In the middle of the night, my car suddenly died... and EXPRESS TOWING showed up like a lifesaver. Their technician was incredibly professional and fully bilingual -- switching from English to perfect French just to make me feel safe. He found the issue instantly, tightened my battery, restarted my car... and didn't charge me a cent. EXPRESS TOWING isn't just a towing company -- it's a brand built on kindness, skill, and true care. Real heroes of the road. read more

extremely horrible service a very hard time figuring out how to help us in our situation we were my son ended up helping the tow truck guy. They then way overcharged everything and ripped my son off! Would never recommend this place to anybody read more

**SCAM** Absolutely disgusting. My wife was on the side of the road stuck in the snow waiting for her free tow with her credit card. Express towing comes along as it's 5 minutes from their yard and offers a cheap price. She calls me, tells me the price, and I said just go with it as they are there already. Then they charge $50 more than agreed upon which she didn't notice when tapping her credit card. She calls back and they tell her that's not what they said which is a complete lie. Is it really worth it to scam someone for $50 more to have a crap reputation? Look elsewhere. read more

Fast, easy and friendly service. Al arranged to have my ATV picked up from the airport and delivered to my home.

First, I need to clarify that I have never heard of this company or used their services before last night. One of their drivers actually followed me blocks home from the store, caught me off guard when I reached my quiet side street, and proceeded to harass me to come over to his vehicle "just to talk", ask me for my number, and tell me I look good, and had the audacity to get irate when I told him to fuck off. I worried about the repercussions of his backlash and the fact he now knows the area in which I live, but I managed to dodge him after I went into a random apartment building and waited til the coast was clear before I could go home. Initially, I didn't recognize the writing on the vehicle, I couldn't make out what it said and quite frankly just wanted to get out of that situation real fast. But today, I saw it nearby again, narrowing it down to this company. These people are intimidating as hell. read more

I blew out a tire while on the highway. the tire was rusted on and I did not have the tools to pry it off so I called express. The driver, Fadi, was there within 20 minutes, calling twice on his way to update me on his ETA. instead of towing my car, he graciously provided road side assistance. Loosened and replace my broken tire with the spare and got me back on the road. Thank you Fadi for your great service! read more

thank you and appreciated for your service and for your kindness to tow our car, we were unforgettable your service Diego

BEWARE - Don't use these guys. My son got into an accident with my vehicle. They showed up out of nowhere and were very friendly and nice at the scene. So he let them tow it away as he was in a pickle. Then they would not let me access my vehicle or release it to my insurance as they are asking way above industry standards or reasonable storage rates. Occurred 6 weeks ago and cI can't touch my car. They are a Bunch of scammers like you hear about in the news. Call your insurance before you get your vehicle towed and go with the company they recommend NOT THESE GUYS!!!!! read more

Avoid express towing at all costs they are crooks. My wife was in an accident they stole her car and kept it for over a month they wouldnt return our calls or the calls from our insurance company and kept it in their lot for a month and a half we were out of a vehicle dont trust them if they show up say no. Dont let them bully you. read more

Miserable experience. $300 to get keys back for tow to the garage they insisted I bring it too. Nice new grease stains all over the floor though (floor mats were out for cleaning- wasn't expecting to need a tow). They were super kind and gave me a discount rate of 300. I should be grateful. read more

Express Towing Services - Towing Near Me - Gloucester, Ontario

Absolutely terrible, - they didn't take my car to the location we agreed - they took it to their lot and wouldn't release it for over a month, giving excuses why they couldn't release it and racking up storage fees DO NOT USE THESE GUYS. read more

This business is being run by abs criminals. They held my car hostage for over three weeks while they tried to extract an exorbitant sum out of the insurance company, refusing to release it despite much negotiating. DO NOT let them tow your car to their lot under any circumstances. read more

HORRIBLE SERVICE they are friendly to you until they get what they want which is your card in their lot CHECK ALL THE REVIEWS ON GOOGLE. I WROTE A BAD REVIEWS ON GOOGLE AND HERE SO PEOPLE ARE AWARE OF WHAT KIND OF BUSINESS THEY ARE BECAUSE ONLY ON YELP THERE'S BAD REVIEWS ON GOOGLE THERE ISN'T SO MAKE SURE TO WRITE A REVIEW IN BOTH PLACES. i spent all day trying to get them to release my car and they wouldn't they gave me the run around about how my insurance should call them and give them the go to bring my car to my garage for it to be fixed my insurance called them and they lied to me saying they didn't trying to rack up prices through my insurance please guys be vigilant i am filing a consumer complaint with the government today because they cannot keep doing this scamming the system for their advantages i wanted to be open and honest about this towing company speak to the collision department with car star they will tell you how they scam and avoid and don't answer phones to try and suck more money out of your pocket it's unacceptable please don't be shy to reach out for more questions i want to make sure you don't get scammed like myself and many others before me. read more

I was accidented on 79 exit of 417 highway, their operator showed up and towed my car. I reported to insurance company, and they arrange the CarStar to repair my car. Terrible thing is this Express Towing sh*t ask $3,000 to release the car to the bodyshop. And they still keep holding my car and do not let go. Let's see how worse they can do.... read more

This towing company is a step above the rest. I felt rescued and cared for above n beyond duty. The young man that helped me was so kind and efficient that I could have recommended him as a husband to any young lady looking for a quality man. I was stranded and stressed and Jason was there like an angel sent from above to rescue me. Highly recommended company. I truly wish them every success. read more

I locked my keys in the car. They came in 15 minutes and opened the door even though I didn't have any cash or credit cards on me.

The driver that picked up my damaged car brought it to their lot instead of to the body shop and are demanding a crazy amount of money from my insurance company to release the car. So they have basically stolen the car! A bunch of thieves! DON'T TRUST THEM FOR ONE SECOND! Wait for another towing to show up instead of dealing with these bozos. read more

Scammers. My son was in an accident and they showed up on the scene, took my car without my permission and it took me over a week to get them to release it to my insurance. They basically stole my car without my permission. I'd call and they'd tell me to show up to sign the release form, I'd show up, and they weren't there. Then their systems were supposedly down so they couldn't print the release form. Finally they tell me to send an email releasing the car that they will abide by, and guess what, they wouldn't release it. Stay away from these guys...absolutley awful crooks! read more

Great service. My girlfriend was broken down and they were there within 15 mins. Thanks

Took the car on Thursday night...Friday day told them to bring to my garage...they did not...they kept the car until the next Tuesday charging 4900$ ..the car is worth 4000$ the other car that was tow by them received he's car the next day...Friday and was charge 3000$...stay away from them...fraud....thief. ..they keep your car and they don't answer there phone... read more

Horrible service. These guys are crooks! They didn't take my vehicle where I asked them too and then it took weeks to get it back. All so they could rack up the impound fees. They took advantage of me when I was at my most vulnerable. I was in a very traumatic accident and they obviously prey on these types of people and situations to make money. Just know that if you use these guys they will hold your vehicle hostage and you may never see it again!!!! read more

My vehicle was towed from 101 bearbrook road Gloucester K1B3H5 to 2559 bank street Gloucester and i was charged an outrageous price of 315.27. I strongly know that the price was to high for the services rendered. read more

Please avoid using this obscene excuse for a business. They ruined my car after hooking it up to their truck to tow it from the rear, causing transaxle damage that will cost me a fortune. The owner, Al Awada, refused to discuss the matter, would not let me talk to the rather useless driver who did the damage, and, when I called him for the second time trying to resolve the matter, told me to "F-off and go tell someone who gives a sh!t." Looking at an earlier review, see THIS CBC Report - Express invoices $4,000 because a vehicle had been stored overnight. THIEVES!!! http://www.cbc.ca/news/canada/ottawa/lallier-body-shop-tow-fees-1.4023421 read more

My car was towed all the way to their 5803 Mitch Owens Rd location from Gloucester area. When I drove to the location, the location was a resident. There was no one at the house and the car was parked beside the house surrounded by three other vehicles. The gates to the resident were completely open so there was no security. read more

My 18 year old daughter was in her first accident, very shaken up. The tow truck that the insurance company dispatched never showed up after an hour. Express Towing was very empathetic, wanting to get her out of the cold and took care of towing the car and kept up good communication until we could have the car taken care of. Kept their word on all agreed upon prices. read more