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Extra Space Storage

3.3 (3 reviews)
Open • 6:00 am - 10:00 pm

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2 hours

Response rate

100%

Services - Extra Space Storage

Self storage

Vehicle storage

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3 months ago

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Emily S.

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2 years ago

Super easy, convenient, clean, friendly & helpful staff - not to mention reasonable rates for our storage needs! Thank you Laurie!

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Emily S.

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2 years ago

5 stars for the staff. They are always friendly and helpful. Any issues I have experienced were resolved quickly.

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Midgard Self Storage

Midgard Self Storage

(3 reviews)

we tried to rent a unit in the Viera, Fl facility. no one works here... only virtual assistance…read more run run run

This company is the worst company I've ever had the displeasure of working with. About 2-3 years…read moreago during early Covid my father fell ill and needed to move out of his residence so I went with the closest option which proved to be a mistake. To begin with they've never been helpful or insightful with any step of the way only eager to make a dollar off someone else. The most recent issues however stem from my father's recent and sudden passing. Despite paying for the month of October and being completely moved out by the end of the month they demanded that I pay for another month because 'that's policy' whereas most other places prorate for early departure, also they offered condolences by stating it's worse for other people who move out at the beginning of the month stating they essentially have to pay 2 months for a unit they no longer need. I took myself off autopay because I felt a company like this would be all to happy to accidentally leave it for months and feared retaliation. Come November 29 I go in to pay, nobody answering phones, unable to pay over the phone because I'm "no longer renting there". I go in and ask the clerk who says I don't owe them anything and states someone else has been renting the unit. I ask if my account has been sent to collections despite the FACT I'm renting the unit and dude says no and that I don't owe anything. I thought maybe this company grew a heart, turns out it didn't. So today it is December 1st and I get a call from collections saying I owe them money plus an extra $50 'late fee' despite my efforts to try to pay them. They claim they charge in advance to which I asked why I didn't get charged when I was on autopay since I was in there a month ago, no adequate response. TLDR: This company is heartless, they are cheats and they don't have your best interest in minds. They are vindictive cowards that I wouldn't trust as far as I could spit a rat and I hope my message gets to people before they get taken for a ride like I have. 0/10 would rate lower if I could

Arrow - Most of my grandmas fine china ended up like this. Also missing a whole box of it.

Arrow

(9 reviews)

Moving from Los Angles to Dallas using Arrow Moving and Storage…read more Very unreliable company. I highly recommend to use another company. Despite the reviews, i decided to book the company since they gave me the best price. I figured, I am not in a rush to move and if the items arrive later than expected it should be fine. I completely regret my choice. 1) I schedule the pick-up day to be Sunday. They called me Saturday saying they will not be able to keep the pick-up schedule. I was nice and said we can reschedule for Tuesday. They offered me a $25 discount per the DOT policy. 2) On Monday, they called me late afternoon and said they would not be able to pick-up the items on Tuesday. I explain to them i have no place to keep my items and that i am schedule to turn in my apartment. A manager was suppose to call me but that never happen. 3) I quickly got on the web and found another company that was able to handle the pick-up next day (Wednesday). To retrieve my deposit, arrow was making me jump through hoops. So, to get my initial deposit money back I called my bank; i didn't want to deal with arrow anymore. I simply told my credit card company that the service was never provided. The credit card company refunded my money. Arrow never apologize or followed up. Extremely disappointed with this company to say the least. Arrow Trucking 3160 South Valley View Blvd Suite #204 Las Vegas NV 89102 US DOT: 2477609 MC: 857145

Horrible Elinor horrible company new customer service. They lie they leave you hanging when you…read morehave a move planned for over three months! The owner name is Mark he's rude dishonest worst experience of my life would never recommend them for anything

Extra Space Storage - selfstorage - Updated May 2026

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