Great experience with this store. Came in for a crystal placement on one watch and a battery on another. Both were done within half an hour at reasonable price. Would recommend and bring more of my watches here for servicing. read more

I've been bringing my watches to Scott Doan and have had a good experience with him over the years. One day when I went by his business in the County Club Mall I noticed that he had screws for eyeglasses in a small bin along with the bins he had for the various watch parts. I asked him if he could replace a missing screw in one of my pair of glasses. He said he could. He wanted $3 to remove one screw from from the glasses, and another $3 to install another screw that matched it. He suddenly became very defiant, and appeared angry for some reason. I take it that he is out of his area of expertise working on eyeglasses. He fixed the glasses so they would work. When I got home I noticed that my glasses kept tightening up on the side that he put the "matched" screw in. I got out my eyeglass screwdriver which is a single blade type for my glasses to loosen the screw that he put in some so that it wouldn't bind. The "matched" screw that Mr Doan put in had a phillips head! The screw he put in did have the correct pitch thread, and that was it. The screw he put in was very tight, and was way too long. I couldn't loosen the screw he put in, so I had the throw the glasses away. I do realize that Mr Doan the owner, specializes in watch repair, cleaning, replacing the battery, and watch band sales/replacement. It is best for him to stick to watch repair. Mr Doan accepts cash ONLY, gives NO receipt. All sales are FINAL. If you don't mind paying cash, and don't need a receipt, See Mr Doan. Forget having him work on on your eyeglasses, I did. read more

I called on Christmas Eve to see if he could replace the battery on my Cartier watch. I drove there five minutes later he replaced my battery within a few minutes while I waited. He tested my battery before replacing it. It was only $25! He provided really great service and is a lovely person. Thank you so much. For those who have commented that they were surprised this location only takes cash, you are blind. It's very clear with the signage at the store they only take cash. It's not hard to always have at least $50 in cash on you for situations like this read more

Super fast service. I came for resizing, less than 5 minutes and my watch was ready ! Friendly service as well and fair prices. I'm definitely coming again. I loved this place. read more

Express Watch Repair - Watch - Watch Repair Near Me - Sacramento, California

Needed a quick battery replacement. I went to every single jeweler at Arden fair mall, NONE of them couldn't do it or their specialist was out until the next day. At Express Watch Repair, Scott D definitely put the "EXPRESS" in their title. He was able to replace my old battery in less than 5 minutes. CASH ONLY, Friendly and fast. I'm coming here for all my watch repair needs from now on. read more

Express Watch Repair - Scott Doan knows his stuff - Watch Repair Near Me - Sacramento, California

Coffee and tea. Ur welcome. Operated by family owner. Now post insurance. Rather die than to the left. read more

Express Watch Repair - Watch Repair Near Me - Sacramento, California

Only place I trust w my watches. Been going w this shop for 15+ years Very honest and reliable service read more

Express Watch Repair - Fast and easy battery change - Watch Repair Near Me - Sacramento, California

He took care of my watch right away and gave me information for the future if my watch stopped working again what to do

I went here for a battery replacement after another watch repair place said they could not open my watch. This guy opened my watch in front of me in 1 second not to mention he was cheaper than a lot of shops out there. I highly recommend this place for all your watch repair needs. One thing to mention is that they are cash only so bring cash when you go! But I am very very satisfied!!!! read more

The owner is very honest, he does quality work right on the spot - and great prices! I highly recommend this business. read more

Been going to Express Watch Repair for over 40 years. Always able to get the kind of personal service not found in larger jewelry stores such as DeVons, Kay & so forth. Always come away extremely satisfied. Watch crystals, batteries & watchbands done & finished no more than 15-20 minutes while I wait. Transparent. If it can't be fixed owner is always up front with you. Will continue to go here as long as shop & owner remain in business. I'm sure there are other watch repair shops similar to Express Watch Repair in Sacramento, but this is the place to go for personalized service in the Arden-Arcade area. read more

Replaced battery in less than 5min. Great guy and pleasure to work with. Also, cheaper than most other places! FYI, cash only!

Express Watch Repair is great! They have replaced watch batteries and worn- out watch bands. They have repaired jewelry including re-stringing the beads on necklaces. The service is usually done well and quickly. read more

I feel so fortunate to have this business so close to home. Quick repairs at affordable rates, always a pleasant customer service experience. What more can you ask for? read more

This repair shop lives up to its name. The wall was full of - you guessed it - clocks and watches! All over the wall, ticking away... I was there for 10 minutes and in that time, the shopkeeper changed the battery and adjusted the band on my watch. It was great to see my $9 Skagen watch thrift shop bargain come to life!!! I was even able to ask him about another watch that needed a replacement part. Fast, friendly, knowledgeable and affordable service. I paid $10, which is very reasonable. I'll definitely be returning for all my watch battery needs in the future. read more

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I came in for sizing and adjustment off a Brand New Movado watch! the Owner still greet you with a smile and Always so polite and kind! I've known this local watch repair place for years now, owner/technician is Legit! Even after Covid business is still there so that is a plus! Oh, and Please note other watch repair place will not touch high end watches, maybe due to liability purposes! read more

Nice little repair shop with a humble owner. I came in and needed two new bands. The dude didn't pitch any sales or anything, definitely wasn't pushy. Big plus for me. After giving him a description of what I was looking for, he laid out my options. I chose what I wanted and within a short few mins I was outta there. Short and sweet, and not that expensive. For what I wanted and needed 5/5 stars. read more

Express Watch Repair - Cool little set up this guy has - Watch Repair Near Me - Sacramento, California

The owner is a super nice man, very easy going, repaired my Tissot watch in less than half an hour. I will not think twice for going to him for all my watch needs, whether it"s a repair, service or just a battery. A real pleasure to deal with. read more

The owner is very friendly he put a battery in my diamond watch and had it done within 5 minutes and I'm bout to see him again to put the hook on two of my gold chain he's not high at all very fair read more

CASH ONLY. They replace Movado batteries here. About $20. Located inside a mall (to the side of the gym, across from the beauty salon). Very friendly owner/service. read more

Located inside Country Club Mall Express Watch Repair delivered fast and friendly service. I needed a watch band adjusted and it was completed in a few minutes. Cash only here so bring some along to pay for the service. EWR has a limited selection of watches for sale as well. read more

Express Watch Repair - Watch Repair Near Me - Sacramento, California

These hours are incorrect. Even the hours they have posted (which state open until 6pm) are incorrect. Every time I come to this place, they're closed. No sign other than their posted incorrect hours. It's obvious I need to find a different watch place. read more

I came here to get the batteries in my grandma-in-law's swaggy(sorry no pix) watch swapped out. Waited around 10 minutes for the gentleman doing the watchwork to finish up with another customer and when it was my turn, gave him the watch, got the battery swapped, and was on my way home in under 5 minutes. Super fast and friendly service, definitely coming back here for any other watch issues in the future and I recommend everybody do the same. read more

4 1/2 stars. Minus 1/2 star because the repair a bit longer than promised.... First, thanks Ida H for your great five star review for this business. Because of you, I am now a whole person again! ;) Let me explain. I purchased a schoolhouse wall clock about 25 years ago. It has hung in the same spot for that same length of time. So as you can imagine, after looking at that clock hanging on the wall to check the time a few times a day, I did the same several times while the clock was in for cleaning, oiling and repair. The clock pretty much worked fine..but it quit chiming on the half hour...and I missed that 'noise'! So when I read Ida's review I knew that I had found a clock repair shop that I could trust my 'friend' to. I got the clock back today...it just chimed 10 times for 10 pm. It is sooo good to have it home again...all cleaned and oiled, ready to do another 25 years of faithful duty! The only one minor 'issue' that I had was the time that my clock was at the shop. I took it in right around Christmas time...and I could see that the shop was busy. Scott said that he should have it finished by the end of January. Well...finally by the middle of March my clock is home again. Not a real big deal and I am sure that if i needed it sooner he would have made it a priority. But I didn't so he fixed it when he could. Do not let this stop you from taking your watch/clock to this shop. Scott is a great watchmaker. I am sure that he would bend over backwards to take care of you. read more

Express Watch Repair - Watch Repair Near Me - Sacramento, California

The technician/owner was very friendly and clearly knew what he was doing. His service charges are very reasonable and he has never tried to hard sell or upsell me anything unlike in a lot of fancier watch repair places. read more

He's so friendly and so nice. We take my husband's watches to him for adjustment and sizing . He is the only watch shop I will go to

I have an old wall clock that has been a part of my life since the 1970's. Large and heavy, made of mirror and glass with a swinging pendulum. Even though the modern design is timeless, keeping time had slowed down with age. A decorative border fell off in pieces leaving behind an ugly residue that I thought had damaged the mirror. My boyfriend and I had talked about eventually putting it out to pasture. But I found it hard to do this, so we just lived with it, always giving the wrong time. Well, thanks to my boyfriend, he surprised me by cleaning it up and renovating it's appearance. Then a few days later, we happened upon this watch & clock repair shop in the Country Club Plaza. After talking to the owner Scott An Doan, he assured us that he would be able to replace the clock mechanism and get it working again like new. I was very excited to hear this, so we hurried home to bring the clock in for repairs on that same day. He said it would take about a half an hour and quoted about $42.00. We shopped the mall for a while and stopped by his store a couple of times to check on his progress, but due to his popularity, he had to stop working on the clock to help other customers. We were not impatient and understood the constant distractions. I was actually impressed at how quick he was, to get the walk-in customers takened care of in a timely manner. He seems to really know his stuff and had all the parts and tools of the trade already in stock. He remained calm and friendly even when it seemed stressful. Finally, after about an hour, my clock was up and running. And we paid only $45.00. Well worth it for his expertise repair work and I got my old clock to live again! (Maybe to last for the second half of my life). read more

I've only heard of this super hero watch repair man through friends, thought he was a myth until yesterday, I got off my lazy butt and decided it's time for me too put life back into my watches. FYI: located in the Country Club Plaza mall, enter through the doors near hometown buffet and he's to your left. The owner is super friendly and knows his stuff, he's all about watches. Had me in and out in 15 minutes for two watches. He even cleaned the lint inside my lens that collected over the years. Can't say enough about the service and work. read more

Express Watch Repair - Finally after 2 years of collecting dusk they're alive. - Watch Repair Near Me - Sacramento, California

Friendly and excellent service. I just needed a simple watch sizing recently and he did a nice job. I've also had multiple batteries replaced here in various watches. Always quick...friendly ...and my watches are in excellent shape afterwards. read more

Exelent service. I had two watches fixed as I waited. Tan Huu Doan was very plesant and quick to fix both watches. I would go back and highly recomend. read more

I brought my Seiko in for cleaning and adjustment. It took about a week and I was assured all was fine. It then lost about 2 minutes an hour. I brought it back and he adjusted it and said it would be fine. Nope. I brought it back a total of 4 times, the last time leaving it for over a week, and it never worked right. Having lost confidence in his abilities, I took it to another shop. He opened it and told me it was still a bit dirty and it was totally dry-no oil whatsoever. I left it with him for a week and when i picked it up, it was keeping perfect time. When I told Express he just said "hm". No defense of his work or offer of a refund. He takes cash only and doesn't offer a receipt or much of a warranty on his work. An expensive lesson. Save your money and go elsewhere read more

So Cartier Service Center was charging me thousand dollars thats why I declined it. But Mr. Scott Doan from Express Watch Repair just charged me only 100$ and he was able to fix it for just 1 hour. He was so awesome and kind and friendly! I will recommend him to my other friends and family. Thank you Mr. Scott Doan!!! read more

I was looking for a watch repair/battery replacement shop and there definitely isn't many anymore. I came in and had three batteries replaced. He was incredibly fast and the price was really good. Just to note that he only accepts cash! read more

i stopped by to have my watch battery replaced. I did not ask the price. He installed the battery and then asked for $25 cash. I said that was way more than I have ever paid. He offered to remove the battery. By this time I didn't want to get in my car and go elsewhere. I believed he ripped me off because I didn't ask the price first. The standard price even at jewelry stored is $10 to $15. Be forewarned. read more

Three years ago I received a 25-year recognition watch for my service to the State of California, and wouldn't you know it the crystal cracked, and eventually shattered. My husband suggested we replace the crystal, and I searched YELP for a reputable repair shop-after all, my public service stint isn't up yet, and there are no more giveaways after the 25 year mark. The crystal was replaced in a mere 30 minutes, and I elected to have the battery replaced, too. The customer service at this shop is outstanding! The little watch repair shop is one of the few remaining businesses in Country Club Plaza, so we passed the time in Off-Broadway Shoes until the repair was completed. Since this business is located within the mall there is ample parking. If you have a precious timepiece that requires repair I definitely recommend this business! read more

Express Watch Repair - New Crystal and Fresh Battery in only 30 minutes! - Watch Repair Near Me - Sacramento, California

Been coming here for years. The owner tells me he has been at this location since 1997. Country Club Mall has been going through a lot of changes, but his business survived. Quick and reasonable with a smile! read more

Express Watch Repair - Had them both sized at EXPRESS WATCH REPAIR - Watch Repair Near Me - Sacramento, California

Cash only, so I had to come back the next day; hence, the docking of a star. Otherwise, service was great. I had one watch resized and two batteries changed, all for $22. The guy finished all three jobs in less than 5 minutes. Update: Docked two more stars because the battery died in less than 2 weeks. Literally a waste of time. read more

This is my 2nd visit since last year to replace my watch batteries and it was the same person who took care of my 3 watches. Very friendly and service is quick. Will return again read more

I've been going to this guy for a few years. His quality of work was never manificent but I figured since he was only changing out my watch batteries I'd tolerate the work. The batteries he'd install only lasted a few months at best. In the past He'd ask for a receipt because I wanted him to replace the battery at no charge. I didn't have the receipt but he said he'd replace the battery. He remembered me. We didn't fuss with each other and he was somewhat pleasant. Well, two of my other watches had the same issue after a month. Dead batteries. I didn't go in right away because life and kids kept me away. I went in after about 3 months but the ink disappeared from the receipt. Completely gone. He said I had to pay. I told him he said the batteries should last more than a year when I originally paid. I showed him the receipt and pointed out the disappearing ink. He changed our the batteries but complained the entire time. Today, after a few months the batteries died AGAIN and I didn't have the receipt. I told him the ink disappeared and I didn't hold onto the BLANK piece of paper. He said he wasn't replacing the batteries because I could be just anyone wanting a free battery. He was RUDE, DISRESPECTFUL and it's fair to say I'll never be going back there. read more

Do not trust him. We brought my Gucci watch in for a battery replacement. He has worked on this watch in the past without incident. He proceeded to put the watch back together without standing up the stones properly in the face of this beautiful watch. Unfortunately my husband did not notice this until he brought it home and handed it to me. I called Express to bring it back and he claimed he never worked on a Gucci watch and hung up on me. I will never trust this watch repair again; not even to replace a battery. I will take it to a reputable watch repair to have this corrected. Do not trust him. read more