Grateful to all at Alex's Tire Pros for their attentive service at a reasonable price. I called…read moreand placed an order for tires and had them installed the next day. Very happy with the purchase. This is my second time buying tires at this location and glad for the service. Thank you! Tip: While you may begin shopping online, I recommend to call or visit in person to talk with a sales person to assure availability, as the online inventory may differ somewhat. Overall, a very good tire shopping experience -- much appreciated and kudos to your team.

Was going camping at patigonia lake last week and when I stopped in Nogales for gas I noticed my…read moretrailer had a broken lug nut and others about to fall off letting the tire go! I thought my weekend was canceled and worried how I would get trailer back to Tucson. I called a shop and they recommended Alex tire service,, was a couple blocks from where I was broken down. Hobbled over there,, There team came out looked it over,, tore it apart,, chased down new lug bolts and nuts,, installed them greased the wheel they were working on,, and to be safe took the other side apart,, checked and greased it. Less than a hour and very fair price I headed to my campsite and had a nice weekend,, thank you Alex tire service!

No one ever wants to have issues with their car while traveling on the highway. I am leaving Wilcox…read moreheading back to Tucson when my car throws a crazy warning, "oil pressure too low, turn off engine immediately"! I am like what?!?! So I call up my husband via Siri and ask him to find me a place to have this checked out. He calls Super Lube Plus in Benson, AZ. I had about 8 miles to go, so I basically took it slow around 55-60 with my lights flashing so the other semis and cars would not think I was crazy driver. I arrive to Super Lube and immediately they greet me and ask me to wait inside while they check my car. The oil level was about 2/3. And I had no leaks. So they were thinking it was a sensor. They put in a bit more oil to just to see if the sensor liked it with a bit more oil. These gentlemen were awesome! So polite and helpful. Explained and showed me the level and didn't want to charge me for the service. I shook their hands and told them how grateful I was for them and their help. It is a huge peace of mind to arrive at a place you are using as an emergency and feel so thankful for their professionalism! Thank you so much for your help today!!

Very quick, excellent work and nice people. We in Benson are lucky to have this business.read more

AAA ordered road side service, Elijah was not a great listener, I'm in between exits unknown to me…read morehowever I first stated I was before the "89" offramp. When someone is in need of road service there's no need to be inpatient and short because I didn't know the names of where my car broke down. There are other stresses involved as it is. Bottom line he said since I didn't know where I was he could let AAA know to send another service to help me. After 30 minutes of waiting, in 95 degree heat and off a major highway. Wow! Not even sure why AAA after all these years of being a customer would use such an I'm unempathetic and unprofessional company. God actually did send an angel to my rescue and took care of me. Think twice about using this company. I would not recommend or refer if it was the last place on earth. Say a prayer it works way better!

I have used Las Lunas several times and found them happily to be very fully engaging paying…read moreattention to all. & their work is excellent and they have always come in lower than the estimate. it is a clean shop and friendly. they also sold a car for me when I had to move away and could not sell it in time. they are perfectly honest and handled everything for me totally including putting on a dealer plate so I could remove my insurance. They paid me promptly and efficiently , I cannot say anything better because they are perfect when you need an honest on time repair Las Lunas is the place to go.

Had an oil change done here. They open at.9am and I recommend getting there early because the…read moreappointments fill up fast. It only took about 30 minutes to get my.car serviced. The previous day I showed up at 11am and it was a 2-3 hour wait. Staff was friendly and I was out the door less than $60 for a full synthetic service.

Do not ask for the $20 oil change!…read more You won't get helped at all, they will find a reason to boot you out of the line in order to get a higher paying customer over the pit. I took my beater car there because it sounded like such a good deal at first. After having me wait over three hours, I was called to the desk only to have them tell me that they couldn't unscrew the drain plug because it was too tight. Frustrated, I bought a jug of oil and a filter and brought the car home to do it myself. After jacking the car up and crawling under, I was able to unscrew it easily with a simple ratchet. Absolutely no effort or bolt buster spray needed. They just wanted to push me through to charge a higher paying customer instead.

Yep, it sometimes can take an hour or so or a couple of days for them to get parts for my vehicle,…read morebut Nogales is not exactly Phoenix or Tucson so that's to be expected, especially with an older car like mine. ( I sometimes had to wait days for parts to arrive at the dealership up in Tucson, too.) In my experience, the service department does everything it says it will do and my vehicle always leaves there "well repaired." But, like at the doctor's office, sometimes service runs a little slower than expected, depending on what turns up during the "examination." They provide a priority list of what needs attention right away and what might need attention in the near future so you can decide what's within your budget. Both online and at the store, there always seem to be coupons available that lower the cost of service and repairs. By the way, I am an elderly female.

I feel very disrespected as a senior citizen and woman by Jonathan, the store manager. I took my…read morecar in at noon yesterday and explained the issue. Jonathan was totally unwilling to listen to my concern about this store never having the parts needed and the fact that it takes DAYS to get the parts in order to service my car, a Hyundai Accent. I asked Jonathan to check out my car YESTERDAY, not work on it, so he could order the parts I might need so they could order them YESTERDAY, DAY 1! He said he had 10 customers in front of my car and refused to find a solution to help me. I explained that I did NOT want them to work on my car YESTERDAY, I wanted them to check it out so they could have the parts they needed TODAY. He said he would have my car looked at the FIRST thing today. The store opens a 8 am, I called at 10 am because I had not heard from him. They had done NOTHING with my car yet. I later called after NOON DAY 2 and they found the problem, but had not called to tell me. They need to order one part from Phoenix. I offered to drive to Phoenix to pick it up and his assistant refused to allow me to do that. According to the assistant, the needed part will arrive TOMORROW by 8 am. I said I needed the car by 11 am TOMORROW because, otherwise, my life would be in danger because, as a woman and a senior citizen it is not safe to travel to Hermosillo, Sonora, Mexico later in the day. TODAY I had someone to travel with me. TOMORROW I will not. If I don't get my car EARLY TOMORROW, I will be even more in danger if I have to travel into Mexico on the weekend. Spring Breaks are overlapping from school, colleges and university to traffic will be crazy. I explained to Jonathan that I would be in danger if he did not check out my car on DAY 1. He did not care. I hope nothing will happen to me, however, I want my family and friends to know that Pep Boys was indifferent to my situation and drug their feet. If I had been a man and young (the cars they worked on before they got to me 24 hours later, and halfway through DAY 2), I would not have been treated this way. I realize people do not want to work for Jonathan and that is why you are short staffed, Pep Boys must deal with this situation so that YOU are a service and WE, the customers, are not made to feel that WE are at YOUR service. The cost of this service will be over $2,000.00. I do not mind paying for good mechanical service, I just hate to contribute to Jonathan's paycheck because of his misogamy/machismo and disrespect for senior citizens. Please note the communication from Pep Boys TODAY about WHEN my car would be ready, 9:30 a.m. TODAY, DAY 2!

Technician provided me with a quote for Ball Joint replacement. Provided a good explanation of…read morework. I have not yet decided yet which quote I am going to use.

This crew is excellent! They keep my 2018 Ford running like a champ. Additionally, they always…read moreexplain to me what and why they did to take care of my car. And I am a VERY picky female!

I can't even post a star the service was the worst ever. Our vehicle was held for 4 days (while the…read moreonly mechanic in the area) could get there to install an ignition switch. we never advised the total repair until the credit card was run and a receipt produced. $384.00!!! absolutely ridiculous. Should have cancelled and argued the charge but, we all know what a hassle that is! I will NEVER go back to VIP and will warn everyone we know to avoid them at all costs!! ok website requires a star......... too bad

Un gordo masiso que parese que trai el diabetes y colesterol arrastrando por los pies es bien flojo…read morey la estoy poniendo bonito. El le da servicio al que el quiere. Nunca me avia tocado un servicio tan pecimo. Alomejor el es el unico que es asi pero para que estuvieran 3 personas y me dijieran que ya no tenian tiempo para poner un parche y todavia falta media hora en cerrar. Y el dijo que nomas tenian un carro por hacer. Cuando ya avia ido temprano y me dijo que se iva tardar 1 hr y media y que regresara a las 430pm. Pecimo servicio. Estaban 2 mujeres y una le voltea los ojos y se "rie" de su chiste nomas por ser amable y para ya ir se. Que te dice eso. Dijiera el "nO aHi dE qUeSo nOmAs dE pApA"

Good friendly service, fair pricing, quality work, good motorcycle knowledge and experienceread more

Proper bloke, good service and great care taken into my bike. Fair prices and someone you can trust.read more

Services completed quickly and thoroughly as wd were preparing to leavd on vacation. They even…read morevacuumed out our car before we left. A+++ service.

The staff is always so friendly. I pulled in on a Saturday and they got me right in. Did the oil…read morechange and rotated my tires. Cornelius has great energy and is very knowledgeable. I highly recommend coming here for your vehicle maintenance.

Really know what customer service is here. Went in with low…read moreoil in my car. They were very busy but Michelle said could top it up. In the end in their busy day found the time to make sure the car was serviced. Very knowledgeable friendly and helpful. Would highly recommend.

Disappointing Service and Billing Practices…read more My family has spent thousands of dollars with this business, but our recent experience was the final straw. We were charged over $300 for an inspection related to an issue that had already been documented and discussed with staff in 2024. We had previously decided not to pursue the repair due to the cost, yet we were still charged for a diagnosis of a known problem. When we raised our concerns, the owner offered several explanations and only provided a partial credit, which we found unacceptable. Unfortunately, this wasn't an isolated incident. In the past, we were charged more after incorrect parts were ordered for a repair, and on another occasion a quoted price changed when we arrived to pick up the vehicle. Based on our experiences, we will not be returning and cannot recommend this business.