John called me back to fix a lock on my home. He said 30 minutes, arrived in 28 minutes. He repaired the malfunctioning deadbolt lock. Then I showed him a doorknob lock that needed to be repaired. That was fixed in no time. Both repairs took about 80 minutes. I payed under $200 with including a $20 tip that I added for his efficient service and good natured personality. I'm live by Stenton Station in Mt. Airy. read more

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DO NOT USE THIS COMPANY. SHADY BUSINESS PRACTICES. Alleged "$75 SERVICE FEE just to come out". Was looking to charge me $325 TOTAL for a locksmith service on regular home door. When the industry and local price standard ranges from $125-$160. There's two ways most locksmiths open home doors, one is a pump mechanism and the other is damaging the actual lock. I've been locked out of my house a few times over the years and I've never had to get my actual lock damaged but this company believed the pump mechanism would damage my entire door frame and that damaging my lock would be a better option. After opening my door via damaging the lock, I asked for the total and the guy said $325 TO MY SURPRISE. Keep in mind I am a woman and male service providers always believe that can just get over. I called my partner and he asked for a price breakdown. The "owner" or "manager" stated the $75 "service fee" if for when the employees simply come out. NEVER heard of that before. Okay fair, $325 minus $75 is $250. WHAT STANDARD LOCK for a regular front door warrants $250 replacement fee? Please DO NOT use this company. SHADY and disappointed to receive this level of service. read more

My wife and I just moved. So naturally we need some keys replicated. I had a Home Depot trip planned for later in the week. However I was out walking the dog when I walked by a little local locksmith. I knew right away I had to spend my money locally. There was a sign in the door that said out on a service call be back soon. I was like awesome this must be a one person show. I didn't write the number down. I figured I'd just look it up when I was ready and give them a ring to see if they were there. Well the time came: It was a little confusing. The store front has a banner that reads "Germantown locksmith and safe company but that name doesn't exist on the Internet. It's listed as Glasco corporation. It's not a corporation. It's a guy with a huge white mustache behind a cash register that looks like it's from the 30's! So I walked back down there without making a call. I stood in the front of the store for a minute or so before a little old fella wandered up to the front. He couldn't hear my order. Then I tried small talk and he couldn't hear that. Final he said "I can't hear you with that muffler over your face." So I stepped back and removed my mask. The conversation still went nowhere but I know now I'll never use another locksmith. This is my guy. He made me keys and they work. Now get the fuck out of my store. I couldn't wait to write a review. The tragedy struck. I couldn't find it on the Internet. I felt so helpless. How do I make sure it's the correct place so I can help drive traffic to this local lock service provider who honestly probably doesn't give a fuck if he has the business or not. read more

I locked my keys in the car. So I googled automotive locksmiths near me & Glasco came up. I went to their website & the first line on their page stated something like they understand that sometimes you lock your keys in your car & they provide automotive locksmith service. I said great & they are almost around the corner from me so I gave a call. An elderly gentleman answered the phone & I told him my situation & that my keys were locked in my car. I requested a quote & he very a abruptly said WE DON'T UNLOCK CARS CALL ANOTHER LOCKSMITH then proceeded to hang up. I am very disappointed in his response & demeanor. Stay far away! So much for trying to support your local businesses... read more

John Dunn was professional, timely, and incredibly knowledgeable. Services are very reasonably priced. You can tell he loves what he does and has done it for many decades. read more

This guy....John Dunn...is a great locksmith! He has been there for over 30 years, invested in Germantown, dedicated, experienced, methodical, and not expensive. I brought an antique desk drawer that needed a new key for the lock (the original was lost)...he painstakingly hand cut the key and made three copies for $30. I highly recommend this gent....interesting, friendly, patient, serious, and has a great moustache! Rock on Glasco! read more

I have to write and update. I've been back to this shop several times to try to get keys made. Every time, it's been closed. Maybe they need to hire more staff. I ended up taking my keys and my money to another locksmith read more

This company came as a recommendation to me. I needed a deadbolt installed where there wasn't any. I called and made an appointment; no one showed up. I called back, made another appointment and he finally came over an hour late. The bill was more than twice his estimate $190 turned out to be $400; he grumbled and complained since he was having difficulty with it, used my bathroom without permission, with the door OPEN, then left 2 hours later with my foyer full of wood shavings from drilling- did not clean up. Needless to say, too many things were unsatisfactory with this company. read more