This store has very aggressively bureaucratic unfriendly systems. While in the store seeking notary…read moreservice I was told I would have to go home, go online, make an appointment, then come back. I said it would be easier to make an appointment as long as I was there. No go. They would require me to make a trip home, go online, make an appointment, then drive back to the store (which at the time has 2 staff with no customers and nothing else to do).

Apparently my printed image of the return code was to small, so they wouldn't send the package,…read moreeventhough the shipping number was on the printout. I called to ask and said we can't ship this way??? I returned with the package and a new printout, but after waiting in line 10 min, I use this crappy scanning device which works on the 13th time. These people are way too important to help out.

Want to give a shout out to Lawrence and Tory who helped load a moving unit. They were super kind,…read moreefficient and worked HARD. They didn't dilly dally like other movers I've hired in the past. I was very impressed and will recommend this moving company to everyone in the Madison area.

Above Average Moving moved the full contents of my 2 bedrm condo to three local sites (new condo,…read morestorage unit, Goodwill): seamlessly done, on time start, careful handling, experienced in padding/protecting, and in securing the load. Easy to work with. I've used them twice now over several years. The owner, Terry, runs a good organization and retains his employees (a good sign, hard to do in the moving business).

NO SIRVEN. SON UNOS IRRESPONSABLES. NO RESPONDEN LLAMADAS NI TEXTOS. Solicité sus servicios por…read moremensaje de texto porque nunca contestan llamadas y, como la mudanza era pequeña y parece que no les interesaba lo que generaba ($$$) muy irrespetuosamente, jamás respondieron ningún otro mensaje. Esta compañía va en picada. Eran muy responsables. Ahora... TÓMESE SU RIESGO.

We have moved with this company more than a handful of times. This last time, however, I was not…read morepleased. If it had been our first we never would've had a second time with them. I'm giving them a three because I did have some four and five star experiences even though this one was not. But I want to caution people...couple of things, you have to wrap your own things in plastic. They use the same old quilt coverings to cover your furniture. These coverings sit on the floor of their truck when not in use. I didn't like that a lot of stuff was stacked on top of my leather and suede furniture. Left indentations and a scrape that I can't seem to get rid of. (Even though I wrapped my furniture in protective coverings myself.) They were late the morning of unloading because they didn't realize where they needed to be in terms of city... but the biggest beware is, I took photos of all my items and rooms and sent them all to the business so they could plan what size truck to bring. At the end of the loading day, they came to my husband and said that not everything was going to fit. I can't believe that nobody checked a couple of hours before, did a walk around through the house to see what was left. So they left our old house 3 1/2 hours away to go to our new house with not everything in tow. There was no Plan B. Initially, the owner blamed me for requesting a certain size truck like I would know what size truck, my stuff would fit in! The owner kept asking what I wanted them to do. Well I wanted them to go back and get my stuff. But then they couldn't fit in a date and yes, I would've had to pay more for them to do that. So my husband had to get a truck and find a guy to go back to get the rest of our belongings! Very stressful after moving being very stressful in itself. Very disappointing. I was able to talk to the owner about this. But after talking with so many people about it afterward, who were just shocked by how the whole thing was handled, I thought I better write a review just as a heads up. Friends that I have talked to said that when their movers (not this company) got there, they walked around the house before they even started loading to make sure they brought the right size truck, and one friend said the company sent another truck within 15 minutes of arriving at their house. Another option would've been for us to get a heads up so a U-Haul or other trailer could've been rented so no one would've left the area and had to travel back. Again, I'm just encouraging you to think about all this stuff and I'm encouraging the company to have a Plan B in place for things like this.

I had inquired for moving services back in August which included 2 movers and a 27' truck, however,…read morewhen moving day came, the company shared there were some mechanical problems and showed up with a 20' U-Haul truck and 6 movers. While this was not what was initially agreed upon, I still had faith in their service and made sure to tip all 6 movers. After the move to our new house, I noticed damages to our freezer and reached out to Thaddeus at Move Buster. Thaddeus assured me that this was covered by insurance, however, despite claims that a check was coming, after a whole month later, I still have not received this "check". I've tried calling and emailing Move Busters, unfortunately they have not responded. Tip: Make sure you check your furniture, appliances, moving items before the moving crew leaves!

We agreed a 2 man crew , should take 3 hrs . Showed with 3 , 30 minutes late , only took 90…read moreminutes still charge for 3 hrs . I still tipped them for being quick. So it came out paying for 3 for two hrs . Just glad it's done and next time I'm throwing everything away and starting over

A very professional service. Shawn, Emanuel and Andrew were efficient, careful and very friendly…read more Everything went on schedule and the invoice matched up with the quote. I highly recommend these folks. Henry

I moved from Wisconsin to Florida. Cost me over $9,000. The move out was not the best. Misquoted…read moreload time which screwed my schedule up but I finally got out. I called for weeks trying to get a delivery time. The only response was 'well get back to you." When the driver called me, I found out he had loaded out a week before. Reynolds never called to tell me my stuff was on the way. Unload was mayhem. In the end, the laundry list of missing items and damage totaled over $3,500. My expensive insurance policy was worthless and worse was the response from Reynolds, "we're really sorry" but at least they did call me back when I reported the theft. Inspecting everything, it looked like it spent 1,000 miles on a pogo stick. So I'm SOL and everybody walks away with my stuff and my money. I made a poor choice for a moving company.

We just moved this past weekend. Mike and his crew did an…read moreawesome job for our local move. Aaron got things loaded and Milan did the unloading of approximately 57 billion boxes of books (slight hyperbole). Jonah was a great pinch hitter when we ran into some issues and kept things moving along. All in all, a great experience for us. Moving is never fun. But we got it done on time and on budget with this crew.

I have done two moves recently: one with Badger Bros and one with Two Men and a Truck. Each company…read moremoved about the same volume between the same locations. The difference was astounding. Badger Bros was cheaper, but it showed. They barely wrapped furniture (one or two passes) and damaged several pieces. They also deposited boxes randomly, even though all boxes were labeled and color-coded for location; we are still finding boxes coded for the attic in the basement (or vice versa), which we then have to haul up or down multiple flights of stairs. Two Men literally cocooned our belongings (not a scratch!) and put everything where it belonged. They were highly professional, efficient, and lived up to their motto, "movers who care."

Our realtor recommended this company for our recent move. I hadn't heard of them but trust her so…read morewe booked them. They showed up not only on time but a bit early! They immediately got to work. There were three of them and man they hustled so fast we couldn't even keep up. The next day when they moved us into the new house, they had FIVE guys helping. It was amazing. So courteous, fast and efficient. It was a big job and they were kind with senses of humor. AND! They even came in under budget. If we ever have to move again (Ugh I hope not) we'll use them without hesitation.

Unreliable. I called to book moving. Reached voicemail. Later they called back but could not…read moreconfirm availability until going back to their iffice. Said would call me back again, that day. They failed to call back. I called them back and reached Voice mail once again. Left message. I waited 2 days but never got a call back. Then I called another mover who answered the phone and confirmed availability on that call. Tiller is unreliable, not good for a mover.

This was our third time using Top Notch and once again it was a wonderful experience. The two…read moremovers, RJ and Raymond were polite, efficient and careful. They smiled and laughed while they worked and made the day very easy. Call them. They are great! Pat S.

Move 5 room home 60 miles. Umberto, Troy, Antonio, and Cardi did an amazing job. They were fast and…read moreprofessional! Highly recommend their services.

This review is very delinquent...we had been burned by a local mover in the Chicago area and then…read morehad a bad experience with one of the national companies--So I am always on the defensive when working with moving companies. We used General Purpose movers 3x (a move from one home in Middleton to another, a move out of that home into a moving truck and storage units, and finally from those storage units down to Texas--Summer of 2015). Each time Ben was incredibly professional, communicated frequently with us, and did a great job. We had a couple of small items that were damaged along the way and he handled it in a reasonable way. I would highly suggest using these them for any local move in the Madison area or even out of state if they can make that work.

We hired general purpose, movers to pack and move a 2800 square-foot home. I had 90% packed already…read morethey just needed to do my kitchen, the back storage room which was 3/4 of the way done and some odds and ends in the shed outside. They had to move those boxes that they packed plus the all the furniture in my home the Packers were younger gentleman who were very sociable, but they lack in my opinion training on how to pack a home. When they were done packing, there was tons of odds and ends laying in cabinets on the floor. There was a whole closet in my kitchen area that they did not do. Packing day they received a phone call from their boss about another job they needed to do "moving boulders" at that point they decided they were pretty much done with my house. When I sent a message saying they left things unfinished I received a message back which was snarky. Moving day was fine. However my bedroom dressers ended being extremely nicked up with a rather large gouge on one of them. Once again it was do to inexperienced movers There was absolutely no contact or follow up from the company as to see how the move went. No receipt either as promised from one of the movers I choose this company because I wanted to help a newer company not because they were cheapest movers Very poor customer service