No standardized process across locations. Employees providing different information, stipulations…read morenot listed anywhere on company website. Return phone calls nonexistent from district office.

This is one of the worst companies to do business with. From today's experience, I was planning to…read moreclose out my account and remove any items from my storage bin. I drove up to the gate to input my key code and it said "access denied." Thinking maybe my key code was incorrectly dialed in. I tried again and the same thing happened. Ok then, let me go into the office and see what's up. I gave the peoples my name to look up my account, and I forgot the exact date I started with them. Today's the 30th, they told me I was ONE DAY LATE from paying my bill, so they mentioned they put a padlock on my storage unit. Then up to this point, everything is all good. This is the dialogue. "Ma'am, I'm going to close out my account today. I don't think there's anything in the unit but wanted to double check and recover my lock." "Sir, well since you are a day late, we locked up your storage unit. We can PRORATE you a price for a day, so you can grab your items." I'm thinking to myself, are you serious, 'PRORATE You a Price.' They also Had to mentioned that if I left any items in the unit they will charge for cleaning it out. Shaking my head at all this nonsense, for one day. So it's totally my fault not coming beforehand and I get that, but the principle of the One Day is driving me crazy. Just be aware, also the Prorated Price was $5 for one day. I recovered my lock and in the unit was only a folded up moving box. If they wanted $5 they could of just asked me for it instead of this nonsense. Lesson of today, "Don't be ONE Day Late or You'll pay A Prorated Fee.' Guaranteed!!!

We had a great experience with absolute moving company! The team was professional, courteous, and…read moreefficient. Would definitely recommend!

Used them for a local move in Norfolk, VA. Very professional during the whole process. Reasonably…read morepriced as well.

I've been using them for my storage needs for about a year. I have never had any issues. The price…read morecould be lower, but other than that, my experience has been good.

Just moved back to the area and was trying to access my unit to move some things out of it and my…read more"gate code" does not work. I logged onto the app where it even tells you the code to make sure I had it right. It is 7:40 at night and access hours are till 10PM so there shouldn't be an issue with me getting in. I was hoping to move a lot of things out and drove across town to do so... just very disappointed.

I come here often to drop off items since I work at Sentara Norfolk General. If you come at rush…read morehour it's super busy but if you come after 5:30pm it's not too bad. I got here at 6:20pm on a Tuesday and they close at 6:30. I always pay attention to the staff's attitude especially towards the end of the day and the young lady at the front desk was so kind and compassionate even as more people came in at 6:29pm. Kudos to the staff. Though I didn't have to interact with her because the have an Amazon self service station (which is awesome!) I couldn't help but give the staff a shoutout for their excellent service. Keep it up!

I frequently go to the UPS Store to return items from Amazon and other online stores. Recently I…read morewent to this location in Norfolk off 21st Street. I typically bring my packages in boxes not taped to allow for content verification. While visiting this location I was informed that I would be charged $1.50 for them to tape the box. The associate refused to accept my return unless I agreed to this additional fee. This is the first time I have encountered such a charge while making a return, and I found the interaction unprofessional. Due to this experience, I do not plan to use this location in the future.

I've used a few storage units for various reasons (usually moving related) over the years. Mini…read morePrice Storage is hands-down one of the cleanest I've ever seen. Highly recommend.

The customer service here is great! I am just now signing a…read morecontract to become a tenant here and the process it very smooth. This place is really nice, very clean (you can smell the cleaning products in main office), and organized. My tour was with Mel and she was very knowledgeable and pleasant, all of my questions were answered upfront. It was a great feeling to receive a call from the location manager the next day thanking me for coming out to view their site as well as ask if I had an additional question.

Amazing staff and great customer service. Shipping via USPS, UPS, FedEx, DHL and large freight…read morecarriers

This is my go-to shipping spot. They offer shipping for USPS, UPS, and FEDEX. They also have a wide…read morevariety of envelopes and boxes. I can never remember to buy packing tape for my house, but they are always happy to tape up my packages for me when I drop them off even when I'm using a prepaid shipping label. The shopping center is so convenient. I can always knock out at least one other errand (usually grocery shopping at Fresh Market) when I have to take my packages. Or I can just use this errand as an excuse to visit Starbucks, Gelati Celesti, or CFA across the street. Their COVID practices are great. I've been in about 3x since the pandemic started. Social distancing is enforced and masks are worn by customers and staff.

David has been an angel to work with. I have had the most horrendous experience using a different…read more company's storage unit to ship my belongings from California to Virginia. Throughout that entire process, I was in contact to have A Movers take my belongings from the storage unit to my townhome. Due to the other companies negligence, I had to reschedule A Movers THREE times. I was mortified to notify David each time, but he was SO UNDERSTANDING and patient. He even personally came to the storage unit to meet me before his team loaded up their truck. Because he was so flexible with my situation, my moving experience did a complete 180. I am so thankful for David and A Movers for being so reassuring and positive!

DO NOT USE! COMPANY DID NOT SHOW UP…read more My husband and I scheduled our move with Two Men and a Truck a month prior to our move and called a week in advance to confirm the date. The movers were supposed to show up between 9-9:30am, but when we didn't see them by 10 we called the main office. By 10:30am we were able to get in touch with our mover who said he'd be another 2-3 hours. When we hadn't heard from them by 2 we called several times and left voicemails, but received no response. By 3 the mover's phone was going straight to voicemail (we suspect he turned his phone off) and there was no one at the main office to assist us. At 4 we decided to cut our losses and hire Hercules Moving, which saved the day. We never heard back from the original mover or received an apology. Terrible customer service and complete lack of professionalism.