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    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    5.0
    (1 review)
    Self Storage
    Responds in about 1 hr
    5.0
    (1 review)
    Furniture Assembly
    Responds in about 10 mins
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    1 year ago

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    Emily S.

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    I gave this place 2 stars for convenience. This location is not too far from home, so I come here…read moreoccasionally to get stamps, send some goods priority, etc My issue is: I am sending a framed portrait to someone in a different state. It has glass. Although insurance is provided for a small fee (and I give it to the lady that wrapped my goods well to give me "hope" for a safer delivery), they could not guarantee it would get to my destination safely. They told me that I would need to call a different office if there were any issues with my delivery. I asked the lady if she had any tape indicating that the goods were "Fragile" so it can be handled appropriately, but no. She scribbled it on the top of the package. It might as well have read "good luck". I would like to see this place step up to the plate with customer care and a more professional approach to handling fragile and all items being sent. I cannot handle the anxieties coming from this PO - and the sad thing is, I don't get the impressions that they give a ** The other PO's in Jenks, and in California, was a one stop shop. I had confidence that my packages and mail were going to be OK, and they were. Also, this is the first PO I had dropped off mail that had gift cards/$ in them. Interestingly, the receivers have never gotten them. I never had this problem before. Weird. My suggestion, send priority so you can get tracking info! I need to start going elsewhere.

    And I have used this Postal Service for over 10 years, and I appreciated that during the pandemic,…read morethey still gave people a choice of whether to wear a mask or not. Their customer service is excellent I am always greeted with a smile and kind words. Mail Center USA is always my go-to foe postal needs.

    Bison Moving

    Bison Moving

    3.5
    (16 reviews)

    It is not too much to ask of a business owner to care about what his employee did to a client. My…read moregoal with this review has always been to warn all women to RECORD EVERYTHING and do not be alone if you can help it anytime you have strange men in your home. Bison was hired by DVIS (Domestic Violence Intervention Services) to get me safely out of my home last August 2025 and Bison failed to provide this. I did everything I was supposed to do and reported what happened to DVIS. That former case mgr told me to call Bison. This in the middle of an out-of-town relocation for my own safety and during recovery from two illnesses while experiencing DV. The owner has the audacity to suggest on Yelp 2 things: That I was reaching out to him (reframing) and that I was somehow responsible for what took place, which is a very interesting way to look at things. In truth, I reached out to the business the week before moving day because I knew I wasn't going to be ready for them to move everything by that Friday. The DVIS case manager, who is a good friend of the business owner (her words) told me to call them and asked for extra help. I have chronic Lyme disease and was recovering from mononucleosis (reactivated Epstein Barr virus due to extreme stress). I'm also a senior. Bison Moving said they had no availability. I was left with no one to turn to for help. The business owner has recently stated on here that he fired his employee, J, over the incident. Good to know -- when I called to speak to the owner in Sept 2025, I was met with hostility and no update. But this predator is still out there somewhere, stated to me that he'd worked there for 5 years, and was 27 at the time. He still felt comfortable enough to text me a week after the move "to check on me and see if I needed any more help". It was scary. He showed no anxiety while in my home on that Friday and Saturday, was very superficially charming and arrogant. He had likely done this before and will likely do it again, only next time it may be worse. Women -- take precautions with all strange men coming into your home. You must protect yourselves from these types because they're everywhere right now. Bison Moving's crew walked into my home knowing why they were there -- J expressed his sympathy and asked for a hug first thing, and it felt icky. He knew I was vulnerable, exhausted, and desperate because he knew DVIS had contracted the move. They all knew. He later asked if he could take his shirt off. I fed two of the crew members because one of them told me he had not even eaten before showing up to work and responded that he was hungry when I asked. And I worked right alongside them, even though I was very ill. At the end of that day when we were all on the elevator, J asked me if I was going to give them a big tip. It was a horrible experience all around. And then J showed up the next day since he just happened to be free on Saturday -- to use more coercive control and assault me, and make some good cash. He told me it was fine with Bison and he did it all the time. He was the team leader and the other two guys said nothing. Fortunately, another company was hired to finish the job at a later date by moving me to my actual new city, and they were fantastic. Zero issues, I felt safe and they exhibited total professionalism, so it is possible.

    I received an estimate the week before my move for 4-6 hours. It took over 8 hours. The crew…read morearrived and before they entered the house they complained of being tired. Four hours in while they were still loading, I offered to buy lunch. The driver quickly said that they would rather have a big tip. The driver told me during this time that he didn't think the truck was big enough for everything and it would require two trips. They gouged a couple of walls being careless. The driver assured me that he would take pictures and it would be fixed. He never did. Upon arrival at my new home, they again gouged walls with the furniture and were in such a hurry to leave that they left most of the furniture wrapped in plastic and blankets. I still tipped the crew but also emailed the company. They did offer to fix the damaged walls and unwrap furniture. At that point I had already taken care of everything myself.

    Extra Space Storage - selfstorage - Updated July 2026

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