There is a time when you need the medical staff around you to be competent. This medical facility…read moreis not the place if that is what your looking for. They do not have the air of professionalism. Staff seems to think you are bothering them by needing medical attention. As I sit in the outpatient radiological services I am reminded how ill managed this hospital is. I "pre-register" over the phone and they have no clue who I am or what I am doing here. This is not what you want when you dealing with medical issues.

Went into the ER with suicide attempt. the one RN who is a compete bitch i cant remember her name…read morebut she is older, with shorter blonde hair, she usually wears pink scrubs and works evening/night shift. she is so horrible. First didnt know how to take blood, stuck me 6 times. the last time she hit a nerve that sent a shocking shooting pain literally up and down my whole arm top to bottom. to this day i have nerve damage from this!! I can no longer get blood taken from that area. She is also really nasty, has the worst attitude very rude, uncompassionate and doesnt care about her job. she made me feel like complete shit as a person and made my mental health symptoms worse then when i came in ! GET A NEW JOB, YALL NEED TO FIRE AND HIRE NEW NURSES WHO ARE KIND AND WANNA HELP PEOPLE! DISGUSTED AT THIS PLACE EVERYTIME.

does not answer the phone when a client is attempting to reach out. I found that the front staff is…read moreunfamiliar with the process of completing a 2015 form related to medical transportation, which led to some confusion. It's important that staff members are adequately trained to handle these forms to ensure smooth client interactions and processing.

Helpful, thoughtful and professional. Great office. I highly recommend. Went above and beyond to…read morehelp me.

The only complaint I have is the long wait time to see Dr. Somayaji. At least they play what I…read moreconsider good music while you're waiting. I know ahead of time it's going to take a while so I plan accordingly so it doesn't bother me anymore. Other than that I have to say he is worth the wait. Dr. Somayagi does take his time to make sure you understand everything and he'll answer all your questions (hence the wait time). His staff is friendly and helpful. His office is neat and clean. He is personable, educated and very good at what he does. I would highly recommend him. I went through the easiest, best surgery with him recently....it was a breeze. He gave me the right choice of treatment and I'm so happy with the results. I had a bad experience with a different Dr. for the same surgery a few years ago so I know what I'm talking about. It was so much better with Dr. Somayaji.

Dr. Kenyon Savard, DO is a very compassionate and understanding doctor. She takes the time to…read morediscuss, listen, and suggest options to meet the needs and wishes of the patient. I have been with Dr. Kenyon Savard for nearly three years now and would highly recommend her. The patient portal system is a wonderful tool and the office staff is very helpful and accommodating.

0 stars! RUN far away from this office. I flew across country to assist my elderly Aunt with…read moredementia for a "new patient" appointment with Dr. Guiseppina Kenyon Savard. I waited at least 6 months to get this appointment and Tina, Receptionist, was well aware of the circumstances. On the morning of the appointment, only 2 hours before our slotted time, Tina called to cancel and stated the Dr. "has to leave early for an emergency". Now, I wasn't happy but realize emergencies happen and asked to be seen by someone else in the office OR get in earlier before the Dr. left ... really anything to accommodate the Dr. note: I was changing Doctor's so my Aunt could be closer as she does not do well travelling any distance. Her prescriptions were expiring and it is critical that we were seen by a Dr to renew the scrips. Tina stated there was nothing they could do and I could not get in at all that day. I reiterated that I was flying back across country the next morning and could not come later that week. At this point, Tina became rude and essentially stated "there's nothing we can do for you and I'm ending this conversation". I am still in disbelief I was treated this way and this office jeopardizing the medical care of an elderly woman. This is absolutely unacceptable and egregious. I would stay far, far away as I would question the level of care and responsibility for any provider that would think this is acceptable. I am reporting to the Better Business Bureau.

Astonishingly rude reception. They are curt and unprofessional. Hard to believe this practice has…read moreso many miserable people working in forward facing roles. It might be a good idea to provide "refresher" training on interpersonal skills and customer service to their administrative team. Otherwise, they should probably consider hiring people who actually like their jobs.

you have to get there at 8:30 and line up until he opens at 9 then wait for a time to come back…read morethey tell you maybe a hour maybe two hours go back after two hours not ready go home and we will call you worst place ever and they refuse to answer the phone looking for a new doctor this is in Fort Erie

He did a wonderful job on my fiance when he fell and open his face and he found a blood clot and…read moresent him right to Buffalo I think God that that doctor was there to see him cuz Niagara Falls Memorial Medical Center doctors ain't no good but this one is thank God for you Marjorie tatroe

Wonderful, attentive, professional and easy to speak to. I had a cust removed from my head, in the…read moreoffice. She was so patient and gentle that I barely even felt the needle. They cleaned me up so well that you couldn't even tell I had a procedure that required stitches. Highly recommend!!!

Dr Ramsdell is a wonderful dermatologist that really listens to your concerns and goes the extra…read moremile to help you out! Love her!

Over the last 15 years, I have had the privilege to have Dr. Carter as part of my health team, and…read moreit's been extremely healing and helpful. I have had consistent health issues from staph infections and shingles, to problems with my nervous and lymphatic system, anemia and chronic allergies at a young age. Some of these conditions have been harder to treat, owing to the lack of a well-known root cause and/or diagnosis; this has been extremely frustrating, not only because of the pain and illness, but because of the lack of empathy, care and love I have experienced in the traditional medical system. Dr. Carter has been the one doctor that has really listened to me in a very healing way. He has validated my concerns and has not not rushed to diagnose something just to check a box. Instead of making assumptions, he has patiently walked with me through this journey to health with a lot of loving care, empowering me in every step of the way to take control of my health. I have had experiences with many doctors that simply don't show care or empathy; with Dr. Carter, I have felt that he cares for me as a patient in a holistic way, and this in itself has been incredibly healing for me. Not only that, but his evaluations and recommendations have been the most effective throughout my healing journey, as a result of his holistic, personal, and balanced approach. As an anthropologist, I have studied the traditional and fundamental role of healthcare providers over time and in a variety of cultures: a trusted person who cares for the total wellbeing of their patient. Dr. Carter truly embodies this model of care. It is a real privilege to be under the care of Dr. Carter, and I highly recommend him.

From the owner: Pana Health is an integrative medicine and naturopathy telehealth practice in East Aurora, New…read moreYork, and Harrisonburg, Virginia. They offer a holistic approach to health, treating the whole patient, not just symptoms and diseases. Jeffrey Carter, MD, is a specialist in integrative medicine and holistic medicine and a general surgeon who founded Pana Health. Combining integrative medicine with naturopathy, Dr. Carter uses traditional medical science and complementary therapies to heal the body and promote good health. He manages general health and treats conditions including hormone imbalance, leaky gut, food sensitivities, and heavy metal toxicity. Pana Health personalizes treatment plans, meeting patients where they are and providing the tools and support they need on their wellness journey. Patients can get prescription medication when needed, but the integrative medicine practice offers other choices like homeopathic remedies, nutritional supplements, botanicals, and pharmacy-compounded peptide therapies. Better health and wellness requires active participation. At Pana Health, Dr. Carters offers integrative health coaching and integrative wellness coaching services, teaching patients the five pillars of health -- sleep, nutrition, movement, connection, structure, and optimization -- giving them the skills to take control of their well-being. Call Pana Health today or use the online booking tool to schedule a telehealth appointment.