Wanted to get some pants for work. It was buy one get one 50% off. So I decided to try some styles. It's hard because I tried different style of the editor style but the short length was so long still. And I'm between a six and an eight. They don't fit right. Didn't have enough time to fully try. They were out of short lengths for my sizes in the styles I like so I gave up. Associates were fine. read more

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I've been shopping at Express for YEARS. I've typically been relatively happy with their clothes and very rarely make returns. I bought a body suit that is too big but have been out of town and missed the 30 day return window by 2 days. I took it in to see what can be done, and the girl in store told me to call customer service, assuring me that they're typically able to make exceptions. The rep I spoke with barely asked what was going on before telling me I'm SOL. When I asked for a supervisor or review, he told me he could send it up but they're going to give me the same answer. HORRIBLE customer service from a brand that's been going downhill with quality that's been decreasing. I would have been happy with an exchange for a size that fits, but now I'll probably just be taking my business elsewhere. Thanks for nothing, Express. read more

Just another shoutout for Express at Park Meadows--I'm consistently impressed with the quality and the deals I find here! You do have to browse a bit to find your style and the quality you're after, but there are always great finds if you look. Every visit, I snag stylish, well-made clothes at awesome prices and the team's superb service makes the experience even better. Shopping here is always a win! read more

I enjoy shopping at Express whenever I'm looking to upgrade my wardrobe with something new, and stylish. I mostly do my shopping around the holidays, But that may change because today I shopped at the Express store located at the Park Meadows Mall and it was amazing! As I entered the store to discover how magnificent the interior layout of the store was showcased. There were some summer items at the entry and a few fall items throughout the entire store. I decided to head over to the discounted items because I LOVE me a sale! Can't help myself!!! I was too excited to find a shirt for fifty percent; I grabbed it off the rack and headed to the checkout line. As I was waiting in line, I observed how beautiful the sales associates were at the registers, and amazed how well the store was clean and organized. And a real plus for me is that the checkout lines moved quickly. The sales associate was named Katie. She was Professional, approachable and her style was fierce, from head to toe! Not only was she a joy to meet but she won my heart with details on how I could save even MORE of a discount with the item I was purchasing. I provided my email and zip code. And there it was another discount was applied toward the discounted item I'd purchased! WOW! Talk about a great overall customer experience. A big Kudos to Katie for a job well done!! Thank you for your awesomeness with me today! Best wishes! read more

This is a nice store, but when they have their clearance sales is every person for themselves. The employees are less than friendly in their monotone robotic actions, also the quality of the merchandise does not match the price tag. Ive honestly found similar quality items at Walmart for way less even with their clearance prices. Check out other stores before you come here and see for yourself. read more

I want your District Manager to know of my continuously amazing shopping experiences at the Park Meadows Express store. I hate shopping, but when your store manager, Aref, greets me with a smile, I get that feeling I'm in a place, "where everybody knows your name. . . . " He consistently exceeds a retail level of service that keeps your store in the back of my mind when these young people need a wardrobe! I am always asked whether I need assistance. Your store is fresh, your manager is incredibly knowledgeable and spot on with the right fit and the right look. Because of his excellent customer service, I will continue to shop at this particular location. Highly recommend and Kudos to the team! read more

I have never experienced such amazing customer service from anybody until i came to this store. Shoutout to Yessel and Fabian for their amazing customer service. They deserve a promotion and a raise. They helped us get the best deals and made sure we got everything we needed. If yall ever go to this express ask for them! Beyond grateful for them! read more

Above and beyond assistance and great selection. Very clean and well stocked. Staff jumped right in to help me make a decision

AreF (hope I spelled that correct) was AWESOME! He helped me find exactly what I wanted - made a stressful time FUN! Loved his humor and friendly demeanor. He knew the store so well. read more

Horrible experience at the park meadows mall. I went to exchange a shirt that I got from a neighboring mall and they refused to take it. Had me drive out to a different mall. And the supervisor at that location was rude and condescending. read more

Horrible horrible horrible horrible slow and rude customer service. Waited for 20 mins in the line while someone came to ask a question on the other side of the register and they rang them up first. The apology was half hearted and disinterested. Awesome job! read more

I've shopped at Express for years and - for the most part - love it! Most of their clothes are "my" style and are affordable (some a bit too pricey.) I've never had an article of Express clothing tear or wear out. They offer great coupon deals that I take advantage of frequently. In fact, I usually wait to do my shopping until I have a coupon. The offer Express Cash, which is also a great deal (usually $25 off a $50 purchase.) The only downsides are that they don't offer much difference in style - mostly the same shirt in 20 different colors. Their accessories, though often on sale, are way over-priced. I rarely buy them. Customer service at this location is pretty good, although the lines are sometimes too long without enough cashiers. Otherwise, never a bad experience. read more

Ooooooohhhhh. Retail is just shooting themselves in the foot. I'm here.. I'm a live customer!!! Your telling me I have to leave here willing to buy now. and go by it online for 40% off? What happened to don't let the customer leave. I'll buy elsewhere. read more

I wanted to take advantage of cyber Monday, but the jeans I wanted weren't available in my size online. I called this store, they had the jeans but said they couldn't honor the 50% off cyber Monday sale, but that the in store promo was 40% off. I asked them to put them on hold and told them I'd be in on Tuesday. I went in this evening and the promo had changed again, and they wouldn't honor the 40% off. The person on the phone should have told me that Monday was the last day of the promo he quoted me but failed to do so. I would have purchased over the phone!!! And to not honor that today?? Really poor customer service. Coming from someone that worked in retail management for 12 years... You have failed Express. You've lost me as a customer. read more

I love express.. I'm an a- list member.. But today was not a great day.. It was 40% off each item.. Well I had a $15 reward.. And additional 10% off that.. I got a leather jacket n some ankle boots totaling to 98 bucks right.. Well the register chick .. I think she was Indian.. She was really rude n I felt belittled. Felt like she didn't want to give me the Discounts if it were up to her.. She said annoyingly yea u do have 15 dollars in rewards.. Basically u shud b happy for ur customers that r saving money.. Instead of putting them down n making them feel like they have to do extra work on the register .. Also messy store.. My lord... read more