My move in experience with Angie was fantastic. She informed me of everything I needed to know, took me to my storage unit so I knew where it was located, made sure I was all set up with my lock, and showed me where the shared carts were. The facility has A/C running so it is ACTUALLY cool inside, which not only is good for the items being stored but also made the process of storing heavy items a bit more enjoyable. It is still my first month, but everything so far has been top notch. read more

The customer service was great. This was my first time using a storage company and the staff was friendly and knowledgeable. The space served my needs and never had a problem with access etc. I would use them again in the future if the need arises. read more

Bernetta was awesome! We walked in and told her what our needs are, not only was she patient enough to answer all of our questions, but she made sure that all of our needs were met. She walked us from storage to Stroessner with a smile on her face as well continued deliberating which would be best for me and my family. She listened! This makes all the difference. She listened, helped us find the best unit for our needs and we were out within the hour! Such a good feeling when you are able to get things done with awesome people there to help you! read more

Angie has the best customer service you can run into every nice smile nice place clean an affordable

I had an amazing experience. Renting online was straight forward. Also, I got the wrong lock and was happy to find they perform daily walls and were able to find and notify me that my lock was incorrect. Then proceeded to replace my current lock with the correct one. read more

I used this storage place a little while back but never did a review on it. The facility is nice and clean and I safely stored my things in there for about 4 or 5 months. The down side is as follows while you tour the various spaces they rent out the manager quotes you a price and when you finally go back downstairs to rent it out you fill out all the paperwork and answer all the questions and then the prices change, He has done this to me and I have seen him do this exact same thing to 3 other customers and always says the same exact line .. "Maybe you misunderstood me but this is the price I will contact the main office and perhaps they will give you a discount" No one every gets that discount. The second problem I have with this company is they have signs all over saying they offer free use of a moving van when you rent a storage space and have the van sitting outside. When you try to use the van he will tell you he is sorry it is already reserved by a customer at another location (but you pass by later and see the van was never moved) and then explains to you that this one van is shared by 3 different storage locations. So basically you have the same chances of hitting the lotto 2 days in a row as to actually get to use their free van. read more

I have been dealing with Angela at the Commercial & 31st location for a few weeks. She was extremely kind & understanding to my concerns & the financial strain that I was experiencing. Not only did she keep in contact, she also went above & beyond to accommodate my needs. She was a lifesaver & Extra Space is blessed to have her!! read more

This place is very convenient and accommodating. Units are readily available and priced right. The staff is knowledgeable and friendly. Will continue to use their services as needed. read more

Great customer service, Mr Claude is AMAZING! Always on the ball, friendly and efficient. Place is always clean with good security, bathroom available, easy parking. read more

You will not go wrong renting a unit from This storage location. Claude Joseph was extremely knowledgeable and very friendly. Took his time explaining what option worked best for me and allowed me the time to make a decision without feeling rushed or hassle. read more

Wonderful staff. Very friendly & helpful. Their prices are competitive. Secure location. We always felt safe. Would certainly recommend them. read more