We used Escex because of a friend who worked there at the time. We needed to replace our roof due…read moreto weather damage, so we thought we'd go all in and replace the siding as well because Escex assured us they did both. In all we spent more than $38,000. From the beginning of the project things went sideways. Our siding salesman promised hardiplank, installed a lesser product that wasn't even the same style. The salesman was fired, but we didn't get what we thought we were paying for. As for the roof, after it was installed, we had a leak that caused some water damage in bedroom, but it was fixed. Fast forward 4 years (we had roof/siding installed in May, 2021), we woke up a few weeks ago after a rainstorm to find water damage in the master bathroom, master bedroom and on the main floor in the kitchen. I called and asked Escex to come look for the leak. Mark Chapin, the roofing manager came out and told us that there was a 'dead spot' on the roof and that he would repair it but it wasn't covered under warranty. He would do the work himself for slightly under $600. I was skeptical, so therefore got another estimate from a well known roofer, who pointed out where they believed the leak came from and why. Below are current day pictures-4 years later. I asked about the quality of work, and the relationship to the leaks., sent emails and left voicemails for Escex Owner ADAM HUMPHREYS-he didn't return any of them. Mark told me he was limited in what he could do because the warranty expired? I wonder if this is the 'quality' Escex is so proud of and if they stand behind this type of workmanship and poor customer service?

If I could give this company a negative 10 I would worst company because of the new hire they have…read morea women called Carrie worst coustomer service a few weeks a go two very nice guys come to my home to see a problem with my roof his name is Michael very professional and knowledgeable he informed me that the problem was due to poor installation. Know she wants me to pay for a mistake her crew made as long as she is at this company it well go down and I'm a friend of the owner he made a big mistake by hiring this person she is very irogant and just all around a bad coustomer service person she chose the wrong business to be in not being a people person

Regal roofing is incredible. Andrew and Justin are very courteous and professional every step of…read morethe process, from damage assessment, communication with home insurance, roof replacement operation, and post-project visit. Andrew always makes sure that I am informed of the status of the claim, the next step of project, and all the details on the contract. He is the top notch contractor that I have ever worked with. I am also very satisfied with the quality of their work. The picture speaks for itself. I can't be happier to work with regal roofing and highly recommend to anyone thinking about a roofing project.

Samuel was very helpful and friendly in assisting us with replacing our roof after a hail storm…read more They were clear in their communication and finished the job efficiently. They also came back out to fix a few shingles that hadn't settled quite right. Would recommend!

Red Hawk seems to be a good roofing company, however, I am currently having issues with settling my…read moreagreed upon contracted price. I am helping my mother get her roof replaced, and the insurance gave her more than Red Hawk expected. They did not want to apply that price to the agreed amount and threating me with a lien on her house. My mother is 75 years old, on a fixed income, and that is why I signed off on her to get a roof replace. I have asked several time for an invoice for the agreed amount minus what the insurance paid. I am recieving another amount after the job is done, which I the sole signature on the contract did not sign off on. I do not like to be threaten to take my mother's house or to be taken to court for a job I am willing to honor based on the contract in hand. Beware of the finish product if they believe they deserve more than the agreed upon contract!

The Redhawk team is very professional with timely communication. I'm very satisfied with their work…read moreon my home. Will use them again for any future needs I may have.

They were on time and very professional. They completed the work in a timely manner and cleaned up…read moreafter the work was completed. Their pricing was comparable to other Roofing companies. We are completely satisfied and we would and will recommend them to our family and friends! "Great Company"!!!

Wonderful company to work with. Very professional and…read moreknowledgeable. A great experience with no issues whatsoever. Highly recommend this company.

From start to finish, these folks did a great job on our roof. Safety is a top priority…read more Craftsmanship is next. We have a large, steep roof and they were done in a day. Highly recommended.

I had tree limbs fall on my roof from the storm. After…read moreendless searching I found Thor. I am so thankful that I did. They are extremely friendly , did an amazing job and they even upload in real time the repairs or replacements that they are doing to your roof so you can see what is exactly it is that they are doing. Extremely affordable, I highly recommend Thor for your roofing needs.

I had a great experience with THOR Roofing! The crew was professional, efficient, and easy to work…read morewith. The quality of their workmanship really shows, and they paid attention to every detail. On top of that, their pricing was very reasonable for the level of service and results. If you're looking for a roofing company you can trust, THOR Roofing is the way to go.

I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

I called and spoke to John to schedule an installation of a ceiling system that I had purchased…read more This is how everything went - "We will be out there Wednesday to install the ceiling. We can install the lights and the HVAC with it for $20/light and $15/vent" John I hear nothing back that day. I ask the person in the house if the job is done and see that the wire were only hung up. I get back in touch with John and ask what is going on. He informed me that they had some difficulties with the product that I had provided and that he and Tim got into an argument over it. John also informed me that we had a deal and they will get the job done. A week goes by and I don't hear anything back about the job. I get a call today from John stating that the job is done and is looking for payment. I ask him if he could provide me images of the completed job so that I can verify that it was done. The ceiling was hung up. Thank you Tim. The lights and vents were not done as John stated, "we would need a licensed electrician and HVAC professional to do that part." Why wasn't I informed of this before we even started? I have an incomplete job now. This is where I hear the many excuses, guilt trip and long story of how everything went wrong. To top this all of, John admits to threatening the workers, which I believe to be Tim and crew that if they don't finish this job they will not be put on another job. He also mentions that he and whoever was doing the job got into a verbal argument and he did not hear back from them. What should have happened is pre-inspecting the materials job and other conditions before giving a quote and potentially changing materials beforehand. If I knew I wasn't going to get all of this done at once, I wouldn't have even started the job. I give one star back because at least they did something and they gave me $100 back for the unprofessional mess that management stirred up.

I really wanted a drywall ceiling in my basement, but I have low hanging pipes and ducts. John was…read morea life saver. I had no idea it was possible to build a suspended drywall ceiling. I saved money and it looks great