Quality - value - professional - on time - communicates - care of property…read more They came highly recommended and I have used them about 6+ years

This is the second time I have had Rosie's past control come out in a pinch! They are always so…read morerespectful and always ensure the job is done and it is done correctly. We are happy with the services we have been provided thus far!

Kevin followed up and exceeded original expectations. He and I crawled around attic and discussed…read moresome of the dynamics potentially involved with critters accessing spaces. He enhanced the treatment measures and even provided tools for further improvement. I am impressed.

My parents own a very large Victorian home that was built in the early 1900's so it has a lot of…read morenooks and crannies for pests to enter the dwelling. My parents were looking for a reliable pest control company where friends suggested Smith's and they're So Glad they did! This job was By Far no easy task, but Smith's pest control was extremely thorough, professional, cost efficient, effective and the best part was just how friendly the staff were to my dear elderly parents. I am So Very Pleased With The Outcome of the situation and I HIGHLY Recommend this business for ridding your pests for good.

We own a class C property over there and we called them for pest service for the tenant. They went…read moreand serviced the property and saw an opportunity to take advantage of an out of state landlord. There are some areas if the house that need to be sealed and told me the house had rats. Mind you, the tenant had not expressed that at all. The manager went out himself after the service tech had been there. So it was the manager that gave me a quote if $3900 to seal everything up. EXCUSE ME?! Called a guy that came highly recommended and he quoted me $350 to seal up the areas where critters could potentially get in. Dishonest for sure and would NOT recommend this company.

ALERT BE WARE consumers do not understand that Orkin does not provide any type of release form when…read moreselling a home. Homeowners are at their own risk even if you've been with them for 30 years. Advice; go to a local competitor who will sign a form.

Back in October 2024, I signed up for services with Terminix and was offered financing through…read moretheir partner, SMAC. I was promised an 8% interest rate on the loan due to my excellent credit. Since then, I've been charged 11.75%, and despite months of calling both Terminix and SMAC, the issue still hasn't been fixed. About two months ago, a Terminix representative even came to my home with new loan documents and promised to correct the rate within a week. That never happened. I've continued calling weekly and spoken to multiple people at Terminix--every time I'm told it will be resolved, and it never is. I also haven't received any updated loan documents or confirmation via email as promised. This level of unprofessionalism is unacceptable. I've been patient and given them more than enough time to do the right thing. Based on this experience, I will never use Terminix again and would not recommend them to anyone

Very poor service, company disappears for weeks at a time, no communication. Hired to trap skunks…read moreand have not caught any.

Excellent service and good work for the price. I will definitely use Critter Control again!read more

I am very pleased with Critter Control. My daughter had squirrels in her attic. We had tried…read moreputting a baited cage in the attic for several weeks, and no results. We only heard the squirrels once, and it was in the wall. I had Cook's Pest Control come and advise us and he told us the feces he found indicated it was a chipmunk, and that we should continue using the cage since they did not have a service to rid us of varmints. I contacted Critter Control. Within 15 minutes they knew it was squirrels, and they found where they were getting into the house. He also told us they were only coming in at night and staying over the screen porch; that's why no one heard them. We tried the cage for a few days, and had no results. I told him I wanted them gone without delay, so he installed something to kill them as they were exiting. Within six days, we had caught six squirrels. He repaired the gaps that a recent contractor had left between the roof and the trim, and we have had no further problems. At my house I had a problem with roof rats in my attic. I had had Cook's look to see how they were getting in, but he had no luck. Critter Control found the multiple entry points in about 30 minutes. I have a complicated roof line, and the sneaky rats had chewed through the shingles in two places where the roofline was hidden. He had to climb on the roof to find the holes. He did so, repaired the holes in a few hours (I had some spare shingles), and I have no other problems. When I had my trim painted recently, the painter pointed out a gap between the roof and the trim that might invite a nasty creature. I called Critter Control and he repaired it without cost.