This group did most of our plumbing and heating upgrades when we remodeled, and there are no…read morecomplaints. Since then, whenever I've had a question or an issue, a call to Crisafulli takes care of it. Their crews are professional and efficient. And while plumbing and heating is never inexpensive, I never feel like I haven't got my money's worth. I have a service contract with them for our generator. And I have recommended them to neighbors on several occasions and they have been very satisfied. My grandfather established a plumbing and supply company in the Midwest that remains highly successful since it's establishment in 1933. So knowing that Crisafulli has been around for 85+ years gives me great confidence that they know what they're doing, and that they do it with integrity.

I want to start by saying that my 3-star rating is not a reflection of the customer service or the…read morequality of the work performed. The customer service was excellent. The staff was attentive, friendly, and proactive with appointment reminders and communication throughout the process. The plumber, Chris L., was professional, knowledgeable, and courteous. Most importantly, he arrived on time--which is something I greatly appreciate. He took the time to explain the work being performed and answered my questions thoroughly. The reason for the reduced rating is the pricing. The quoted cost to replace a shower valve and raise a shower head exceeded $1,500, even though I had already supplied the valve. Fortunately, I was able to take advantage of a military discount, which brought the cost to about 1,350.00. While I was satisfied with the service and workmanship, I found the original price to be extremely high for the scope of the work. Costs like these are one of the reasons many homeowners are increasingly choosing to learn and tackle projects themselves rather than hiring professionals.

These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!