I was always able to reach someone when I called to set up the transportation or to confirm the…read moreappointment. I had 2 drivers, one who took me to the hospital and another who drove me home. Both were courteous and professional. Both helped me into and out of the vehicle. The driver who took me to the hospital arrived on time and both drove safely. I am completely satisfied with how I was treated and intend to use them again in the future.

First class service and very punctual. The driver was very nice and helpful escorting me into the…read morebuilding for my appointment.

I originally used Helping Hands in Nov. of '24. I was about to leave a nursing home and wanted to…read morelook at an apartment I was considering. They were real easy to work with and we set something up for a very reasonable price. Right now I need to go to a VA hospital and I don't qualify for their transport. The VA had given me a few options to try but none serviced this area. That's when I remembered Helping Hands and, sure enough, they. were ready to help me again. And again, very reasonably priced. Thanks Helping Hands!

Using a transport company for a loved one can be a very unnerving experience. However, we were so…read moreimpressed with the friendliness, competency & professionalism we received with Quality Transport NEMT, LLC, that I felt compelled to leave a review. From the moment Mr. David Wagner arrived to pick us up, it was obvious this was a different kind of company. My husband is non-ambulatory, and had not yet been taken out of bed for the transport. Where this would have been an issue for some companies, David handled it with kindness & competency. He jumped right in and went to get a staff member and he assisted her himself. Mr. Wagner is such a pleasure to deal with. We felt secure in his knowledge of the equipment & he performed his duties excellently with a smile on his face & a kind demeanor. Not once did I reach for the grab bar or feel nervous of my husband's safety throughout our transport. Mr. Wagner couldn't have been nicer or more accommodating and he even helped us to maneuver the crowded doctors office that I have had trouble doing myself previously. There was absolutely nothing he could have done more for us as he smiled & left us with my husband safely back in his bed. Quality Transport NEMT, LLC., will definitely be used by my family again. And I urge anybody in need of non-emergency medical transport to utilize them as well. You are assured a safe, comfortable ride with a friendly, competent driver! Thank you Quality Transport NEMT, LCC for the best transport experience. We look forward to utilizing you again soon! Julea & Gary Busby

The drivers that I've come in contact with are awesome. Keep up the great work ladies & gentlemen!read more

please stop having the older people drive who are scared to ride with a passenger behind them. I…read morewas very uncomfortable with this older gentleman watching me through the mirror every 3 seconds.

Express Med was a very good experience. Brandon is helpful and pleasant to deal with. Highly…read morerecommend

The driver called the night before to verify my appointment and pick up time. Again the next…read moremorning he called to let me know he was on his way. He called me when he was 2 minutes away to let me know. He greeted nicely when I entered the car. He drove safely and not once did he get on his phone for any reason. I arrived on time to my appointment and he verified when I needed picked up after my appointment. He asked me to call him 20 minutes before end of appointment to verify when I needed picked up. He arrived on time to pick me up. Again he greeted me and said he hoped my appointment had gone well. And when a car cut him off and he had to brake quickly, he immediately apologized to me. I arrived home on time. He told me he hoped I had a wonderful day. After having a HORRIBLE experience with another transport company (14 total trips), my driver with A1 was absolutely wonderful. Not once was I stressed out or anxious. I look forward to using A1 for all my future appointments. I commend the company and my driver for maintaining a high standard of care for their passengers.

I needed transport for my mom from a rehab facility to home. Although it was less than 6 miles, I…read morefelt more comfortable with enlisting medical transport rather using my car. Being new to the area, wasn't sure exactly where to start. Fortunately, I found A-1. They responded to my online inquiry quickly. I had a little bit of difficulty with the primary contact, Sam reaching out to me but once we did connect, he made me feel comfortable and assured me he would take care of things. The fee for direct pay arrangement was very reasonable. My driver Derek called me beforehand to let me know when he was in transit and met me at the location. Everything went smoothly and Mom was brought home without much ado. Safety precautions were followed and I would certainly use the service again if needed. A-1 turned around what was a stressful situation for me as a caretaker Thank you!

I used this service for three weeks. During the three weeks the service was exceptional. I had no…read moreissues with my son getting home safely. It was into the third week that I was informed service for my son would end. The driver was going to be handing administrative duties. It really put me in a bind as I had no other transportation options. I ended up having to rely on family members and eventually changing my entire work schedule. Fast forward 6 months later, I see the service picking up kids at my son's school. Never received notice that service was back in operation. This is a good service but not consistent nor reliable.