetic tool. They had so much tarp everywhere covering my yard, front and back and sides, while they were working. They protected and covered everything. My yard looked cleaner AFTER they left than before they started. Thank you Jose, Andres, Rafael and the whole crew for a great job!! I love my new roof!!

Atrium Roofing (Projects Yelp!). 5/2/2026 --/--…read more We decided to use the ""Yelp! Projects Assistant"" feature for this query, for the first time. VERY IMPRESSIVE :-D The software prompted us for details, photos, comments, etc... Then matched us with local Roofing Companies. Four replied...ONE was contacting us almost immediately and continue the communication on Saturday and Sunday! Looking at the reviews, there was one that stood out for sure, and we had hopes they would be the ones available to come to our home. *****Atrium Roofing ***** All I can say is WOW! We did have urgency for an estimate because of the rain predicted to come this weekend and week. Our roof was compromised during the last big storm about 4 weeks ago and we have had leaking in our Master Bedroom :-(. Mr. Jose Puente communicated with us through my Yelp! App and we had secured an appointment with them right away. Mr. Andres Gomez came promptly to asses the damage and discuss our options. He was prompt, clear, kind, professional and not rushed at all. He took time with us. WE WERE SO IMPRESSED :-D Not only do we have confidence int Atrium Roofing for this and ANY future needs, but also in the ""Yelp! Projects Assistant"" feature. Having updates and communication right here on the App received so much stress, and knowing we had Yelp! to back us up was a relief. I cannot say enough about Yelp! and how incredibly helpful it is to have ALL of you (I am talking to you Lindsey M., Carolyn J., Kirk D., Jennifer M., Cindy Y. et al...) sharing your experiences and opinions. We ALWAYS check Yelp! before trying anything or anyplace new. THANKS Yelp! Family. Sincerely, ~LindaF

We had damage/leaking in our roof after the icy weather in late January. We called 3 local…read morereputable companies (including GT) and got estimates. Arturo was very thorough inspecting the roof, garage ceiling & attic to determine the fix. He communicated everything to us, and provided detailed pictures of what and how he would fix the issue. We felt very confident with his knowledge, estimate and professionalism and hired GT Roofing. Pricing was reasonable and work has a warranty. They were able to schedule quickly, which took our worries away, and finished the job in a reasonable time. During his repairs, he took the time to show me BEFORE pictures, and then AFTER pictures so I was clear on the work done. A+ Customer Service, Professionalism & value. Highly Recommend!

This review is regarding customer service and not work. I ended up getting my roof repaired through…read morea builder warranty but I still wanted to leave a review because I would have went with this company otherwise. Response time to initial inquiry and communication before, during, and after inspection was great. They sent photos and provided a very reasonable price. He was polite and explained a lot of information.

He does not show up when he promises. I called because the installing company for our solar panels…read morerefused to assist. I wanted to have my solar system checked to see if working and assess what I need done. March 3rd I agreed to the work he was going to do for me...but no one has yet to come by

From the owner: 🌟 Don’t Miss Out on Our Incredible Winter Sale! 🌟 Get FREE…read moregutters when you purchase a new roof or solar system! Plus, enjoy a FREE portable 3600 generator with your new solar or roof installation! This is your chance to elevate your home with a brand-new roof, roof repairs, or a roof tune-up—all types of roofing available! But hurry! These deals won’t last long. We offer zero down options and flexible payment plans to make it easier than ever to upgrade your home. 📞 Call us NOW at 210-900-1999 and seize these limited-time offers before they’re gone!

So, giving bison another chance. We had an incident where they left our roof over my…read morefather-in-law's apartment and tarped for 2 days. On the second day we tried to get hold of people and everyone was unavailable. We have been told they were going to come back to tarpot that day but they did not. Early this morning we heard from the head contractor who had been out of town. He was very upset about the situation. He said that that was not their policy. That they had a requirement that everything be covered before people went home for the day. As a result of the issue, they are intending to compensate us in some fashion. The biggest thing is that the house is covered now. They have almost completed the roof and said they will be back on Monday. At this time I am satisfied with what they're doing, will update this review at the end of the contract.

To future customers, be warned! Everything started out great with the inspection and quote. Then we…read moreagreed to the start date and time. The start time was from 10:00-11:00am. On the day of the scheduled service 11:30 came and no service technician or phone call. I called the production manager and he was baffled as to why his employee wasn't at my residence. He called the employee and then informed me the employee had an issue and he wasn't able to come out on that scheduled time. I said I understood and we agreed for him to come out the next day at 7:30am. Once again, on the day of agreed upon service 8:00 came and again no technician. I called the company and expressed my dissatisfaction with the service. The employee finally showed up at 8:36am. We discussed what was supposed to be done and he wasn't very clear on what needed to be done and asked me how I wanted it to be fixed. I informed him I know nothing about fixing roofs and told him I would print off a copy of the quote of what was to be fixed. I went to the computer and printed the quote. When I returned outside to give it to the technician, he was gone. He did not tell me anything, and just left. At which time the CEO of the company called me to discuss the issue. I explained to him what had happened and he agreed the production manager should not have given specific times due to the nature of the roofing business. The CEO said he was going to get to the bottom of the matter. When I asked to be compensated for my time and money. He replied they're not a non-profit business. I informed him I wasn't asking for a free service. However, if he understood good customer service, at least ask, "How can we make this right?" Possibly offer 10% off of the cost. By this point I was frustrated with the conversation and attempted to end it. He then tried to explain how he was a 42 / year / old male and he demanded that I showed him respect the same way he showed me respect. I then explained to him how customer service worked. I inquired about a refund of the deposit and I would take my business elsewhere. He states they don't refund the deposit once the work commences. I said fine, do the work and the conversation was over. I ended the phone call at that time. So, by all means if you want a headache, poor customer service, and late/no-show technicians. Then use this company. So disappointed!

Great service and terrific, kind response to our roof inspection request. We'd had our roof redone…read moreby Roland's a couple years prior, so we thought it might be a broken tile or drain backup. Robert helpfully climbed up, took a look and quickly saw that the problem was a drain clog, which he fixed, and since we were good customers charged us nothing for the work. Tremendous work, very kind and courteous! Bobbi in the office was friendly and very helpful too! Call them when your roof needs fixing!

We are, so far, pleased with Rolands new roof - an older roof leak still appeared after new roof…read morewas installed and Pancho checked for the source of leak and possibility for source and waiting for " next rain" to better locate leak.

This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

Based on my personal experience with Rhino Roofers: My experience with them has been nothing short…read moreof a nightmare due to terrible customer service and shady business practices. First, they have a complete inability to show up when scheduled (3 times). When someone finally did arrive, the roofer was incredibly rude and flat-out refused to speak with me or answer any of my questions about my own roof. More importantly, they are trying to dodge their warranty commitments. A major issue was completely missed during their first trip out here, and they refuse to explain why it wasn't caught initially or why they are suddenly claiming it isn't covered under my warranty. To make matters worse, getting a straight answer about pricing is impossible. They failed to communicate their new estimate, and when they finally sent it, it was a confusing mess. It doesn't explain what the actual problem is, what work they plan to do, and provides zero breakdown of the costs. I have been asking to speak with a manager for over a week to get these issues sorted out, and I have been completely ignored. No callbacks, no explanations, no accountability. Save yourself the headache and hire a roofing company that actually communicates, honors their warranties, and treats customers with respect. SUMMARY: Requested a senior manager (for a week NOW) contact me regarding the following issues: 1. Severe Scheduling & Communication Failures: * Scheduled contractors failed to show up three times without notice. * Despite requesting a callback from management four times, I have received no response. * The scheduling process has been entirely inconsistent. I was told I was booked, received a text telling me to book, called to verify and was assured I was booked, and only on the fourth booking attempt did I finally receive a proper confirmation text and call. 2. Unauthorized Property Access: * The first team dispatched arrived without ever contacting me. They accessed my roof without permission and failed to ring the doorbell or knock. I was home at the time and had explicitly requested through scheduling to be phoned, texted, or have my doorbell rung. 3. Unprofessional Behavior & Disputed Work/Charges: * The most recent team dispatched was highly unprofessional; one member was actively rude and refused to speak to me. * This team simply guessed at the root cause of the issue and is now attempting to charge me for repairs that a previous team formally stated they had already completed. * Because of this contradiction, I now seriously question whether the initial sealing/repair work was ever actually performed.

We had a great experience with this company. We needed a small job done on our roof. They were very…read moreresponsive, their estimate was very fair for the amount of work involved and we were informed of exactly what was going to be done. The work was first class. I'd definitely recommend them.

Great experience having Transcendant install the roof. The price was slightly on high end but well…read moreworth the value in my opinion.

Met the Owner of Camden Roofing Fareed. He was very professional and honest. As an Insurance…read moreAdjuster I was impressed and it was great working with him on an inspection. Hope to meet again!

After a storm finally did in my 15 year old roof, Caden was really quick to get someone out to…read moreinspect and quote me on a new roof. I have never seen a contractor this detail oriented before, plenty of progress reports, practically no construction debris left over, and the new roof looks pretty good too. Not cheap by any means but cheaper than a leaky roof, plus the insurance savings will add up over time.