I long time renter here! I love the quick and quality customer service I get every time I rent with Magic Jump Rentals. So much so that I've referred a number of my friends and family members to use them for their kids events. Their selections are great and I am always impressed with the pricing for what I book. The delivery people are also super responsive, kind and go above and beyond. Our last event was for my daughter's birthday and our delivery person, Sahan was an absolutely awesome rep for the company. He was kind, courteous and respectful of our space. You all have an awesome employee on your team! Highly recommend you all check them out read more

0 stars!!! Take your business elsewhere because this company has excuses for everything and will steal your money. I order a small 10x10 jumper and made sure my measurements were correct to fit the 15x15 requirement. However, I forgot about the height, my bad. So, I asked to take it in the backyard and I would pay the fee for the steps, which the guy had to count every step in order to calculate my fee. Money was not the issue and just wanted my son to have a great birthday but the delivery driver was super rude and stated he did not have a long enough cord. So, I told him no problem my husband will go buy a 20ft extension cord because you can't double up the cords, no problem. I was willing to go buy it and then his excuse was that it would not put out enough power even though I have a whole entire separate studio in the backyard with its own power. The man made every excuse to not take the jumper downstairs and had stated I would need a generator and I said okay that is fine and I will pay for the generator but he stated that they didn't carry any when it states clearly on the website that they do. So, they ended up canceling my scheduled appointment for the jumper and refused to give me any of my money back even though I was willing to pay and work around every obstacle that he threw at me. Horrible service and will not recommend to anyone unless you wish to loose out on $294 dollars then be my guest and schedule. read more

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Great experience with Magic Jump Rentals! We rented the 5-in-1 Star Wars Combo and loved it. I checked several rental companies, and Magic Jump had by far the best selection with lots of unique options I couldn't find elsewhere. Their website made it easy to see availability, delivery was earlier than expected, pickup was on time, and the inflatable was clean. Communication was clear and easy throughout. Would definitely rent from them again! read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

Do not ever rent from this company most unprofessional customer service by Gaby. Being a loyal customer for many years I never had an issue until today. They have a customer rep call service that could not help or setup a date. Do not give business to these people offering dirty jumpers with worst customer service with dishonest promises. read more

Easy to book and very clear on instructions/information. Communication was easy they contacted via email, text, and called. They were early on drop off. Took about 10-15 mins to set up and take down. Jumper looked like the photo on the website read more

Magic Jump Rentals - 13x13 Space Jumper - Party Supplies Near Me - Sylmar, California

So easy to work with!!! You can see all the pricing on the website. Easy setup and easy cleanup. Such a breeze. Highly recommended!! They have so many options to choose from! We will definitely use them again! read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

I've been using Magic Jump Rentals for years and they are very professional, always on time and very responsive to my emails. I love how they send me a reminder when my event is coming up in my emails. Highly recommend them! Thank you!!! read more

I used them for my jumper rental and they were amazing!!!!! I had to reschedule my daughters party once due to rain and they made it so easy and hassle free, also sending you email invoices which is amazing!!! HIGHLY RECOMMEND!!!!! read more

Professional, the set up is always quick and efficient. I order their jumpers for my kid's last 3 birthday parties and it always comes together without a hitch & is hit! Highly recommend read more

Drop off and pick up was easy and smooth. The jumper was just as advertised and as expected, kids had a great time! Will definitely book through them again for future parties! read more

Magic Jump Rentals - Candy theme jumper - Party Supplies Near Me - Sylmar, California

We hired Magic Jump Rental for a school event. Their obstacle course and carnival themed games were a huge hit. Their workers were very helpful with set up & take down. Customer service was helpful when I needed to add a few mor items. read more

They came to drop it off early, which was amazing! They picked it up at the agreed time. Set up was quick and the inflatable was clean. Very satisfied. read more

We've used them for various occasions for the last few years, and they have not disappointed us. They arrive on time for drop-off and pick-up, the bounce houses are clean and well-maintained, and many options exist. We highly recommend this company! One small ask for the company is to add Bluey theme bouncy house ;-) read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

The easiest experience ever! Communication was excellent. It went off flawless and I would definitely recommend this company to anyone.

They are always on time and set up great and the technician was so nice. Always have a good experience with this company!

Had a great experience renting a bounce house for my sons first birthday. We rented a safari themed one at a very reasonable price. They were very efficient and dropped off the bouncer well in advance of the party. Would definitely recommend! read more

We used their services for 4 birthdays and they have always been great. Delivery and pick up go smoothly. Great selection of jumpers. They answer the phone if you have questions and call you if they need to update your delivery. Always on time. I will continue to use them. We have rented so far one bouncer, two bouncers with slide, and one water slide. Make sure you mesure your yard because it is the real thing! read more

This is the third time I have used Magic Jump Rentals, have always been very pleased. Very easy to place and order (and it was even easier to add my order a few weeks later when I decided I wanted to add tables in addition to my bouncer). The people who dropped off/picked up the items were nice and professional. I will use them again for future parties! read more

We rented the palm tree bounce house for our work summer party and had a fantastic experience! The team was on time, super friendly, and incredibly easy to work with from start to finish. The bounce house was clean, exactly as pictured, and a huge hit with the kids. Would definitely rent from them again -- highly recommend! read more

Could not have gone smoother. Rented some tables, chairs and a bounce house for a family event. Table cloths looked new. Everything was clean and sturdy, the drop off/pickup was on time. Bounce house looked brand new, so clean. Great customer service, switching something after I placed the order was easy. Highly recommend read more

Magic Jump Rentals - 16x16 fit perfect - Party Supplies Near Me - Sylmar, California

I've been using Magic jump rentals for years. Their prices are wonderful, they show up on time and are always friendly. They also have a wide variety of different jumpers and other rentals. Another thing I love is that you can see the price right away on their website, there's no hidden tricks or need to put in email to get more information. They're always transparent read more

These guys were great from start to finish. they made sure my rental fit the park permiting, and were prompt and communicative. The driveer/ set up guy Juan was a pleasure to work with, and the. person making my arrangements never kept me waiting and snwered all questions right away. I will DEF use magic jump rentals again!. read more

I paid over 400.00 to rent a jumper for a big birthday party. The driver dropped off the jumper and left in such a hurry before the jump was completely set up , the top of the jumper did not fully inflated and we had to run to Home Depot to buy an extension cord so it would work. Horrible service for the expensive price they charge!!! I do not recommend renting from them at all read more

Will definitely rent from them again! They helped alert me to inclement weather on my rental date and made it very easy to reschedule. Delivery driver was right on time and very helpful, kind and communicative. Also, they have such an amazing selection of bounce houses. When our first choice wasn't available, we kept scrolling their selection and actually found one that we liked even better! Thanks read more

My three year old daughter had the most fabulous birthday party thanks to Magic Jump Rentals! Customer service from the ordering process to delivery, setup and retrieval were top-notch! Everyone I spoke to was so helpful and kind. They explained how insurance worked and put my mind at ease about all the requirements for having a bounce house in a Burbank park. They made the process fast, were on-time for delivery/pick-up and very affordable! The unicorn bounce house was a hit with all the kids and was the perfect theme for my daughter's party. I can't say enough good things about Magic Jump. I honestly can't wait to use them again! read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

Great equipment; delivered and picked up with zero problems. Would definitely use them again.

They came a few minutes before the start time is very professional setting up and organizing. Came prepared with the items needed. We got a 50 foot obstacle course and it required things like two separate outlets, much appreciated that heads up. Had other prior to rental notes clear to understand and easy call to confirm. Very happy with the service and look forward to utilizing them again for another birthday party. read more

Magic Jump Rentals - Got a 50 foot obstacle course-- very professional and on it.. timely great quality course. And nice end of day work - Party Supplies Near Me - Sylmar, California

The best prices and the delivery and pick up were smooth. I loved that the jumper was super clean and looked exactly as pictured. We will be using again for future events. read more

Had a great overall experience with these guys. Super easy communication, seamless setup and cleanup - we never had to touch anything at all. read more

We had a great experience. Communication was seamless, making the booking process effortless. On the day of the party, they arrived early, set up quickly, and made sure everything was perfect before leaving. The jumper was clean and a huge hit with the kids! Highly recommend read more

Magic Jump Rentals - Party Supplies Near Me - Sylmar, California

Excellent. Easy online booking, communicates well about timeline and set up etc. Kids had a blast and bounce house was picked up promptly at agreed time. Easy to recommend read more

I've used magic jump rentals for the past 3 (4?) years and I've never had an issue. Super fast response times. Flexibility with changes I've made. Always on time. Highly recommend! read more

Do not rent from here! I rented a bouncer house for my 5 years old's birthday party. The generator failed twice, causing the bouncer house to collapse on top of the children twice. It was terrifying for the kids and the parents. The person who set up the bouncy house also failed to tell us that there was an escape hatch in the bouncer house that could be used in case it collapsed. They did show my husband how to restart the generator though, which should have been a red flag. They offered me a 50% refund. I took it, but then they didn't run my card until January (the party was in December) and failed to refund me the proper amount. At this point I am beyond done with them and sorry they have any of my money. Rent from Cal Jump. I used them the year before and had zero issues. read more

Another great experience with Magic Jump!! They're so easy to work with. Clear selections and pricing online, they answered my questions quickly and their delivery person checked in before arrival to make sure he didn't ruin the surprise for my kiddo. So the timing was perfect. Pickup was smooth too! This is always a stress free part of planning my kid's parties and I really appreciate it!! read more

Magic Jump Rentals - Minions Bounce House - Party Supplies Near Me - Sylmar, California

I rented a bounce house for my daughter's birthday, and had a great experience with Magic Jump Rentals. It was an easy process from start to finish, and my daughter and her friends had a blast using the bounce house. I also feel like their prices are very reasonable. Overall, I would recommend this company. read more

Magic jump has handled all my rental needs for at least 10 years now. I use them for a school festival that I throw once a year, I also use them for personal events that I organize. Everyone is so friendly, accommodating, set up is always on time and most of the time early, and pick up is also on time. The rentals are always in great condition. It's definitely a wonderful one stop shop for all of your party rental needs. read more

We have used Magic Jump Rentals for our school events and they do a fantastic job. The pricing is great and the convenience of dropping off and picking up is amazing. Please use Magic Jump Rentals at your next even. Michelle read more

I am so disappointed to write this, but I had an awful experience with them last week. I have used them every year with no issues, which is why I keep coming back, and even used them for a school event earlier this year. But this time, they showed up 40 minutes late. No apology, not even any kind of call or text until I called first, about 20 minutes after the drop off time. The gentleman who showed up blamed it on the customers before me not being prepared. Sorry, but that's not my problem. You should allow for that when you schedule drop off times. He never said sorry, didn't seem sorry...it was just matter of fact, like "oh well, the other people were late." When I called the office to ask where he was, as I waited in the sun for 40 minutes at the park, the woman who answered the phone said she would check, but also no apology or acceptance of responsibility in any way. Nobody reached out to me afterwards either. It feels like such a disrespect, especially after years of me being a loyal customer, writing reviews, using them for school events and referring them to others. I'm not sure if they don't understand that when you are late to deliver rentals, you can ruin a party, which is what happened in my case. People were showing up while I was still hanging decorations and putting down tablecloths. There were many things I had bought to put up that I didn't have the time to set up because I lost those 40 minutes. I am honestly shocked at the little care they showed about this or how it affected me, especially because I told them. What a disappointment. read more

Equipment and service was great. They arrived timely. Setup was fast and the product was good. The kids enjoyed the jumper at the party.

So grateful for the staff at Magic Jump Rentals. Ordering, communication, and delivery were all so smooth. I was able to add extra items to my order up until the day before the event. The jumper we ordered was clean and professionally secured to the lawn. I was impressed. Truly. Thank you! read more