I do like this particular store because it is in a strip mall and bigger than the mall. Cleaner,…read moremore sizes and less crowded. What can a girl say? $29 pairs of jeans if you can get it on a good sale you could get them for as little as $15 even lower if you have a take ten redemption! If you get a credit card here they have great deals for you the last week of the month, along with 20% off entire purchase coupons and additional percentages off current promotions. I love there assortment of clothes, and don't miss their annual sales of 75% off, $4-10 shirts are so my style! Give it a try... Oh and if your a hippy girl like me (as in big hips) they have great fitting jeans with a relaxed fit, along with xshort and short lengths. They can order if they are out of a size as well. it is a clean store and easy to navigate.

They were very very helpful. I was there a little before closing time and they just let us take as…read morelong as needed. They were very helpful in helping us find what we needed. We needed help to see if this outfit would work with short boots and they helped us right away. They are also a pretty cheap because of the deals they had. Did I mention how helpful they were. They had us buy 2 pairs of leggings so it would be cheaper for us. I mean they were so amazing honestly I just can't say that enough. They were helpful even though they were supposed to be closed and the fact that they weren't even rushing us to leave. So I hope they got payed extra for that. Thanks Marucies

I e been to this Sephora in the past. They have a lot of options even though it isn't the full…read morestore experience. The staff were nice and helpful and I got to use my Sephora gift card! Bonus!

Great sales, inventory, and prices. Well lit store and clean. Staff friendly. Xmas clearance…read moreavailable. Coupons and rewards program available.

Visited Friday, Nov 7th to buy jeans after spending $400 at J.Crew for work. I'm between sizes…read more(curvy vs. regular) and nothing fits like it used to since lifting weights. Tried several pairs--none quite right. A sales associate in a fringe jacket "helped" -- she grabbed a few pairs, but one was three sizes smaller than I asked for. As I went back into the fitting room for a second time, she said, "Round two, huh?" Came out with two pairs I was considering. She found different sizes, then asked if I wanted to "take them home to try on." I said I live an hour away. Her reply: "So no then?" I asked another associate to hold the jeans while I decided to pay full price for jeans that still had waist gapping. As I left, the fringe-jacket associate went to the counter and started talking about me to the staff. Every item I tried on was re-hung or folded neatly on the chair -- I worked retail before becoming a Nurse Practitioner, so I know the struggle of running fitting rooms. Madewell's brand is built on inclusion, confidence, and helping every customer find their perfect fit -- values I've always appreciated. Unfortunately, this experience didn't reflect that at all. I left feeling uncomfortable and unwelcome instead of supported.

Great customer service & store looked phenomenal. From the front of the store to the denim bar in…read morethe middle to the back of the store I legit wanted to buy everything!

The store has absolutely the worst customer service. Employees are just simply rude and racist. You…read morethink they would be nicer since they work on commission. Would rather online order, than shop with their employees.

Absolutely filthy store with extremely limited inventory that doesn't go above a L or size 8 in…read moremost items and staff who couldn't care less about the customers. I've been in a few times and after today (literally had to take a Benadryl from the dust and had the worst customer service experience) I will never step foot in here again. I've been a very loyal jcrew customer for most of my young adult- adult life; we're talking decades. Living all across the country and constantly traveling for work, I've just always relied on JCrew as my staple. They're everywhere, the customer service is almost always top notch- even offering to style when they see you struggling for a last minute event! One of my favorite event outfits to this day was actually put together by an awesome jcrew floor person helping me when I was too stressed to think for myself (not this location). This location has single handedly ruined my multi-decade love affair with the brand/store. Why so bad? Listed below: 1. It's absolutely filthy. The hangers literally have dust stuck to them and are sticky to the touch. It's truly disgusting and honestly concerning given the times we live in. On top of that, the store today was about 90 degrees (it's 70 outside). I don't recall this from my past visits but it just goes with the gross, unkept vibe of the entire store. Seriously- I've been to goodwills cleaner than this place. I wish that was hyperbole. 2. The inventory. They have very limited inventory. The pieces are essentially just basic casual pants, tshirts, sundresses and sweaters. Very limited business attire and none of their elevated pieces. The store is flush with xxs-m sizes. If you're lucky you'll find a L and the XL's are so rare I'm convinced they only have them if someone brings in a return. So disappointing. This does not reflect the city they're serving as the only jcrew in the area. Clearly this is a move to keep out a certain type of clientele. 3. The staff. Holy moly. Could not care less. I had returns I wanted to exchange today and did circles around this store desperately looking for something to fit my taste and my size. Very hard since I'm a 12/L -XL. No one offered me help despite there being a good number of staff buzzing about. What really pissed me off is this: I had a couple of items that I bought final sale online. Everyone knows it's an unspoken rule that if you go into the store, ask nicely and treat it like an exchange/spend a bit more than what you're returning, they'll do it for you. The person working the cashier told me they can't take back final sale. They got a 'finger wagging' from some entity. I was about to give them $60 of final sale merchandise (plus one regular return) and purchase over $300 of clothing. I shared my surprise since I had always been allowed to do that in all my time shopping with jcrew, even at this very store, and that I wasn't interested in purchasing the other items if that was going to be the case. She dug her heals in with her condescending tone as if I didn't understand the phrase final sale. Given the precedent set by these types of exchanges occurring literally for decades and how truly out of wack and unreliable jcrew sizing has become these past 2yrs I feel very taken advantage of. Now maybe jcrew really has decided to change their policy to just really hit customers hard and remove any flexibility or respect for customer loyalty during these challenging economic times. Or maybe this salesperson couldn't be bothered. Either way, this store is abysmal and has been for a while with no signs of any effort or desire to get better. Not only will I never walk into this store again but it's so bad I'm done with jcrew as a brand with this being my only option in the area.

I walked into fitness apparel heaven. This Lulu is huge and filled with all the great things we…read morelove them for. I usually go straight to the sale's rack first; there are awesome finds for a fraction of the cost. The clothing is so comfortable and functional no matter what sport you're into. I am a bodybuilder and the material holds up just fine for my weight training. I also love that it keeps my body cool during sweaty sessions and looks absolutely amazing on my body whether I'm out & about or in the gym. lulu is the type of active/casual wear you can go from 9-5 to after. That may be a stretch but you get my drift. It's perfect for all-day. And don't worry about smell the lycra works magic. The last thing that makes lulu 1 of a kind and well worth the investment is their 5 year guarantee.

Claire at Plaza Frontenac is the friendliest, most helpful employee ever. Such an amazing…read moreexperience! Thank you!!!

I stopped by Torrid to pick up an online order. The pants I ordered were originally priced at…read more$79.90, with discounts I paid only $26.22! Great value!! I looked around the store while the lady behind the counter went to retrieve my order. The clothes were neatly arranged and the store was clean. There were 3 ladies behind the counter, they were all pleasant and personable. I'll continue to come back to this store for great customer service, quality and prices.

Love love love the dressing rooms. They have fans!!! Who doesn't get all sticky and hot when…read moretrying on clothes? Torrid figured it out. Thank you!

I bought a lovely pastoral dress at this location about a year ago. I felt like Marie Antoinette on…read morethe farm, because it was peasant cut and a silk blend. I bought my favorite throw pillow here. I am far from a throw pillow enthusiast, but the Rayna pillow I adored. The pot holder I have from Anthro... I must remember to upload pics of all like 3 things I own... Anyway... It's closed now. Well, it moved to west county. And that bums me out because this location looked good and has better deals (so far). It had a really big room, a smaller room with clothes, and a small, darker room with sale items. The fitting rooms were so luxurious.

I went to the new location yesterday and not one worker greeted me. I was there for 20 minutes and…read morenot one hello or how can I help you.

I came here to return a bag and the experience was smooth and quick! The store is so beautiful and…read moreclean! I was on my way out when The associate Paige offered to help me clear something that had gotten on my red leather Coach bag! She really took her time and I let her know I would be leaving her a review I hope this finds her well I would definitely come to this store to shop the bags hold value they are worth the penny and they have nice sales as well on items

Beautiful store! I was greeted as soon as I walked in by a really friendly girl. She was so nice…read moreand actually helped me get my phone working better. Everywhere I looked I saw something I wanted! But, I didn't need anything at the moment, but I will certainly be back! Great store with wonderful staff and beautiful merchandise!