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    Express Care

    2.6 (8 reviews)
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    Palm Beach Gardens Medical Center - Blood or secretion splattered walls

    Palm Beach Gardens Medical Center

    2.7(113 reviews)
    1.9 mi

    They have been very helpful and professional, and resolved my health issues. Every time I needed…read morehelp with my health Palm Beach Gardens Medical Center went above and beyond my expectations, and showed great kindness.

    At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic…read morevalve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience. At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic valve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience.

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    Palm Beach Gardens Medical Center - Trash bag to hold the door open

    Trash bag to hold the door open

    Palm Beach Gardens Medical Center - Stained ceiling tiles

    Stained ceiling tiles

    Palm Beach Gardens Medical Center - Pretty sure even Goodwill would reject this table

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    Pretty sure even Goodwill would reject this table

    St Mary's Medical Center

    St Mary's Medical Center

    2.6(118 reviews)
    3.8 mi

    I recently spent 13 days in the hospital for two consecutive surgeries, and I have nothing but high…read morepraise for my experience. The care and attitude of the entire staff--from the doctors to the nurses--were exceptional. They treated both me and my family with the utmost professionalism and genuine tenderness throughout my entire stay. The facilities are a bit dated due to the legacy of the building but nothing can replace the human touch. Great job everyone!

    I've visited this hospital three times, and unfortunately my experiences have been consistently…read moreconcerning. During my most recent visit, the intake process (once inside the ER, not the first one that you have, but the one with the actual person who's gonna be treating you) felt extremely rushed, my nurse spent less than 30 seconds with me, and I did not feel properly assessed or heard. I felt very dismissed on multiple occasions and like the nurse wasn't listening to me. Throughout my time there, multiple staff members came across as unfriendly, which made an already stressful situation feel worse. I also observed behavior that felt unprofessional for a medical setting, including staff joking around in a way that was disruptive and did not seem appropriate for the environment. Additionally, I was discharged before I felt ready and before I believed my condition had been adequately addressed or stabilized. When I arrived at the ER, my pain was a 7/10. It only went down to a six ish and is now back up to a seven or eight (several hours after leaving) also, the building seemed to smell like mold or something which is new from the last two times. I was there that I didn't notice up until this visit. I understand that emergency departments can be busy and stressful, and I respect how hard medical staff work. The one good part was that the male nurse I had (I had two- the female nurse was the dismissive one) was very skilled at doing IV, which has been a problem for nurses in the past because I'm a hard stick. However, I left feeling concerned about the level of attention, communication, and professionalism I received during my visits.

    Photos
    St Mary's Medical Center - Cafeteria hours Coffee Shop

    Cafeteria hours Coffee Shop

    St Mary's Medical Center - No one in the rooms yet still sitting in the middle of a hallway

    No one in the rooms yet still sitting in the middle of a hallway

    St Mary's Medical Center - Closeup of the roach in my wife's room.

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    Closeup of the roach in my wife's room.

    The Medical Group of South Florida - First initial call still waiting to talk to someone.

    The Medical Group of South Florida

    2.5(6 reviews)
    2.7 mi

    I've been going to MGsF in Jupiter for years, since they were in a much smaller building, but I am…read moredone . Two doctors I've seen there have now gone "concierge" where one needs to pay them thousands of dollars just for the right to schedule an appointment and then be billed again. At what point do they remember their oath as doctors and not to bank accounts . Ps billing is always screwed up and yearly physical labs are always coded wrong resulting in unnecessary costs

    CLUSTERFUCK! After 9 months of them. It obtaining my hospital records, I finally got them myself…read more After 9 months of them and my primary dr passing the buck on prescribing my meds, I finally switch my primary care to this office as well. Finally things got better. Now, however, I'm 6 weeks of trying to get a simple preop appt scheduled. I go for an appt, then they say I need blood work, a MONTH after getting bloodwork. Ok. No problem. Get the bloodwork (which always takes a week or two) and they say they need an X-ray. Surgery is 6 days away. This is virtually impossible! Why not tell me this 3 weeks ago when you said I needed bloodwork? Why 6 days. 6 fucking days. So now, I'll need to reschedule surgery, reschedule the specialists' preop, reschedule the cardiologists preop. Seriously folks, wtf? How in the fuck can you run a successful business of any type with no communication in house and with your patients?!?! To shove a patients blood pressure through the roof weekly, is flat out ignorant. You're supposed to help, not complicate someone's life for gods sake. And why doesn't yelp allow a zero star review? This place definitely deserves it. If you valued your sanity, your mental and physical well being, and like keeping stress and anxiety low, don't come here!!!!!!! Choose life!

    Photos
    The Medical Group of South Florida - Trish the Eco Tech

    Trish the Eco Tech

    The Medical Group of South Florida
    The Medical Group of South Florida

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    Express Care - medcenters - Updated July 2026

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