A word of advice... Do not store here! I moved into a 10x10 temp controlled unit in May. When I…read moremoved in, the temp control was not working. It is 95 degrees in my unit. I have tried to call Public Storage for the past 35 days to try and get this resolved and continue to get the run around. The only way I can even talk to someone is if I pick the option to rent a unit. Customer service has been no help, I leave a message for the property manager everyday and they never call back. Meanwhile, they bill me for the unit even though they are not providing what I am paying for. I am now in the process of renting a Uhaul and having to relocate to another storage unit on my dollar and my time. Unbelievable. Rent at your own risk. Just don't expect anything in return.

These people tell you a dollar for your first month, but it's really $30. False advertising and…read moregreed, that's what they're about. Even if a rent sounds low, they don't tell you about the $20 a month insurance policy they make you get. Come on man. If it's $30 to move in, say it's $30. Not $1.00. I just filled out multiple pages of sign up forms and they didn't hit me with the insurance part until the last one. Now I'm picking a different place just off the strength of bad business. How greedy can these people get? You're already charging people outrageous costs for closets and rooms slightly bigger. It's not wonder we have a housing crisis out here, why build a house you can only rent to one family when you can build storage units and rake in loads of cash. They benefit of other people's misfortunes. That's what they do. They profit off the evictions of poor and working class. At least the poor and working class still have some honor. If they tell you something's one price, they don't switch it up on you. Everyone wants to rip everyone off nowadays. We pay for air for our tires, we pay for water to drink, and now we pay for closets when we lose our home. The website is trash. It's deceptive and their marketing methods are dubious and circumspect. These people are the worst. Just like phone companies, they lie to you to your face about how much something costs. Grow a pair and say what you mean. Don't pee down my back and tell me it's raining. My advice: pick a mom and pops place that won't BS you into debt. Public Storage is what's wrong with America.

I had no issues renting the storage unit for several months and I paid every month the problem is I…read morehave moved out of the unit and they are harassing me for payment unit 1025 does not have my stuff in it anymore no one ever answers the phone all those locations and not one live agent I replied to an email showing a picture that my unit was empty and cleaned all they ever worry about is if you took the lock stop harassing me I was told this would be taking care of Signed a past pissed tenant

I have had my belongings stored for over 3 years some of which is sentimental items that belonged…read moreto deceased family members. A ton of collectibles over 30 pair of Jordan's mainly and a handful of Nikes , 2 75 " flat screen tv , a laptop, 3 phones , NFL collectibles tons of cards , nfl bobble heads , other NFL items including lots of Dallas cowboys items in packaging , mustang jacket , mustang house phone, coin and bill collections , jewelry, antique items that I have been collecting, a lot of Marilyn Monroe and Elvis decor , car system , about 20 pair of women's boots , clothes , a wand vacuum, portable shampooer , rug doctor , big rugs , bedding and a lot of these items still brand new as I've been trying to find a place and even more . I went to remove my items and there was a lock on my unit which makes no sense I have not been in viol of my lease , my payments come directly out of my account and I have documentation that proves that. I tried to ask when the lock was placed , why is was placed , why I was not notified and NO ONE has any information or answers for me which makes no sense at all to me because being in the management field everything as such should be documented so this is definitely poor management. But the excuse they give me is because my September payment for this month declined inwhich I told them that is a BS excuse because I've been trying to get my stuff out since before the beginning of September and it declined because I took it off of autpay for this month because I've been trying to get my belongings out to vacate the property. So then they had contacted management it took awhile for management to get in contact with me . And when I spoke to management he had said he put a combo lock on my unit and that he would text me the code for it well now the gate code is changed so he said let him know when I'm there and he will open the gate. Well I still never got the message with the combo for the lock and I still have not gotten ahold of him. And then I call back again and I'm told I can't get into my unit until I pay my balance for this month and I had already let management know I plan on vacating and I'm not going to be paying it inwhich he was ok with . But I've been getting the run around the past 3 weeks and I'm getting very frustrated as something isn't right. My unit had no reason for my lock to be removed, nor their lock put on it rather I'm active in it or not because it is still faithfully paid every month and I have not violated anything in my lease agreement and it has my belongings in there , collections of all kinds , personal items , household items , my grandkids things , sentimental items etc. and now I don't what's going on or why I'm getting the run around and I definitely don't understand why no one can tell me anything and literally have zero answers for me. Shouldn't things like this be noted in my account and shouldn't I have been contacted? this is making me very upset and messing with my anxiety, PTSD and my nerves at that which in return messes with my chrohns which is very painful at times. I've had to pay my help to go help me move inwhich I've been unsuccessful because of not being able to get in and I've rented a truck but I can't keep it because I'm low income so I'm out money that i have had to borrow at this point to jus keep getting the run around. I just want my belongings and ALL of my belongings and I want some answers.. and from some of the other reviews I've read I would stay far away from this company.

Love this facility. The manager on site is super cool and personable. It's "24 hour access"…read moreadvertising is true (when most places lie about that) and extremely convenient. I'm only giving them 4 stars however since none of the units have lights anymore and that is not the case at other U-Stor locations. I found that out while signing the lease. However, they often have move-in specials and I only had to pay $20 to initially rent and then got $20 off my first full month's "rent." Definitely look up the directions as it is easy to pass on the road and it's basically on a one-way at that location on Madison.

Great rates on secure, well lit storage unit. Very clean and well kept mini-warehouse complex with…read morefriendly management on site. I inherited this large unit from my mother when she passed away. It is less expensive than a smaller unit I was renting in the suburbs close to my house. We dumped that one and are using this one. This one is large enough for a car and a bunch of the personal items we had stored in the other unit. Close to downtown and work. 45 minute drive from my house.

I have had my stuff in storage here for just about a year and a half and they have raised my rent…read moretwice by a total of nearly $50 per month. They have me by the balls and they know it. Very displeased with this. I've now learned that I need to find out ahead of time if I'm going to get progressively raped by a storage company. Find out ahead of time how much a storage facility is going to raise your rent before you rent.

Keith and Linda are very nice folks to deal with. Next time I need extra storage space I will…read morecontact them.

Best prices in town and great customer service! Thank you! I will always use this location for…read moreall and future storage services!

Horrible experience. Signed up through the kiosk. My code did not work to get on the property and…read morethe lock I purchased was not provided. I asked for a full refund. I received a partial refund a week later. Called management often with no return calls. Finally got refunded for the lock but the company kept the administration fee. I did not even set foot into the storage unit so I am not sure how they feel entitled to a fee. Better options available in the area. These folks are thieves.

The staff at Greenwood Moving and storage are amazing. Our closing was moved up and the office…read morestaff was able to accommodate the change without issue. The day of the move, the team showed up early and went right to work. These guys worked all day and were extremely polite. Early in the day they knew the job would not be completed that day. They came back on a Saturday with amazing attitudes, ready to go. The only thing that was broken was our fault. The guts were careful every step of the way. Great value, great service. I highly recommend them for your move.

I've lived in Greenwood for 30 years, and in The same house. Getting ready to move, wanted to…read moresupport our local company, I called and asked Greenwood moving to come out and give me an estimate. We set an appointment and they never showed up. Giving somebody all of your possessions, and trusting them with them, is a huge leap in faith and trust. To say that they can't even keep an appointment or call and cancel, does not show a very high level of responsibility.

Nice dealt with a customer who was selling items out of the storage I really appreciate the…read morelocation and the whereabouts easy to get in and out without any hassle

So no kidding.... we got about 8" of snow. I drive a plow truck myself... I pay $160/month for a…read moreunit that is now plowed in... and that was after it took quite some time to get a contractor out there to push...

My husband and & were looking into storage units when moving to a new apartment & came across…read moreStorageMart. We just transferred some boxes into our storage space today and everything went so smoothly! When we arrived, we were greeted by Sunshine. She was so kind, welcoming, and helpful! Customer service was a 11/10 because of Sunshine! She explained all the details to us in a clear and concise way. When you arrive, the storage space is locked and there is a key code that you need to enter to get in the storage space. If you have an indoor storage unit, there is another code that is needed to get inside that space. Once inside the climate-controlled storage space, there are two flatbed dollies (free to use) to help move your belongings from outside to inside. There is also an elevator that makes everything so much easier! So far, everything is going great. And we look forward to working with StorageMart!

WARNING WARNING WARNING This beautiful place is NASTY I…read morejust took my thing out of the unit and my brand new furniture has roaches and when I reported it they tried to say I'm to late late to file a claim and I also need pictures of the issue while the items are still I. the unit. If I knew these things had ROACHES I would have NEVER put them in my new condo. After paying over 5k to store my thing this is what I get in return. I'm so ANGRY. YOU HAVE BEEN WARNED DON'T USE THIS PLACE if I could give a -0 thats the rating they deserve