The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

I had an issue with my vehicle and upon meeting with the owner Mike, he completely took care of…read moreeverything and more! I couldn't have asked for a better experience. He took amazing responsibility for his location, and took the time to explain with great knowledge everything to my husband and I. I will continue to bring my car here at the touchless wash for sure.. Thank you

What a joke! Truck was cleaner prior to the wash. Only thing that went down the drain was my 9…read morebucks. Not all of the wash/rinse nozzles were even working. Save your money and avoid this place!

no power in spray car came out dirty after wash…read more Barely cleans your car no timer so it says $3.00 then you're charged $5-$6 when you finish even though you just wash and quickly rinse when you go to Hoffman's car wash the power is excellent and the soap / wax really cleans your car nicely and you can see a 7 min timer clearly I'll never go back to this car wash again total waste of money!

Out of all the membership locations for Hoffman car wash, this is my very favorite, because here in…read morethe North, no one has anywhere to wash your vortex floor mats (no mat machines) - this place has a DIY self serve car wash that can be used for mat cleaning and has clips on the wall. Staff was great and even was so kind as to jumpstart my car when it died from my son listening to Blippi while I did the vacuuming and detailing. One thing to note, as I've seen in previous reviews around the vacuums - they were in working order and had great suction. In times past, if you let them know, they will check for blockages. The membership is a bit on the higher side, but this is likely due to so many locations that may or may not be owned by the same person. All in all will be back

Heard a noise indicating strange impact on the drivers side of my car at the end of the car wash…read more After noticing scratches on the side spoiler, I contacted the manager Sam, who acknowledged the damage was caused by tire cleaner. He referred me to Sam Alden, who also acknowledged, upon reviewing video, that damage got worse after going through the car wash but was caused by high pressure wash. Funny how it only affected the area where I heard the loud noise. Nothing worse than a company that wont accept responsibility. Stay away at all costs. Lots of car washes out there.

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

Here's a polished two-star review that keeps the tone fair and credible:…read more I was disappointed, especially for the nearly $50 I paid for the interior and exterior cleaning. They did a good job on the floor mats, but the rest of the vehicle was underwhelming. The interior and exterior just didn't look like they had received the level of attention I expected. There were still areas that looked untouched, and overall the car didn't have that "freshly cleaned" appearance. I've definitely received better results for less money at other car washes. If you're coming here, I'd recommend sticking with the basic exterior wash. In my experience, paying extra for the interior cleaning and other add-ons just wasn't worth the cost. This version is firm but measured, which tends to come across as more trustworthy in reviews.

I had a coupon for an interior and exterior clean. The…read moreHoffman I use regularly does not do interior cleaning although free car vacs are available there. The interior clean was satisfactory but took longer than in the past. Is it challenging to get workers or is the company unwilling to hire more? Probably the former. The exterior clean is not as good here in CP as it is at the Hoffman on Troy Schenectady Road since it is a newer location. Also, the course and length of wash time are longer on Troy-Sch Road.

If there was a zero star, I would have selected that. My issue is not about the wash itself it's…read moreabout their customer service and negligence. On two occasions my car tire got damaged - the first time it was completely slashed, and I had to replace it. The second time I got a bolt stuck in it and had to get a plugged. The first time I gave them the benefit of the doubt, but the second time I was more aware based upon my previous experience and the fact I just pulled out of the wash. When I discussed with the Assistant Manager and Customer Service and gave me the runaround of all the reasons why my tire damage couldn't have happened on their property. I have effectively cancelled my service and will NOT be going back to Hoffman Car wash, especially the Clifton Park location.

The absolute best touch free car wash ever!! I have a 2015 one ton crew cab long bed truck and I…read morefits! I can't get over well the premium wash works, well worth the money! By the way...love the light show! Dave Kennedy Swanzey.

Used to be a good car wash, but now everytime i go there's something always broken. Place is closed…read moremore than it's open.

Haven't been to this car wash in quite awhile. It was a running joke in our house to take bets on…read morewhether this car wash would be open. Hours in the past were sketchy at best but this is one of my favorite car washes. When I was in the area and saw the chain down knew I had to pull in. It is the only car wash in the area that hand wipes your car down and cleans the interior of your car. This car wash is a Utica staple and has been around for years. While there seems to be a car wash on every corner this one is a friendly family run establishment. This cones highly recommended

Very disappointed. Spots on the hood not cleaned. I paid for the special package. Back Mat was not…read moreremoved or cleaned at all. interior still dirty (cup holder etc. NO receipt. Poor quality. Lousy job .

We were visiting La Moda Lisa so decided to get the car washed on the way out at what appears to be…read morea modern and higher-end self-service touch-free car wash facility. They have outside vacuums, self-service bays, and three automated touch-free bays. Charges are $8 for basic, $10 for the 'deluxe' and $12 for the 'you don't really need that' wash. Downers are to get undercarriage washing (really the main reason you need to wash the car during salt/snow season) you have to get the $10 or $12, and like a lot of automated car washes, they're now charging extra for credit card customers now that they can, under the ruse of 'charging state sales tax' (which they have to pay on cash orders, too) but it's really because they are now allowed to chargeback customers for the credit card fees they pay but they're not honest enough to say that. For that I give them a little stink eye. That said, I thought the car wash wasn't that great. The undercarriage was not very long or with a lot of pressure, and the automated touch free system left gunk on my windows I had to spritz off afterwards, and the automated dryer was very tepid and underpowered. For the same prices I've had better automated car washes so probably won't be back unless it's a matter of convenience (as it was today).

Expensive, especially for the toughness wash. Left soap and water on my car. $3-$5 more expensive…read morethan same washes elsewhere.