The driver called the night before to verify my appointment and pick up time. Again the next…read moremorning he called to let me know he was on his way. He called me when he was 2 minutes away to let me know. He greeted nicely when I entered the car. He drove safely and not once did he get on his phone for any reason. I arrived on time to my appointment and he verified when I needed picked up after my appointment. He asked me to call him 20 minutes before end of appointment to verify when I needed picked up. He arrived on time to pick me up. Again he greeted me and said he hoped my appointment had gone well. And when a car cut him off and he had to brake quickly, he immediately apologized to me. I arrived home on time. He told me he hoped I had a wonderful day. After having a HORRIBLE experience with another transport company (14 total trips), my driver with A1 was absolutely wonderful. Not once was I stressed out or anxious. I look forward to using A1 for all my future appointments. I commend the company and my driver for maintaining a high standard of care for their passengers.

I needed transport for my mom from a rehab facility to home. Although it was less than 6 miles, I…read morefelt more comfortable with enlisting medical transport rather using my car. Being new to the area, wasn't sure exactly where to start. Fortunately, I found A-1. They responded to my online inquiry quickly. I had a little bit of difficulty with the primary contact, Sam reaching out to me but once we did connect, he made me feel comfortable and assured me he would take care of things. The fee for direct pay arrangement was very reasonable. My driver Derek called me beforehand to let me know when he was in transit and met me at the location. Everything went smoothly and Mom was brought home without much ado. Safety precautions were followed and I would certainly use the service again if needed. A-1 turned around what was a stressful situation for me as a caretaker Thank you!

I thank the heavens for Sam and his team, theyr the nicest guys ever. I called them for a last…read moreminute pickup for my mom, everyone else turned me down except Sam and his guys. Brice the driver came an hour early, and was very cordial. Thanks

First class service and very punctual. The driver was very nice and helpful escorting me into the…read morebuilding for my appointment.

The NEMT arm of this cab service sucks. I do not know why Medicaid relies on unprofessionalism…read more There is no reason why 1 hour after an appointment we're still waiting to be picked up. This is beyond ridiculous!!!

Thieves from airport 8 miles to my home told me $30 then tried to charge me 46.. I said mo call the…read morepolice... he began to fidgir with meter. Telling wait let him fix meter... what... this guy was scary... Kifle Settie 14612.... this cab company is creepy

Nice people Pricing was fair…read moreDriver was punctual and helpful I would highly recommend

We paid $1036.00 to transport my stroke husband to urologist a hour half away. Wright subcontracted…read moreto another transport.. when they arrived they had no idea how to get him out of house or even use the stretcher.. we ended up sitting him in wheel chair. it was a hour of him in pain. He begged us to stop and leave him on the side of the road.. I could have transported him in our car with less pain and agony. I wanted to be safe and him comfortable in a stretcher. The people who showed up were just part timers. very nice but not what I paid for. we ended up getting my son in law to bring the stretcher 1 1/2 hours to Drs office. we had to call EMS to get him into house. All of this could have been avoided. I hope I never need a transport again. You honestly can't trust anyone.

I use a wheelchair and needed a ride to the eye doctor. I couldn't reschedule the appointment and…read moredidn't have a way to get there. I found Caspian online. Shawn was professional and explained the entire process. Shawn picked me up and took me to my appointment. He was there when my appointment ended and took me back home (safe and sound). This is an excellent service. I will definitely use them again.

Easy on line booking process for wheelchair transport. On time. Friendly, caring driver (slow…read morearound corners, avoided potholes). Competitive fares. Ovverall great service!

The drivers that I've come in contact with are awesome. Keep up the great work ladies & gentlemen!read more

Good morning. This very morning, I was driving down US Hwy 52 aka S Salisbury GQ Ave. While…read moretraveling through a SCHOOL ZONE in front of East Rowan High School the speed limit was marked 35. I was traveling at 40 because that's what I always do. I noticed a car riding my bumper and flashing their high beams. I continued driving five miles over the limit which apparently wasn't fast enough. Then the aggressive car behind me speed around me on the two lane road going the wrong way down the other lane in the school zone. License plate# ZL 7659 in a Kia hatchback company car labeled Care Transport Group. Please take the necessary steps to keep our roads safe for myself, the children on the school buses, and the elderly and infirmed in your care. Thank you.​