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    The BFLO Store - Dog accessories

    The BFLO Store

    3.8(35 reviews)
    0.6 mi
    $$

    Horrible customer service. Christmas just passed. My husband accidentally threw out his gift…read morereceipts from 2 separate gifts. We went in to ask if we could exchange them. We assumed they'd give us store credit without a receipt. Both items had their tags on. The store said they'd take the items back but take off 20% value for not having a receipt. They're getting their item back in perfect unused shape and want to take extra money from you for an accident? You can find better stores that will build better loyalty without ripping its customers off.

    My parents and I have been loyal customers of this store for years (I'm reclining against a pillow…read morefrom the store as I write this) and I always make a point to visit whenever I'm back in Buffalo, even though I now live in Las Vegas. This winter break, I found a gorgeous sequined Bills jacket (blue base, red sleeves) priced at $217. They were offering 25% off Bills gear at the time, but I wanted to think it over before making the purchase. Laux had the same with colors reversed for $115 but I prefer the jacket to be more of the blue than red. *The one pictured is the Laux one. Unfortunately, due to a flight issue, I wasn't able to return to the store as planned before leaving town. On January 2nd, I emailed the store explaining the situation and inquiring about having the jacket shipped. I received no response. I sent a follow-up email and again got no reply. I finally called the store to explain what happened and asked if they would honor the sale price since I had tried contacting them earlier. The woman said that they don't ship if it's not listed in the website, which is fair.I even mentioned I have a relative who could pick it up for me. The response? They wouldn't honor the sale price as the sale is over. I understand policies, but the lack of response to my emails and unwillingness to assist a repeat customer felt like poor customer service as I attempted to get in contact with them during the sale. I've always enjoyed shopping here, but this experience has left questioning if I will be back or recommend it to others.

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    The BFLO Store - New location

    New location

    The BFLO Store
    The BFLO Store - Downstairs entrance

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    Downstairs entrance

    Budget Blinds of Williamsville

    Budget Blinds of Williamsville

    4.3(18 reviews)
    0.6 mi
    Free consultations
    Locally owned & operated

    All I can say is WOW!! What a completely wonderful experience we just had with Budget Blinds! My…read morehusband and I had been by their store front on Transit Road several times and finally stopped. The woman there was very helpful and had someone contact us right away. From the start it was simple and a breeze. Sheila came to the house with several books and lots of samples. We picked out a couple different styles of shades and colors. Sheila measured and wrote the estimate. I was a little worried as I wasn't sure of the cost I was VERY happy of how reasonable everything was INCLUDING installation. The blinds arrived in about 5 weeks. A gentleman arrived on time and very polite and just really nice! He unpacked the blinds installed everything without a hitch and was gone within a couple of hours. He packed up all the wrappings and took our old blinds with him. If I could give more than 5 stars I would. It was an excellent experience from start to finish.

    They do a great job. I had nine windows done, including three in the kitchen where we put in…read more wooden blinds. The blinds that I picked are of decent quality. They cost between $300-$500 each installed. Over the last several years, I've been a do it yourselfer and bought blinds from Lowe's. Those blinds are not even close to the same quality as what I got from Budget Blinds. It is amazing how much money you could spend on blinds. While it took a while to receive the blinds, the installation was done professionally, and efficiently. Even though, one blind was cut too wide, Kyle [rep] came back and promised to replace it at no charge with the correct size. [I will update my review as soon as the replacement blind is installed]. Please note, I was also referred to a store in North Buffalo/Kenmore. I called them on the phone. They weren't very nice, and I wrote them off. I happened to be driving past the store one day, and so I stopped in and spoke to someone and actually provided the measurements of my windows. I explained to the back office person who was covering for the two sales people who are at the show house, that I wanted to get another estimate. They never called me back! In the store, all the blinds that I was shown were very expensive. High-quality, But 2-4 times the price on average, of what I spent with Budget Blinds. Call Kyle. She was great.

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    Budget Blinds of Williamsville
    Budget Blinds of Williamsville
    Budget Blinds of Williamsville

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    Expo 68 - galleries - Updated June 2026

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