Great customer service! The team was friendly, professional, and made the whole rental process easy. Everything was clean, on time, and exactly as promised. I would definitely recommend them for any party or event! read more

We rented a 70ft obstacle course and was a show stop stunner . Amazing! The team communication was thorough and very prompt. The pricing and value matched. Their team was on time and very professional. The kids absolutely loved the jumper. read more

Extra Fun Jumpers - Bounce House Rentals Near Me - Sun Valley, California

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I don't usually post reviews but this time I feel that I have to share. If you looking for a reliable and responsible company to work with your next event, Extra fun jumpers is the one! I call the company ONLY 2 days before my event and they were amazing and provide everything that I needed. (Heaters, tables cocktails tables and slide) The staff is super professional , quality equipment, came on time and helped me to put everything together to my satisfaction with no problems. I'm working with this company for many years and never had a problem. read more

We rented a deluxe 13' x 13' pink bouncer for my daughter's 9th birthday. The guys showed up right on time and had it set up and inflated in minutes. They did end up coming 2 hours late for pick up, but that just meant my daughter got some alone time in the bouncer after her friends left. Because it has loops along the top, we were able to attach a balloon arch to it to make it a little more fancy. It looked so gorgeous. I would definitely rent from these guys again. read more

Extra Fun Jumpers - Deluxe 13 x 13 Bubble Gum Bouncer - Bounce House Rentals Near Me - Sun Valley, California

Thank you Extra Fun Jumpers! Our party was a huge hit! Everyone loved the pumpkin bounce house! The service was exceptional! Our delivery was on time, our drop off and set up was easy, and customer service was wonderful! Thank you all! read more

Extra Fun Jumpers - Pumpkin bounce house, kids tables and chairs and adult tables and chairs. - Bounce House Rentals Near Me - Sun Valley, California

Everything went well and smooth, fast and easy payment method as well as great customer service , highly satisfied with the service they provide read more

It's really sad for me to write this review because we have been using them for quite a few years. Our most recent experience with them was just horrible. Bit of context. I work for a school. The event was from 4-8 they knew that we could not set up anything until 3 when it was close to school ends. They show up at 1 when students are at lunch. There was no way we could have set up. They were able to wait until students were excused from lunch back into the classrooms. The setup was not the best, but the workers tried. Then when finalizing the payment, the manager said oh since you're paying by card, we are going to void the discount. What!!!!!! That was not even mentioned at all!!!! How the hell would you do that to people you have been working with for years!!!! It was not even in writing in the invoice. Eventually, I argued and kept the discount but I'm not here to argue. I have enough stress as it is to try and help set up the event. I don't want to be in a shouting match with the manager of EXTRA FUN JUMPERS in front of colleagues and students. They also charge $20 a ball if you miss one so they get anal if you lose their balls (no pun intended.) We had to look for their missing balls. Last year we gave them the same number of balls and said two of them were not the right size and I said we would deliver your balls if we found them. Overall, we will not do business with them again, even though we have been using them since 2018. The games were clean and organized and the workers really helped with the setup, but dealing with the drama and their balls was just not worth it. read more

Will never use again. Bad customer service with the exception of two men who picked up the jumper. The two men that dropped off were in a hurry that caused me to feel like a burden or if they were doing me a favor when I'm paying $400 for a bounce house with a slide. I was kind and ignored the fact that they couldn't wait to be done with this set up. When setting up they asked me for tape to tape the corners of the banner which looked so tacky but I also let it go and provided the tape ( my kids watching super excited the jumper has arrived I just went with it). Then, once they are ready to turn it on, The blower did not work and the man was rude an again given the hurry they are in, almost demanded, I open a window to allow him to plug from the inside of my house and I had to adamantly ask him to give me a minute while I checked why the outdoor plug wasn't working ultimately I found it wasn't the wall plug but instead their blower. They got another blower from the truck and the bounce house wouldn't inflate all the way on it's own so the older man went inside the bounce house and pushed out the bounce house while the other man pulled from outside. I thought this was going to be a one time thing and we'd be good to go but was very wrong and in retrospect two strong men having to "help" the jumper should have been a red flag. Once the kids began to jump the bounce house would sink from that area. You can imagine my embarrassment frustration and concerned for the kids safety. I called their office left a voicemail the night of and understandably they were closed that late on a Saturday. We had a parent volunteer to stay inside pushing the jumper each time it would essentially deflate from there. Monday I emailed management and sent videos and the response was very blunt which made me feel mad more than anything as I was expecting compassion and understanding. I expected them to say sorry we can't believe it let us make it right etc and all that sentiment was missing and to me that's huge. I truly hesitated to initiate letting them know about the problem because these situations taint the experience and at this point the party is over and it is what it is, but I also felt this was pretty extreme and was hoping the company would be shocked and tell me this is completely one time thing and never happens etc instead they responded to my email accusing us of having something over the blower which is completely false given the issue happened when their men set up, when their men picked up because I made it a point to show them and we obviously checked the night of. I suppose it's the lack of accountability on their end that drove me to this review and that ended the hope I had that this was a one time rare thing. They refunded $80 of the $405 bill which felt inadequate especially given their insensitive response. I attached photos of set up, during, and at pick up. I will never use them again and urge you to save yourself from this experience. I would rather have a simple working jumper with great customer service than have to deal with this kind of thing. Thank you for the $80 refund but please work hard on your customer service experience from The drop off crew to the management that issued a 20% refund and felt that was sufficient. More importantly, provide proper training and equipment for bounce houses to work as they should. read more

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Great and quick customer service. They delivered my jumper on time, very clean and quick setup. The kids loved it. They have many options to choose from. Must I say I had several vendors for my toddlers birthday and everything is pricey nowadays, but the jumper was definitely worth every penny compared to all other soft plays. Will definitely be working with them in the future. Thank you! read more

Had a very great experience with this company this weekend. We decided to throw a last minute birthday party at our house for our little one when we found out the weather was going to be beautiful in February. We had only one week to put it all together so we were scrambling to make it all work out. We found this company on Google and loved the variety of jumpers and other fun activities and rentals they had. We decided to go for one of their large jumpers with a slide. It was all very easy to do. I called the number. Angel picked up right away on a Sunday morning. He was more than accommodating and patient with all the questions and quotes I would ask from him. After discussing with my wife we decided to pull the trigger. We put a deposit online. The communication has been excellent all week long. They even dropped it off a day early for us free of charge (due to a last minute time conflict) and my little one and I had a private mini bounce session the day before her party! Pick up was great. Price was fair. Planning on using again for all future birthday parties :) read more

I have to say that I would be nervous to rent from this company. They are setting up bouncy houses for our next door neighbors, and have been for weeks. We had actually been thinking about renting from them, but no way I would do that now. They literally have 240 volt power cables laying on the top of the bounce house. My husband went over to say something as they originally had set it up even worse, with the power cable laying across the entire top of the house. They sort of moved it, but it is still grazing the front of the power cables. This is a bouncy house that has water in it. This is going to be incredibly dangerous for the kids in it. The on-site guys really didn't care at all, and when we called the company to express concerns, the person working at the main office didn't seem very worried either. Totally irresponsible, mixing 240 volt cables with a water slide. Be very careful if you are looking at this place. read more

Extra Fun Jumpers - 240 volt power cables..... pretty sure it shouldn't be set up like that. - Bounce House Rentals Near Me - Sun Valley, California

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I worked with Extra Fun Jumpers to order inflatable games for my childrens' school event. They were easy to work with, communicated regularly with what we'd need to provide. It made the experience so simple. The driver who delivered/picked up was on time and friendly. The items we ordered were in good condition and no complaints. It was a great experience and we will rent from them again! Thank you! read more

We just used Extra Fun Jumpers for our school festival. They were on time for setup. The workers were super professional and knowledgable about set up since we had 8 jumpers to coordinate with spacing. They were great about checking each jumper before the start of the festival. Highly recommend. read more

We used this company to rent a bouncy house, tables, chairs + linens for a kids' party at our home. They accommodated a date change with ease (2 days in advance.) They communicated clearly and effectively about delivery + pickup via text message. Equipment was exactly as described and pictured. Driver who managed the actual equipment transactions was friendly. Zero complaints! I also found their policies, web descriptions, etc. very clear and easy to understand. It made selecting and arranging an appropriate rental simple and stress-free. I was nervous because booking online almost seemed "too easy," but it really was that simple! We would for sure use them again for rentals! read more

Extra Fun Jumpers - 5-in-1 Combo #281 - Bounce House Rentals Near Me - Sun Valley, California

They were really great - total problem solvers. I did not measure my space correctly for the height (be sure to measure!) and Joe (my technician) was a total problem solver and looked all over to see where else the Jumper could work. He kept my 3 year old calm after I told him we couldn't have the bouncer at his bday party :( Joe and his boss made it happen! Thank you guys. Will def. use you again. read more

This company is awesome to work with! Was flexible with an unexpected change of plans and event date change. Made our going away party a spectacularly fun event with the Water dunking tank we rented. They were on time and professional with delivery, set up and pick up. My Refferal came from https://www.asoireetoremember.com/. And it was truly a Soirée to Remember! She normally does elegant wedding events, but this water dunking tank was great for managing marital disputes after years of marriage! read more

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Rented the Mickey Club House water slide jumper for my daughters bday. Great timely service, fair pricing, and helpful/nice staff. Came earlier than expected and pick up was later than expected which allowed the kids to have extra fun. Good team over here, would recommend. read more

I had one of the most horrible experiences with this vendor. My friend used them and I thought it was a good idea to also use them since our party was at the same location. On the day of my kids birthday they sent one person to bring the bounce house, (it was supposed to be 2 people) there were a few stairs I had no idea that this was going to be an issue. Had I had known I would have told them. He REFUSED to deliver it because I didn't tell them about the stairs and accused me of being g a liar. Asking me how it's possible there is no elevator. The guy on the phone was the biggest JERK I've ever encountered. I tried to explain to him that my friend just had a party there three weeks ago and they delivered a bounce house with no problem, and apologized. Told him I would have a few other people help his employee bring down the bounce house but he refused and was set on not helping me. He was so nasty and rude. I could not believe he would speak to a customer like that. I was in tears at that point and called a different company who was incredibly and delivered me a bounce house with in an hour with no problem. THESE PEOPLE ARE THE WORSE VENDOR. read more

Broke a 3 years old girl heart! We booked them for a birthday party and they didn't deliver! The party was ruined since the jumper was the main activity. The little girl was crying for hours! Don't us read more

Great Experience! The bouncer was strong secure and good quality. The guys setting up/taking down the bouncer were professional and courteous. I would highly recommend renting from Extra Fun Jumpers. They made my son's birthday party a Big Hit. Thank you! read more

I am so impressed by this company! It was scheduled to rain on my kiddos bday so they offered a refund but we ended up just picking a new day, they gave us extra hours to be accommodating and everything was clean and the guy who set it up was on time and so so nice. Wearing a mask and very fast! I'll be using these guys for every event moving forward! Thanks Ivan!! read more

Extra Fun Jumpers - Bounce House Rentals Near Me - Sun Valley, California

I booked this company for our carnival/fair themed wedding and they didn't disappoint! I was so happy and thankful for them for making our dream wedding come true! All of our guests had so much fun! The Velcro wall was super fun, the sumo wrestling left us laughing for hours, and the bull ride made everyone's competitive side come out! I can't Thank you guys enough! Everything was perfect! read more

Extra Fun Jumpers - Jumpers! - Bounce House Rentals Near Me - Sun Valley, California

Our go to for bounce house rentals. We've used them 3-4 times over the past two years for birthdays. This time we rented it during quarantine so that the kids can have a fun day. The person who set it up wore gloves and a mask and was so professional and nice. He sprayed the unit down with sanitizer in front of us and gave us instructions on letting it dry before use. We felt totally comfortable and the kids are now loving bouncing and getting their energy out. Thank you! read more

Extra Fun Jumpers - Unicorn bouncer - Bounce House Rentals Near Me - Sun Valley, California

We rented a water slide for my sons birthday and we couldn't be more happier. Not only did the hard working gentlemen deliver the slide but they delivered it early in the morning giving us half a day for free. Not only was my son happy but the guests were happy as well. Came early , set up perfectly, and picked up on time. Thank you guys we will definitely you again for our future gatherings . read more

Make sure you get double quotes!! And save all your emails!!! They quote whatever, whenever they want. Increased prices on each item I was already previously quoted and told me to "go find a better price somewhere else". GLADLY SHADY SHADY SHADY MOVING IN A BUSINESS read more

Extra Fun Jumpers - Far column is initial quote. SHADYYYYYYY - Bounce House Rentals Near Me - Sun Valley, California

Your website is a hot mess. None of the links work. Can't find contact info anywhere. It's after hours so I can't call yet after a 15 minutes cannot find email to contact anywhere. This equals a loss of a sale :/ sorry but true Edit: the event was for a California event hence the searching in LA read more

My go to for jumpers . They have a great selection ! The guys who set up the jumpers are fast and professional. I've been using the jumpers for 9 years now. read more

Extra Fun Jumpers - Bounce House Rentals Near Me - Sun Valley, California

This response is totally on customer service. There were issues with my district off with renting carnival inflatables and Ivan was so helpful and understanding. I had to cancel my event due to the abundance of red tape I had to go through for a high school senior picnic. Excellent customer service. read more

Used them again for a neighborhood event and they came through! I rented two bouncy houses, medium generator, hot dog warmer and attendant. Attendant was great (supervised the kids making sure they weren't jumping on the part outside they're not supposed to be on etc) and ended up saving the day...we rented another generator from a party supply company for a bouncy house style game (brought by a major sports team) and it didn't work. Well Extra Fun Jumpers attendant helped rig up the other unit even though it wasn't theirs to their generator and we were ok. I call this going the extra mile. We rented the fire house and carousel bouncy houses (one for 6 years old kids and under and one for 7 and over) and they were awesome. Clean, new, fresh. Thank you AGAIN guys and see you next year! read more

Extra Fun Jumpers - the kids loved this and the slide too on the side.watch out, they will try to climb the outer front part and top of slide on side, big no no - Bounce House Rentals Near Me - Sun Valley, California

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I've been using Extra Fun Jumpers 4 years in a row now! My daughter is obsessed with jumpers and we always need one at her birthday parties. The online booking system is easy and convenient. The men during set up are always professional. 4 stars only because they tend to arrive a little later than promised. But they have a customer for life with me! read more

Extra Fun Jumpers - Smallest bouncer available and still pretty big! - Bounce House Rentals Near Me - Sun Valley, California

This is my second time renting with this company I planned this big event for my niece birthday and last minute we had to change location because of the poor weather conditions they was able to come through and add last minutes accommodation the day before to make this event happen the staff was very friendly and helpful minus this one woman toward the end during a misunderstanding which I was informed she was rude toward the guest which wasn't okay but the man that came in set up in the morning handle everything professional and I enjoyed doing business with him I wished I knew his name but THANK YOU for your amazing service if you are reading this so I will still recommend people to used this company I'm positive they will have what you need to make you dream party come to life I see you for our next event soon read more

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One of the coolest looking jumpers! We had the roller coaster, ticket booth themed slide/bounce house. It was a hit and enjoyed by all. The company is quick to respond to questions and set up and removal were done by very polite staff. read more

Rude and irresponsible First of all they did not provide us with a window for arrival and were unresponsive. 2nd they cut 3 large branches off our tree with out asking, when confronted about it they were not even apologetic or caring. The worst part was that he didn't seem to care one bit, when I told him in Spanish that he owe me an apology he was rude. The whole experience was unprofessional. When he received payment there was no apology or thank you. read more

Extra Fun Jumpers was a huge hit at our company function yesterday. Great service, professional and extremely easy to work with. I would definitely hire them again! Delivery & set up was earlier than expected and picked up was right on time. Everyone had a great time. Thank you! read more

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Great customer service and delivery team! I rented the backyard combo 15x15 with slide with an added Pokémon banner. Definitely something that is different and one to remember ! It is an awesome jumper. Birthday boy and all of his friends had a blast and kept them jumping and sliding all night! Drop off was early than expected but it's better than being late. Pick up was flexible. The delivery team gave great customer service. First impression is key and they made me really comfortable to talk to and because of them I would rent again. Extra Fun Jumpers is definitely the place to rent in the San Fernando Valley. Thank you! read more

My party was scheduled for tomorrow March 18th which was already a reschedule. Extra fun has been great up to this point. They were easy to book, easy to contact. All the stuff right. Then last night my daughter (the birthday girl) gets sick out of nowhere. Stomach virus, I'll save you the icky details but I called first thing this morning to cancel. I was fully aware that I was going to be charged but I was really hoping considering it's vomit that it wouldn't be the 50%. I mean I'm doing what's best for them right. Well it was the 50% which even that I accepted without complaint and agreed to call back to reschedule. I got my cancellation receipt in an email and they didn't just charge me 50% of the total of the jumper. It's 50% of everything with taxes and the damage waiver. Explain to me how I should still have to pay for a damage waiver when the jumper will never be making it to my property. Ultimately I just feel like asking people to reschedule a full 5 days in advance or pay 50% is too much and seems greedy. I'm paying $90 for a party that isn't happening now and it makes me feel like I should have just let them deliver for just my daughter and hey if she puked in it, I would have the damage waiver. When we are able to reschedule this party it won't be with this company. read more

ordered a few white folding chairs and a waterslide for the pool. they were great and pick up and delivery. the waterslide was such a hit with the kids and adults, I do plan on returning every year!!!! read more

I had a bad feeling about this company from the beginning, but I was in a bind and they were the only ones that had the inflatable I wanted. Customer service was spotty from the start and only went downhill. Rented tables chairs linens and a toddler inflatable for my sons birthday. This is long but important: The night before my event I get a text saying they will arrive between 8 and 8:30. Ok, so we plan our morning accordingly. Sometime later I get another text that says between 8:30 and 9:30, still ok we change our plan. Morning rolls around and so does 9:30 and no one shows up. We are crunched for time now and we have SEVERAL other errands to run for our noon party. Several phone calls later, the delivery shows up after 11 am and is not complete til almost noon. What a disastrous way to start what was supposed to be a happy day. Whoever deals with this at their office was incredibly rude and unapologetic about the whole thing. Astonishingly unprofessional. Victor, the delivery guy/driver, was the only pleasant person we dealt with throughout the entire process. After all of this they charged me an extra $100 to keep the rental items overnight. Oh, and they initially charged me $25 extra to go down 5 steps in my backyard to place the inflatable and then the guy DIDN'T EVEN USE THE STEPS! I will absolutely never do business with them again. It was very unfortunate to have this level of stress on a day that was suppose to be so special. So disappointing. Also, the inflatable was filthy inside upon arrival. read more

If I can give Extra Fun Jumpers more than 5 stars I would! They have exceeded every expectation - especially during these uncertain times. From start to finish their customer service has been excellent - every question and concern addressed with patience. Their drivers were so gracious upon delivery. Our event was quite large and they handled each request with a smile. I cannot refer them enough and I suggest that everyone use Extra Fun Jumpers! Cannot wait for another celebration. Sharon S. read more

We rented their 15x15 princess castle bounce house Saturday afternoon. pros: -asked if they could deliver the day before (we couldn't bc there were no adults at home but nice offer) -set up quickly -gave us extra time (maybe they were running late- whatever it was, my kids were happy) -clean inside cons: -wrinkly exterior (thought it would go away after a few hours but it didn't) -hole in the netting (safety hazard! noticed it early so told kids to stay away from that side) -no clue when the man came to pick up-should have been notified (it was creepy waking up in the morning to see it was gone- what if we heard the noise and called the police? or worse, took out our guns?) we'll order again but definitely need to bring up the cons first read more

Extra Fun Jumpers - hole in the netting - Bounce House Rentals Near Me - Sun Valley, California

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