The district manager Jeremey is extremely rude and not helpful. Had a lot of attitude and was very…read moredisrespectful after his own employee referred me to him. Was moving out of a storage unit and the district manager accused me of trespassing when I was already at my car and was threatening to call the police when he was the one screaming and being extremely disrespectful. Avoid this place at all cost!

This storage is amazing! The staff is awesome! Thank you Ronnie for everything! The storage is very…read moreclean and great prices for climate control. I feel safe with my belongings here

Appreciate the helpful Manager he is so nice helpful and efficient at his work we were reluctant to…read moreput our things in storage talking to him we felt doing so your is such a friendly clean place we decided , let's do it This made us decide to use your facilityfor a Longer term !

Great location and easy access to my stuff. Love the ac controlled units. Reasonable pricing and…read moreinexpensive insurance coverage

Odalys is the lady at the front desk, she is amazing, and the place is clean and organize, all…read morewith AC and has rug everywhere, hold place and they give you a free truck to move in, wow

Stopped by this location on 10/31/24 between 11:25 to12:45 delivering a few 9' tables I had one of…read morethe sliding doors propped to bring in the furniture. Right away I was greeted by the angry lady from the front desk, saying "you can't do that your over here pulling on my door" yelling at me I said "never had a problem before" she proceeded to argue with me and continue to yell so i said "I'm not going to argue with you can I have your business card Please, she refused to give it to me mocked me saying all I know how to say is "can I have your business card". I finished offloading no thanks to her, at 1:40 I got a call from corporate lol it was the confrontational crazy lady at this point I'm wondering how did she get my personal number. Saying that I'm banned from the facility and that if I showed up again cops would be called. There's cameras all over the place I did nothing wrong unless if asking for a business card or propping a storage door to bring in heavy furniture is a crime. Wow I'm still shocked that she went above and beyond to harass me but not to make the move into there storage easier.

I needed a small unit, just for a month or two for some of my stuff before I moved, the staff was…read moreso friendly and helpful! I was shown all of my options and my hubby and I picked one. We moved our stuff in painless and easy thanks to all of the hand carts that management provides! The property itself is very well kept and clean, it also didn't have that musty storage unit smell! The front office folks were just great! They knew me by name, kept me laughing and were so helpful when I needed to upgrade my unit!!! All in all, I am happy with public storage!!! I highly recommend it!

I rented a 5x10 unit here that started around $150 a month but was raised almost every few months…read morewith no notice, eventually hitting $265. On top of that, the facility had water issues that damaged my property. When I decided to leave, I fully cleared the unit a day before the next charge date and told the front desk about it. The employee responded in a very arrogant way, saying it "might still get charged" but didn't explain why. He claimed he'd check the unit and close the account, but he never asked for my name, ID, or unit number -- so I have no idea how he planned to identify me or my contract. At the end I had to give him my unit number plus name. It really seemed like he didn't care and wasn't actually going to follow through. Honestly I would not come back to any public storage facility due to all these issues.

I have never had a worse experience with a business than I have with Alliance. I paid them to…read moreprovide movers for me. The movers failed to show on the first day they were expected, the second and then the third. They NEVER called me to let me know if they would ever arrive. On the fourth day, I looked for a new moving company and found one that arrived when predicted and who did an excellent job.

When I originally booked the service, I was told pick up would be the 13th by someone named Chloe…read more Later, I was told it was not verified and would be the 13th or 14th by someone else named Kelli. During the week prior to moving, both Kelli and Chloe told me different days of when my day and time would be finalized. Everytime I called or attempted to contact them to finalize the day and time, it was ignored or I was told to try again the next day. On the 12th I attempted again, and was ignored by both. I called in and was told by someone else that my pick up would be the 13th from 8-10am and I would receive a call when they were an hour out. On September 13th, I made 18 different calls trying to figure out where my drivers were. They did not meet the 8-10 window and I was told 11-2. They did not meet that window either and I was told that no one could get a hold of them. No one knew where the drivers were which made me nervous. I called around 2:30 to cancel, but never received a call back from you or anyone to confirm. That was around the time my number was blocked. I cannot get through to the company. A "user busy" message appears on my phone each time I try. I Googled what it meant, and discovered that my number was blocked. Around 3PM, drivers showed up without any prior call as promised, which was very suspicious as this was stressed. I asked why I did not receive a call an hour before and they said they did not know they had to call me. They were in a UHaul which I questioned and did not have any company shirts on which I did not question but made me very nervous. I was told that they would be Jewish (which I do not care what background they are, but this is what I was told), and the ones that all showed up spoke Spanish. I questioned this and was told they were from Israel, but they did not speak Hebrew. This made me even more suspicious. They said my items were going to NJ first and then to another truck. This was never explained to me that my items would be transfered. Hearing all of this made me nervous about who these guys were, especially given everything that already occurred. I then was told that my price was going to go up by $8000 and I owed them $4000 in cash on the spot. I asked for verification that they work for the moving company, and they said they were a third party. I was never told a third party would be arriving. I asked for verification that they worked for a company, and they said they had no one to contact to confirm. At that point I called my dad who called the police on them because we could not verify employment and determined this was a scam. The head "mover" said he would call his boss. He called someone on the phone, made fun of the fact that I needed verification, and hung up. He said the guy would call me to confirm. It never came. I asked three more times, and he said he would call, and never did. I am still waiting for that call. I had no choice but to confirm that this had to be a scam Someone from the company called prior to the police arrival. I told her on the phone I wanted my stuff back in my apartment and my money returned. She said she would make sure that both of those happened. The movers refused to move my items back and threatened to leave them on the side of the road. I told them that I talked to the company who said they would make sure it happened, but the said they didn't know who that person was and did not work for her. At that point, the police and I decided that these people were fraud and did not work for the company. The police stepped in and the movers agreed to move my items back to my apartment but only if I paid the guy $800 directly in cash (Venmo). They did, but left my apartment a mess with garbage all over the floor such as water bottles, urine on the toilet that I had to clean up, and all of my boxes labeled fragile were crushed during transit or stacked under heavy items. I watched one guy drop my box of pictures down the garage ramp and another load up heavier items on top of labeled fragile boxes which crushed them. Ended up being $3000 worth of damage. They were also talking about me in Spanish in front of my face and calling me names such as "perra" (bitch), "puta" (bitch/whore/slut), and "maldita perra" (fucking bitch) because they probably figured I couldn't understand. In the end, I did not receive my services. I cannot the company any longer due to being blocked. I claim a violation to the Fair Practices Act since I was not treated fairly, fair dealing did not occur, and duties were not performed. The company blocked my number that day, so I can't even call to get my money back or discuss the issue. It has been over a month and nothing. So many this will get their attention. NEVER HIRE THEM. IT IS A SCAM!

Hilton's estimate was right on. The staff has been so kind, professional, and helpful during a…read morestressful time! Thank you so much!

Very professional, clean and reliable. Highly recommend this company to anyone looking for…read morereputable company