Fast and nothing was broken!!! That's all you can ask for!!!!! They showed up when they said, moved…read moremy things very effectively and were very respectful.

Do not pay these people anything other than deposits before the work is complete…read more I made the mistake of giving them the money when they arrived. Beast Mode Movers showed no remorse over the death of my friend that I was requested to remove personal belongings. Not realizing these movers were not in Ponca City because they showed up in Ponca City's mover's list as a top mover, I needed movers and was in a time crunch. When they arrived, I was requested to send the remainder of the fee of which I did. Then the job was incomplete even though I was telling them that I was willing to pay for the extra time. The 15 foot truck was barely half full after two hours and they were like "this job is already going to be over 6 hours, we need to go". (2 hours travel and receiving the truck in Ponca, 2 hours to move what was requested, and 2 hours return trip) and even though I was telling them I wasn't worried about paying them (and I was adding a tip on top of the bill) they were determined they were leaving to drop off at new address. What was done was rushed. There was a dining room table that I insisted the top had to be removed first. They were "we were going to move it as a single unit" and proceeded to do so. They carried it by the top and the bolts stripped the connecting hole and the table now wobbles until I can get it repaired. The questionnaire even asked if there was something that needed to be disassembled. It was only two bolts! I had to wait for transportation for me, but they were in such a hurry that I knew I was going to be there shortly afterwards. It was agreed that the furniture that made it to the truck could be placed in my parking space... they put it in the wrong parking space in the next building.

Used these guys twice over the past two years for different moves and they are FAST and extremely…read moreprofessional, kind, honest folks. Shawn and his crew respect your situation and items, fairest prices you will ever find in this area. He handled our stuff with a lot of care (including antique and very heavy furniture) while not sparing any time at all to complete the job. These guys are unbelievably strong, you will not find a better team for your job at a better price I guarantee it, I will always go to these guys for any moving/heavy lifting job hands down! Thank yall so much for when you helped us move into our place a couple years back and recently with my wife's grandmas place, really appreciate your hard work and consideration!! Sorry bout the long wait on the review life got away from us real quick, but wishing you and yours well!!

They told me their prices and availability. Seemed very nice like they would work with you, but I…read moreended up not moving so I didn't use either of them.

We rented a space and they have been super in working with us and being very understanding with…read moresome issues that came up. The office and warehouse personnel have all been great. I would recommend them to anyone. Bret Worthington

Travis and his crew moved us into our new home and all four of them were fantastic. They were on…read moretime and got all of our things moved into the house very quickly. They were all very friendly and respectful, I would highly recommend these guys to anyone!

I hired Angel for a move, and unfortunately my leather sofa was damaged during the process. The…read moresofa was transported without any protective wrapping, and several other items were packed carelessly. After the damage occurred, I learned that Angel does not carry insurance to protect customer belongings while they are in his care, custody, and control - something that most professional movers provide. Angel offered a repair, but the information he provided about the repair shop could not be verified. The business name, address, and phone number did not match any legitimate listing. He referred me to a repair person, and I made four separate attempts to gather basic information -- one phone call and three follow-ups. During our initial call, the repairer became defensive when I asked for standard details such as his full name, before-and-after photos of similar leather repairs, or client references. He said he would send photos but never did. My follow-up messages went unanswered even after four attempts. At no point was l able to obtain credentials, a portfolio, references, or any verifiable proof that this individual was qualified to perform a leather repair. Without that information, I could not move forward with the repair option that was presented. Because I was unable to verify the repairer's qualifications and could not reach a credible resolution, l am now pursuing formal avenues for resolution. I'm sharing my experience so future customers can make informed decisions.

The team was super responsive, adapted to changes on the job easily, and accommodated our needs…read moresuch as an early start time, bringing necessary tools, and had a reasonable upcharge for extra work that we didn't expect. Fix & Lift are excellent!

I have utilized Roland's services twice now, back in 2016 and 2017! I'm about to use his team again…read morefor my upcoming move. His prices are affordable; he's licensed, insured, and bonded, reliable; and he doesn't charge until he arrives at your house. His prices are still reasonable- my 2016 move was only $75/hr and 2022 move will be $120/hr.

This is a terrible moving company! Once they had my antiques…read morein their possession they raised my hourly rate and added some additional surcharge They damaged several pieces of furniture then denied doing it when I was looking right at the damage They also also stole prescription drugs out of the medicine cabinet of the rental home I was vacating I filed a police report with TPD and will continue to warn people about this unethical company

This is the only moving company you should consider!. I would highly recommend Pro Dependable…read moremoving. I have moved many (10+) times and they have been by far the best moving company I've worked with. They were fast and efficient but also careful. You can't beat the price either. The men were very friendly and respectful. I will be using them again.

I would leave 0 stars if I could. My movers were scheduled to arrive between 9-10 am. They still…read morehadn't shown up by 11, so I called and talked to the owner. He said he'd find out what was going on, and call me back in 5 minutes. He called back about an hour later, and said they were on the way. They finally showed up at 1:00. Three hours late! I'm supposed to turn my keys in to my apartment by 5, so this is already bad. They said the owner never even told them they were supposed to be there between 9-10. They show up with a small U-Haul truck! I already knew everything wasnt going to fit, but they're determined to try. I was busy doing things myself, and I didn't think they'd need to be supervised, but they were trying to get everything done so fast that they constantly dropped boxes, dropped whole loads off of the dollys, and shoved everything in the truck no matter which way they had to stuff it in. Needless to say, they damaged stuff while doing this, and still couldn't fit it all in! Then they just left for the new house leaving all of my remaining property sitting outside of my apartment! Not only that, they left it all blocking the staircase that 2 other apartments use! During all of this, the boss showed up to help. Never introduced himself as the owner, didn't apologize for the situation, and copped an attitude when I told him how terrible this whole situation was! We got to the new house, and the movers apparently got lost, so it took them over an hour on a 20 minute drive. When I called to inquire about where they were, the owner said, "Well, they've been working hard, and probably stopped to eat. They're human too." What kind of answer is that?! I'm not paying by the hour for them to stop and eat! I hadn't even eaten myself all day because of this situation! Regardless, they got lost, and the owner didn't have a clue what he was talking about. They unloaded everything, and couldn't even put most of the stuff in the right place. It ended up taking 8 hours total to move a 2-bedroom apartment with 4 guys working! The owner said he gave me $100 off, but the total still came out to 8 hours of work. Now, the owner is completely ignoring me about damages. He's extremely unprofessional, hardly ever answers the phone, takes hours or days to call you back, no apologies or regrets at all. I've moved dozens of times in my life, and this was, by far, the worst move ever. Avoid this business like the plague!

Careful, considerate. I appreciate their efforts in my crosstown move. They broke nothing.read more

Let me tell you a story... My scheduled movers didn't show up on time. In fact, my scheduled movers…read morenever showed up at all. After numerous attempts to contact them, we decided we needed a new mover - we had to be out of our house that day. In a panic, we fired up our network of friends, agents, co-workers, etc and eventually made contact with Castle Rock. They were already on a job that day but promised to show up when they were done -- they actually showed up to our house earlier than they anticipated. These guys worked their rears off for us for 7 hours - keep in mind this was their second job of the day. Understand they NOT the cheapest movers around but they are the best. The movers are company employees, not day labor from the Home Depot parking lot. They treated our lower quality furniture just as delicately as our nicer items. They wrap furniture in padded blankets, then in plastic wrap. The worked until every piece of furniture, art, and yard tool was moved. I was super impressed. End of story... p.s. Tip your movers. We even bought our guys lunch and drinks because this was a long unplanned day for them.

Excellent service on both unloading jobs. Fast, careful and courteous. Highly recommend. Even…read morecame through on short notice when I booked the wrong day.