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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

    Extremely considerate! The storage facilities are always cool and clean. I would recommend them for fair pricing as well

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    Two Men and a Truck Grand Rapids North - Moving truck at one of the apartments

    Two Men and a Truck Grand Rapids North

    (23 reviews)

    Recently moved into a home, combining 2 families from large apartments with 2 teens, 1 younger…read morechild and 4 pets. Lots of stuff. We decided to pack up our own stuff but have them move the larger items. Scheduled a 6.5 hr slot for the Saturday and we finished in 5 hours. We provided Pizzas and beverages to the team, who were an amazing group of movers, very efficient and strong. Highly recommended! Thank you for an awesome job & fun day!

    DO NOT USE THEM. The sales rep, Dylan, was very responsive and came to our home to give us an…read moreestimate and then was our liason prior to the move. We were very pleased. Then came packing and moving days. Now I would refer to this company as A Pickup and a Couple of Guys. They immediately started to complain about how much they had to pack and how they had to leave at 5 so they weren't sure they could get it done. China was packed using cloth place mats which they had to hunt to find since the china and place mats were in different parts of the house. There was plenty of bubble wrap available. Crystal was thrown in a box with packing paper. Items were moved from one part of the house to another to pack so when we unpacked we were not able to find complete sets of items. Sure enough, when 5 pm came the majority of packers left even though they had not packed any of our bathrooms and had left 4 kitchen cupboards untouched. Fortunately 2 of the other packers were responsible and finished up. The next day, the actual moving day, was a repeat. Complaints about how much stuff we had, they hadn't planned enough trucks, the boxes were too heavy. By 4:00, when we saw them passing a joint around we just wanted them gone. We are not naive but we didn't appreciate their vulgar language. On move in day they were expected between 8-9 AM. We had confirmed that time several times in advance. They did not show up until 1:30 PM. Every time we called to check we were told they were still loading the trucks. We now think they couldn't round up enough workers. Two furniture items were broken so they could not be used, 2 lamps were packed so poorly that the switches no longer worked. Several dishes and glasses were broken. We have taken pictures of all of the damage and submitted them multiple times to Nathan, the manager. He has not responded. No adjustor has come to analyze the broken pieces of furniture so we can get them repaired. We paid extra for breakage insurance so that was a waste of money.

    Quick and Careful Moving - Crack in screen and bubbling around it.

    Quick and Careful Moving

    (28 reviews)

    Don't use this place trust me you will thank me later. The owner adam doesn't care about customer…read moreservice. He sent a sub company out to move us not his company. Because he's lazy and doesn't work. I was quoted 600 for 4 hours. And told to put 200 down which I did. When the crew showed up an hour late one guy was standing around not working at all slowing the whole process and at the end tried to charge us over 800 and said we didn't pay the deposit even though I showed the man the receip. After talking to adam the owner he agreed to give me 200 back but after discovering our 7000 sleep number bed was broken and demanded a refund he said hsee you in court wtf kind of business are you running when you screw people you know over. Yes this person was thought to have been a Friend. My experience definitely validated all the bad reviews.

    DO NOT hire this company to move your stuff unless you don't mind them breaking it. They certainly…read moredo not live up to the name of their business. I had two televisions that needed to be moved. One was a 65 inch that I had just purchased recently and the other was a 46 inch that I had purchased back in 2012. Luckily for me the newer television survived the move but the older television (still in very good working condition and cosmetically flawless) was damaged. The screen had a crack in it and there was bubbling in other places on the screen that were not there before. We didn't discover the damage until well after the movers had left because they put the TV facing backward on a bench so we couldn't see the damage (shady). I took pictures and called QCM the following Monday (we moved on Friday). I was told they do not cover damages other than 60 cents per pound so if my TV weighed 100lbs, they would only give me $60 to replace it. I went back with the owner Adam Crans via email and he said the movers claimed the TV was secured and wasn't damaged by them. I sent him the pictures and then he came back with the movers said the bubbling looked like heat damage. From what heat? And how does that explain the crack? The owner asked for the model number of the TV and then said he would get back to me. He later came back with a "comparable" junk TV from Walmart that was $198 and said he would pay half of that. I told him to keep his money because it was a slap in the face and doesn't begin to cover replacing the much better quality TV they had broken. If you hire this company to move your stuff, you are doing so at your own risk!!!! They WILL NOT cover a loss with any meaningful amount of money that would make you whole again. They also DO NOT TELL YOU they won't cover a loss. It's just in the fine print "terms and conditions" that they like to point out you agreed to and signed. Very dishonest and shady business practices. If I could give them ZERO stars I would have.

    Bluesmovers & Delivery - sizing them  up

    Bluesmovers & Delivery

    (14 reviews)

    We needed help last minute to off load our 22" moving truck after moving from Texas my husband…read moredecided he just didn't want to do it solo since I'm pregnant. They had availability , came with 3 guys who were very nice and courteous. They took great care of our items unloading at the house and storage unit. I would definitely use them again.

    I personally did not have a good experience with this moving company. They were an hour and a half…read morelate and did not call the notify me. I had to call multiple times the morning of my move after multiple confirmations prior. They told me they had no move prior to me that day and showed up with a rented truck and very few pads to wrap my furniture, which were requested in advance multiple times prior to my move. The owner was the only effective mover. He brought two others workers and I literally ran circles around one of them, as he put his monster energy drink on my antique furniture multiple times. It was very frustrating to watch the crew move my items, bumping into walls, set drinks on my furniture and not wrap my furniture, as requested prior to moving items. I had much better success with the big companies that are local movers. The prices were also better with other moving companies. When they went to close out my transaction at the end of my move, they forgot about my $100 initial deposit as well as miscommunicated the dollar amount giving me multiple prices. I will not use this company again and was not pleased with my experience.

    Extra Space Storage - selfstorage - Updated May 2026

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