Mario was prompt, friendly, and solved problems with my lock I had suspected were there but didn't…read moreknow how to identify. He was very quick, and more than reasonable in terms of cost. I highly recommend him as trustworthy and very professional.

Contacted me right away, which mattered since I needed this done fast. Locksmith showed up in under…read morean hour. Turned out he didn't need to replace the lock itself, so the final price came in lower than the original quote.

John called me back to fix a lock on my home. He said 30 minutes, arrived in 28 minutes. He…read morerepaired the malfunctioning deadbolt lock. Then I showed him a doorknob lock that needed to be repaired. That was fixed in no time. Both repairs took about 80 minutes. I payed under $200 with including a $20 tip that I added for his efficient service and good natured personality. I'm live by Stenton Station in Mt. Airy.

DO NOT USE THIS COMPANY. SHADY BUSINESS PRACTICES. Alleged "$75 SERVICE FEE just to come out". Was…read morelooking to charge me $325 TOTAL for a locksmith service on regular home door. When the industry and local price standard ranges from $125-$160. There's two ways most locksmiths open home doors, one is a pump mechanism and the other is damaging the actual lock. I've been locked out of my house a few times over the years and I've never had to get my actual lock damaged but this company believed the pump mechanism would damage my entire door frame and that damaging my lock would be a better option. After opening my door via damaging the lock, I asked for the total and the guy said $325 TO MY SURPRISE. Keep in mind I am a woman and male service providers always believe that can just get over. I called my partner and he asked for a price breakdown. The "owner" or "manager" stated the $75 "service fee" if for when the employees simply come out. NEVER heard of that before. Okay fair, $325 minus $75 is $250. WHAT STANDARD LOCK for a regular front door warrants $250 replacement fee? Please DO NOT use this company. SHADY and disappointed to receive this level of service.

DO NOT GET STUCK with them. The worst company. They always make mistakes in your account and you…read moreended up paying for their mistakes. I have a commercial property and I get dispatches all the time for mistake of the alarm system and I have to pay the police department for that. Judy one of the account managers is ver rude.

A recently purchased a new home and needed an alarm hooked up quickly. ERA came out within a few…read moredays of me contacting them and took care of everything while I was at work. I love the alarm system they put in. Easy remote access through an app on your phone. Or access via the alarm manufactures website. I would definitely recommend them and will use them again!

Let me put this very simply... Chris is amazing. Here is why and what he did for me. I have a…read moredetached garage that I turned in to a bar or a man cave. I was trying to use my house Wi-Fi for the TV and other electronics in the garage. I also run a podcast from the garage, so having reliable connection is paramount. Chris came out and gave me several options. I did not want to have to dig up concrete or grass to run conduit in a direct line. Chris figured out a P2P system for me. In the house, my speed is 1GB. Now in the garage my speed is about 982 Mbps. AMAZING. It's not just that. he cleaned up all of my wires, tying them together, and it was like better than before he was here. I am completely impressed and happy with my new service that Chris provided. If you have networking needs, Chris is your guy.

Chris at Pensive Technology is amazing! We've been struggling with our WiFi since we moved into the…read morehouse - tried a million DIY solutions, hired someone to install WiFi access points throughout the house, nothing we did worked! I called Pensive and Chris fit us in right away - he quickly identified the problems (and there were many), worked to get us a temp fix and then came back a few days later to install new wiring, and set up a mesh system that actually works! Chris is not only great at what he does, he's friendly, takes the time to explain what he did (so that I can do my best to maintain it), gave me tons of advice, "future-proofed" the installation in case I wanted to switch to fiber optic and was incredibly patient with my dogs who loved him and wanted to "help." If you're having trouble with your home network, Chris at Pensive is the only guy you need to call!!

I carefully vet my vendors and while the installation was as specified - I in fact recommended…read morethem several times - I am disappointed that there has been zero response to ANY issues / inquiries I have sent over the last months. Absolutely not acceptable. Very disappointing and I can no longer recommend their services.

Red Brick Security was recommended to me by an old friend and Jesse and his team did not…read moredisappoint. We started with a consultation where I was able to ask questions and figure out what worked for me. Cost was an issue and Jesse talked through all the options and made a recommendation but did not pressure me or try to upsell me to engage in services he didn't think I needed. We talked about safety and what other people in the neighborhood have installed. It was great that he knew the area and had many long term clients around me. After picking the best package, Jesse followed up quickly and installment was very smooth. He discussed where I wanted the devices so that nothing was too obvious or ruined the aesthetics of the room. It was all carried out quickly and cleanly and with minimal interference in my day. I have since recommended Red Brick to everyone in my development and to other friends in Philadelphia.

Another excellent mounting job by Adam. Adam had installed a surround sound in my previous…read moreresidence. The speakers were integrated in the walls and ceiling. The sound was like sitting in a theater. He has installed several TV's in both of my homes including sound bars, dvd's etc. He does the job right at a reasonable cost. For a true professional that can handle all your AV needs call 1 Solution AV. I highly recommend them.

I found 1 Solution AV after posting a local neighborhood Facebook group to help with installation…read moreof my security doorbell video cameras. The home did not have a wired electric doorbell which was required for my cameras, and Adam (owner of 1 Solution AV) was quick to reach out. I had initially asked for recommendations for electrician but appreciated that he reached out privately to explain what I would need done. Adam immediately offered to come over and look at what I would need done and provided a free estimate. His communication / response time was quick and professional. Throughout the estimate he was professional, friendly and knowledgeable. After receiving the quote, he provided his card and without pressuring whatsoever said to call if I was interested. I reached out the same day to get scheduled. He was again quick to respond and booked me within the same week. He even reached out again to help move my installation to a Sunday morning due to the weather forecast. The installation went smoothly and quickly, and he was professional throughout the entire experience. We had some hiccups with the security system equipment (no fault of his own) and he was quick to assist as I spoke to the security system customer service. I would highly recommend Adam and 1 Solution AV and will absolutely use again for any additional services as we get settled into our new home.