Atlas Road Service was the only locksmith that would unlock my car about 4 miles out Redington…read moreRoad. If you've ever been out there it's a long winding dirt trail and none of the other locksmiths I called would do it. luckily Patrick was able to help me unlock my car! I am so thankful they made this very stressful situation so much easier! They have my business always. Thank you again, Patrick

Last year (2021) atlas replaced a battery in our SUV. In early 2022 the battery failed. After…read moremany attempts to work with Atlas and many missed appointments, I finally called AAA to take the car to the dealer. The dealer determined it was a bad battery and that there was nothing wrong with the vechicle. Atlas (Patrick) promised to refund the cost of the bad battery that they installed plus the cost of testing. Eight months latter NO REFUND HAS BEEN RECEIVED!!!!

Highly recommend Taurus Auto Glass They did an amazing job replacing my glass and the customer…read moreservice was excellent from start to finish. Everyone was very welcoming, professional, and got the job done quickly without cutting corners. The whole process was smooth and stress-free. I'm very happy with the results and would definitely come back again!

Antonio did an excellent job replacing the windshield on my Jeep. I called for a quote and they…read morewere here the next day to install the windshield. Fast service and a good price.

I can't even post a star the service was the worst ever. Our vehicle was held for 4 days (while the…read moreonly mechanic in the area) could get there to install an ignition switch. we never advised the total repair until the credit card was run and a receipt produced. $384.00!!! absolutely ridiculous. Should have cancelled and argued the charge but, we all know what a hassle that is! I will NEVER go back to VIP and will warn everyone we know to avoid them at all costs!! ok website requires a star......... too bad

Un gordo masiso que parese que trai el diabetes y colesterol arrastrando por los pies es bien flojo…read morey la estoy poniendo bonito. El le da servicio al que el quiere. Nunca me avia tocado un servicio tan pecimo. Alomejor el es el unico que es asi pero para que estuvieran 3 personas y me dijieran que ya no tenian tiempo para poner un parche y todavia falta media hora en cerrar. Y el dijo que nomas tenian un carro por hacer. Cuando ya avia ido temprano y me dijo que se iva tardar 1 hr y media y que regresara a las 430pm. Pecimo servicio. Estaban 2 mujeres y una le voltea los ojos y se "rie" de su chiste nomas por ser amable y para ya ir se. Que te dice eso. Dijiera el "nO aHi dE qUeSo nOmAs dE pApA"

Wayne was extremely patient and helpful helping me get a new golf car off the delivery semi-trailer…read moreand into my garage with his tow truck. I will not hesitate to call Rightway first!

Efficient service at a fair price. Always recommend what needs to be done, but never pressure to…read moredo it. Friendly employees. Will return for future services. Great small business.

Had an oil change done here. They open at.9am and I recommend getting there early because the…read moreappointments fill up fast. It only took about 30 minutes to get my.car serviced. The previous day I showed up at 11am and it was a 2-3 hour wait. Staff was friendly and I was out the door less than $60 for a full synthetic service.

Do not ask for the $20 oil change!…read more You won't get helped at all, they will find a reason to boot you out of the line in order to get a higher paying customer over the pit. I took my beater car there because it sounded like such a good deal at first. After having me wait over three hours, I was called to the desk only to have them tell me that they couldn't unscrew the drain plug because it was too tight. Frustrated, I bought a jug of oil and a filter and brought the car home to do it myself. After jacking the car up and crawling under, I was able to unscrew it easily with a simple ratchet. Absolutely no effort or bolt buster spray needed. They just wanted to push me through to charge a higher paying customer instead.

Late Sunday night my nephew's car got stuck in Tubac and we called numerous tow companies. Junior…read moreanswered and said he would come right away. He asked for pictures so he would know what equipment to bring. He got the car out quickly and effectively. In addition to his his efficiency he was personable and friendly. Highly recommend this business!

I needed a tow when my rental Electric Vehicle died and Joe not only towed my rental but helped me…read morehook up to the charger. I'm from out of town and would have been completely lost without them. Highly recommend!! Reasonable prices and great customer service.

I was in town for work and my truck was wildly out of balance. Without an appointment I was to get…read moreeight end, they diagnosed the problem and it was fixed quickly. Professional, fast and accommodating! If I need service again...I will return

Yep, it sometimes can take an hour or so or a couple of days for them to get parts for my vehicle,…read morebut Nogales is not exactly Phoenix or Tucson so that's to be expected, especially with an older car like mine. ( I sometimes had to wait days for parts to arrive at the dealership up in Tucson, too.) In my experience, the service department does everything it says it will do and my vehicle always leaves there "well repaired." But, like at the doctor's office, sometimes service runs a little slower than expected, depending on what turns up during the "examination." They provide a priority list of what needs attention right away and what might need attention in the near future so you can decide what's within your budget. Both online and at the store, there always seem to be coupons available that lower the cost of service and repairs. By the way, I am an elderly female.

I feel very disrespected as a senior citizen and woman by Jonathan, the store manager. I took my…read morecar in at noon yesterday and explained the issue. Jonathan was totally unwilling to listen to my concern about this store never having the parts needed and the fact that it takes DAYS to get the parts in order to service my car, a Hyundai Accent. I asked Jonathan to check out my car YESTERDAY, not work on it, so he could order the parts I might need so they could order them YESTERDAY, DAY 1! He said he had 10 customers in front of my car and refused to find a solution to help me. I explained that I did NOT want them to work on my car YESTERDAY, I wanted them to check it out so they could have the parts they needed TODAY. He said he would have my car looked at the FIRST thing today. The store opens a 8 am, I called at 10 am because I had not heard from him. They had done NOTHING with my car yet. I later called after NOON DAY 2 and they found the problem, but had not called to tell me. They need to order one part from Phoenix. I offered to drive to Phoenix to pick it up and his assistant refused to allow me to do that. According to the assistant, the needed part will arrive TOMORROW by 8 am. I said I needed the car by 11 am TOMORROW because, otherwise, my life would be in danger because, as a woman and a senior citizen it is not safe to travel to Hermosillo, Sonora, Mexico later in the day. TODAY I had someone to travel with me. TOMORROW I will not. If I don't get my car EARLY TOMORROW, I will be even more in danger if I have to travel into Mexico on the weekend. Spring Breaks are overlapping from school, colleges and university to traffic will be crazy. I explained to Jonathan that I would be in danger if he did not check out my car on DAY 1. He did not care. I hope nothing will happen to me, however, I want my family and friends to know that Pep Boys was indifferent to my situation and drug their feet. If I had been a man and young (the cars they worked on before they got to me 24 hours later, and halfway through DAY 2), I would not have been treated this way. I realize people do not want to work for Jonathan and that is why you are short staffed, Pep Boys must deal with this situation so that YOU are a service and WE, the customers, are not made to feel that WE are at YOUR service. The cost of this service will be over $2,000.00. I do not mind paying for good mechanical service, I just hate to contribute to Jonathan's paycheck because of his misogamy/machismo and disrespect for senior citizens. Please note the communication from Pep Boys TODAY about WHEN my car would be ready, 9:30 a.m. TODAY, DAY 2!