Darryl did an awesome job detailing my SUV. It looks brand new. I am absolutely going to him again.read more

Great job with exterior detailing! I called on a Saturday morning and they were able to squeeze me…read morein within 15 minutes. Friendly and professional, we definitely will be going back.

Do you want protection that actually lasts? Do you want your vehicle to look showroom new? Do you…read morewant to deal with a professional who understands that the car is a big investment? Then, this is your place to go. It's easily worth the price, as it is backed by Nick and the company providing the coatings for years (5 in the case of my Infiniti). Love a company that stands by it's products and this is no exception. Nick takes the time to fully explain what all his different levels do and what they cost. Straight forward and honest when looking at your needs. As you can see by the photos, this will return your car to showroom new or better looks. I highly recommend Dr. Detail and will return with my Camaro to have a similar package done very soon. Thanks Dr. Detail for all the compliments I get!! :-)

The true test of a business is how they back their work .... DR DETAIL gets 100 pct. A+++ in that…read morearea. I had 2 cars done ...my first experience was fantastic ... my car looked great and is a thing of BEAUTY ... The second car did not meet with my expectations ... (set by work on my first car) I contacted Nick... he said bring it back and I will make it right ... AND HE DID !!!!! That is the true standard of any business to me ... in this case cars are all different, paint and finishes are different etc ... Nick found the problem, fixed the problem ... worked on a Saturday and Sunday to provide perfect customer service .... Best place for ceramic coating Look no further !!!! Dr John Metallo 518.577.7530 (If you want a reference)

Ziebart - Albany, NY were supposed to replace defective paint protective film (PPF), applied to…read morefront bumper that was peeling and lifting. The replacement was authorized and approved by Ziebart corporate. After replacement and before I left Ziebart's lot, I inspected their PPF replacement job. I noticed in the lower right corner of the front bumper, what looked like shapes of geometric fragments, some with vertical and horizontal lines. These were actual PPF fragments that were underneath the new PPF that was applied. The PPF could be actually be seen and felt rising over the top of the fragments underneath. I took pictures. I've included pictures and descriptions below. I pointed this out to the General Manager. He told me that those were "stone chips" that had "penetrated" the PPF. Again, I pointed out to him, showing that the new PPF actually RISES OVER the fragments. His statement was not only ridiculous, it was preposterous. In addition to physically seeing and feeling the raised areas, "stone chip" damage: 1) does not manifest in precise horizontal lines, vertical lines and geometric shapes and then in a small, localized specific area. 2) would create a wider impact and a random pattern. After arguing with him, he said he would fix it and told me TO MY FACE that he needed two estimates from TWO body shops. Not only did I get two estimates from the body shops, I also went to a reputable PPF and detailing shop. They confirmed my findings in a written statement from their technician. Additionally, I had a licensed auto insurance adjuster and body repair estimator look at Ziebart's "handiwork". He also provided a notarized statement attesting to the same findings, essentially there were left over PPF fragments that were covered over with new PPF and that there was no "stone chip" damage. The conclusion is during the removal of the old PPF, the Ziebart workers pulled some of the clearcoat off in that area. They put the fragments back and put new PPF over the top to cover it up. To repair the damage they caused, requires a complete sanding and repaint of the color base and clearcoat, as stated in the body shop estimate. The least of repair estimates was $1,200. I had the PPF removed by a reputable (not Ziebart) dealer, I again took pictures. It showed the the geometric areas and lines I mentioned. There was no stone damage. Again, in addition to that facts, if stones could have penetrated the PPF, they would also have created a wider and random damage pattern, not actual shapes with exact horizontal and vertical lines. Additionally, if stones could penetrate the PPF, then it is a waste of $900 for a defective product. The general manager later refused to honor the estimates provided to him and pay for the incompetence and negligence of his employees. Instead, he sent me an email stating the damage was due to stone chips. In his letter he contradicted himself. I could go on about flaws and contradictions in his statements, but I will just mention this. If he wasn't going to take responsibility, then why did he insist that I obtain two repair estimates from two separate body shops? I contacted Ziebart Corporate and spoke with the "Senior Customer Service and Training Administrator", also sending her all the complete documentation, which also included pictures. Her email response was that there was nothing she could do, as each franchise is individually run. I then filed a complaint with the NY State Attorney General's office. They tried to reach Ziebart's Albany, NY location but told me they did not get any response. What does that say about Ziebart? What do they have to hide? Bottom line, avoid this business and their unscrupulous tactics. The other auto detailing place also pointed out many flaws in Ziebart's application of the PPF, which I didn't know about and that I also documented. I've heard of other complaints from other people, but never really thought much about it, perhaps a random event. Now I know. With that said, find a reputable company that will 100% stand by their work. The old saying is right, Caveat Emptor!

Purchased a cermic package at $3100 from Kevin last year. When I went in to get my annual service…read morewas told my warranty was not available if I didn't spend another 900. Kevin lied to me last year about the warranty and conventional forgot to tell me about the annual renewal cost. Buyer beware

Very Unprofessional Went online to get a qote and make an…read moreappointment. Asked how I could use a "never expires coupon" as part of payment. Received a nasty sarcastic email stating he would not honor coupon and I should take my business somewhere else. I contacted other auto detailers. What a difference! I was treated as a valued potential customer and got quotes at better prices. Go somewhere else

I had my car detailed by Chris, and I could not have been happier. It looks brand new. I had…read moreinstructions where to drop the car off and what time and when to pick it up. He was very responsive to text messages. I was able to use a Groupon which he accepted with no problem! I thought the price was more than reasonable and the job he did was outstanding! I would definitely take my car here in the future.

DO NOT GO HERE! Their conveyor belt is broken and they are not telling their customers. And their…read morestaff is unprofessional. I went this week and I was going to ask when I would be clear to go on the belt, and the second I roll my window down, one of their staff members begin flirting with me and insisting on getting my number, he went to the extend to stop cleaning my car to grab his phone and insist. He then told me to go, and led me the wrong way and my TIRE POPPED. I have yet to hear from the owner on being compensated for repair and roadside costs. The cheaper car wash price is not worth getting your car damaged.

Had my first car wash at Golden Arrow. The gentleman I worked with were outstanding and took their…read moretime and I am very happy with the service they provided this morning. Sunday mornings are a great time to stop in no lines!

I couldn't be happier with the job Southend Auto Detailing did on my 2021 Camaro convertible! They…read morebrought the car back to showroom condition--it honestly looks and smells like it's brand new again. The attention to detail was outstanding. Every inch of the interior and exterior was meticulously cleaned, and they even did an excellent job removing the lingering smoke odor from the previous owner. The paint looks fantastic, the interior is spotless, and the entire car has a fresh, like-new appearance. If you're looking for someone who truly takes pride in their work and delivers exceptional results, I highly recommend Southend Auto Detailing. Professional, thorough, and well worth every penny. I'll definitely be back!

Thank you so very much South End Auto Detailing & Touch Free Car Wash for the fabulous detailing…read morejob on my hot mess of a vehicle ! Nick had to deal with the Christmas bags that left their shiny green glitter all over ...And worse (as in thank goodness it's been cold the last week), 4 deer ran in front of me last week while i was transporting 3 full containers of zupa de toscano soup (the sausage soup from Olive Garden).......it went alllllllll over the back of my car, along with some spills from a few food vendors. Never have i ever had such a gross car and Nick killed it today! He has an indoor place, so no need to wait until spring for your car to be detailed! He's a 5 star guy!!!!!!

Super duper happy with this experience and result! My mom's car has not been cleaned for years and…read morenow that I borrowed it, I wanted to do something nice for her so I decided to go here. Mike was incredibly nice and professional. I dropped my car off at 8am and it was done by 11am. A few ideas to make this experience even better is a nice big sign would be great as this location is a little hidden and I missed this twice while driving, it's behind the laundry mat. I would also prepare a QR code printed so customers can just scan it with their cash app or maybe add Venmo [QR Code] as another option of payment as this app is very popular. Food for thought. Otherwise, I'll be back in 6 months, thank you again Mike!

We had our 2011 Honda CR-V detailed in and out. WOW! It looks amazing!…read more Highly recommend their services!