I've always had good service here. only setback is that the parking has changed to a paid parking.read more

I'd give zero stars if i could, where to begin…read more.. 1. There's no direct line, so you have to call the 1-800 number and wait on hold for 10-15 minutes just to be redirected to the "lab/clinic" you need. 2. I called 10 times, waiting on hold 10-15 minutes each time just to get a voice mail that says "if you cancelling an appointment, leave your name and appointment time, no voicemail messages will be responded to". So i can't leave a message and get a call back??? who does crap like this. So then i have to hangup and try again later. 3. So after 10 failed call attempts i end up just driving the 20 minutes to the lab, to be told that i can't make an appointment in person i have to call the phone number to make it. So i explain to the lady that i'm only here because nobody answers the phone. So she dials the number for me, and i get the same voicemail again. She also said that the lab is moving to Toronto so they might not be taking new appointments. How disorganized is this place?? She said i'd have to wait a few minutes until she has time to go to the back and talk to the actual lab people who answer that phone (the people at the front apparently don't do that). Ten minutes later she gets through and i'm able to make my appointment for anytime i want it (apparently they aren't really that busy) 4. So i went back for my appointment and luckily i asked for the code to get the results online, because apparently they don't print off the code unless you ask. (really?) 5. Now i'm trying to get my results online, but I have to create an account (i can't just enter the unique code they gave me) so i created my account but i can't confirm my registration because they haven't mailed me the confirmation link yet (it's been 5+ hours) 6. So i emailed customer service and they responded the next day and said they have no record that i created an account (that's not reassuring). So i creates it again and this time it worked and i could get my results. This process was an exercise in frustration. I'll be looking for a more customer friendly lab in the future.

This long rectangular building holds several medical-related businesses. The main ones are…read moreMed-Health Laboratory,  Skin-Disorders Clinic, medical doctors  a pharmacy, and GNMI Greater Niagara Medical Imaging. The building is well-lit with some benches in the main hallway in case of overflow waiting. There is a large private parking lot. There is free WiFi (from GMNI). The building is wheelchair accessible. There are washrooms in each business. There is free parking in the private parking lot. Review 2023-324

From the owner: Family & Walk-In Clinic — Caring for You and Your Family…read more Your health matters to us. We provide accessible, compassionate, and patient-focused healthcare for individuals and families of all ages. Whether you need care for a new concern, ongoing health needs, routine checkups, or general medical advice, our team is here to support you. - Family healthcare - Walk-in appointments - Convenient and accessible care - Care for patients of all ages - Friendly and professional healthcare team No appointment? No problem! Walk-ins are welcome. Visit our clinic and let us be a trusted part of your family’s healthcare journey. We look forward to caring for you and your loved ones.

Everything from health care to rehab. Cleanliness, food…read more PT, Joe very helpfull informative and worked well with myself. Nurse care team 1st floor always available to assist

Amazing. Helped through multi-faceted outpatient treatment. Everyone helpful and friendly. Care…read morefor patients as individuals and actively try to improve patient health and wellbeing. Strongly recommend.

This is a multi-storey building containing several doctors, several labs, and a pharmacy…read more There is plenty of paid parking. You must use a smart phone to pay for parking. You don't have to download an app to pay, but you have the option of downloading an app. I really wonder about seniors who are going to a doctor or to the medical lab and don't have a smart phone. If you are picking up a prescription from the pharmacy, you don't have to pay for parking. There is no free WiFi. The building is wheelchair accessible. There is paid parking in the private parking lot. Review 2023-098

Our family doctor retired so now our new family physician is at the Niagara Health Centre. I have…read morequestions about the parking system. Can someone explain to me how it works and where does that 4,00$ we need to pay everytime go to? And you don't pay if you get a prescription??? What's that supposed to mean? I am really confused about the system they have in place. Can someone help me out!!!!