No standardized process across locations. Employees providing different information, stipulations…read morenot listed anywhere on company website. Return phone calls nonexistent from district office.

This is one of the worst companies to do business with. From today's experience, I was planning to…read moreclose out my account and remove any items from my storage bin. I drove up to the gate to input my key code and it said "access denied." Thinking maybe my key code was incorrectly dialed in. I tried again and the same thing happened. Ok then, let me go into the office and see what's up. I gave the peoples my name to look up my account, and I forgot the exact date I started with them. Today's the 30th, they told me I was ONE DAY LATE from paying my bill, so they mentioned they put a padlock on my storage unit. Then up to this point, everything is all good. This is the dialogue. "Ma'am, I'm going to close out my account today. I don't think there's anything in the unit but wanted to double check and recover my lock." "Sir, well since you are a day late, we locked up your storage unit. We can PRORATE you a price for a day, so you can grab your items." I'm thinking to myself, are you serious, 'PRORATE You a Price.' They also Had to mentioned that if I left any items in the unit they will charge for cleaning it out. Shaking my head at all this nonsense, for one day. So it's totally my fault not coming beforehand and I get that, but the principle of the One Day is driving me crazy. Just be aware, also the Prorated Price was $5 for one day. I recovered my lock and in the unit was only a folded up moving box. If they wanted $5 they could of just asked me for it instead of this nonsense. Lesson of today, "Don't be ONE Day Late or You'll pay A Prorated Fee.' Guaranteed!!!

We had a great experience with absolute moving company! The team was professional, courteous, and…read moreefficient. Would definitely recommend!

Used them for a local move in Norfolk, VA. Very professional during the whole process. Reasonably…read morepriced as well.

I have been using pakmail 21st street Norfolk Virginia for…read more35 years or since they opened! Both for my company and personal needs. They are always kind and helpful. Many times even helping me from my car with heavy raw cocoa beans being shipped to New York! Thank you guys for your efforts! They find your best shipping prices thru UPS, FedEx and USpS. Excellent Service

In business for over 35 years. Great customer service. Very knowledgeable about packaging and…read moreshipping.

David has been an angel to work with. I have had the most horrendous experience using a different…read more company's storage unit to ship my belongings from California to Virginia. Throughout that entire process, I was in contact to have A Movers take my belongings from the storage unit to my townhome. Due to the other companies negligence, I had to reschedule A Movers THREE times. I was mortified to notify David each time, but he was SO UNDERSTANDING and patient. He even personally came to the storage unit to meet me before his team loaded up their truck. Because he was so flexible with my situation, my moving experience did a complete 180. I am so thankful for David and A Movers for being so reassuring and positive!

DO NOT USE! COMPANY DID NOT SHOW UP…read more My husband and I scheduled our move with Two Men and a Truck a month prior to our move and called a week in advance to confirm the date. The movers were supposed to show up between 9-9:30am, but when we didn't see them by 10 we called the main office. By 10:30am we were able to get in touch with our mover who said he'd be another 2-3 hours. When we hadn't heard from them by 2 we called several times and left voicemails, but received no response. By 3 the mover's phone was going straight to voicemail (we suspect he turned his phone off) and there was no one at the main office to assist us. At 4 we decided to cut our losses and hire Hercules Moving, which saved the day. We never heard back from the original mover or received an apology. Terrible customer service and complete lack of professionalism.

I frequently go to the UPS Store to return items from Amazon and other online stores. Recently I…read morewent to this location in Norfolk off 21st Street. I typically bring my packages in boxes not taped to allow for content verification. While visiting this location I was informed that I would be charged $1.50 for them to tape the box. The associate refused to accept my return unless I agreed to this additional fee. This is the first time I have encountered such a charge while making a return, and I found the interaction unprofessional. Due to this experience, I do not plan to use this location in the future.

I come here often to drop off items since I work at Sentara Norfolk General. If you come at rush…read morehour it's super busy but if you come after 5:30pm it's not too bad. I got here at 6:20pm on a Tuesday and they close at 6:30. I always pay attention to the staff's attitude especially towards the end of the day and the young lady at the front desk was so kind and compassionate even as more people came in at 6:29pm. Kudos to the staff. Though I didn't have to interact with her because the have an Amazon self service station (which is awesome!) I couldn't help but give the staff a shoutout for their excellent service. Keep it up!

I've used a few storage units for various reasons (usually moving related) over the years. Mini…read morePrice Storage is hands-down one of the cleanest I've ever seen. Highly recommend.

I had a wonderful and professional help with finding the correct storage for my things . Thanks to…read moreMs Mariah and Ms Britney for their assistance; wonderful people. thanks again

The service was outstanding. Will definitely recommend using them Again…read more They were very professional and timely.

DO NOT USE!!!! We arranged for All My Sons to move us. They…read moreshowed up and said that our kitchen floor is unsafe (we didn't ask them to move anything from the kitchen) and so they couldn't move anything. Now we have to find someone else last minute to move us!! I would give 0 stars if possible.

My second time moving with the Moving Company. Billy and his team are FANTASTIC! This go around I…read morewas fortunate to have a team of four which made the move lightning fast! I'll be honest, I had some incredibly heavy items (eg gym equipment and the dreaded latex mattress) that needed to go up tight corners to a second floor. These gents make it look like lifting feathers! As always, respectful in nature and treat your belongings in the same manner. Being military, I've had the great luck of doing 6 moves in the last 13 years. My last one was local about 3 years ago and I was so fortunate I could call on the Moving Company again to help me with the move. If you want a strong team of men who will go the extra mile to get you settled into your new abode, look no further!

I couldn't speak more highly about Billy and his team. They moved us cross country and all of our…read moreitems arrived safely.

Wow! Emanuel and Nico were honestly awesome. These two moved furniture (involving…read moredisassembly/assembly), removed several large, bulky items that have been needing to go, and worked with us as we adjusted our plan on the spot when we decided to have them move and haul some additional items. They were professional and prompt. Great work and customer service. Thx again for all of your help!

Worst moving company They came 3 hours late and threat me…read moreto cancel of i call , rude manager After they arrive they said the invetoru your procidr for the quote of two hours is wrong this job will take 7 hours ( its 2 bedroom furnitre ) i said if there is few items i miss wont take abother 5 hours . Badk and for ard doscussion they bc all their manager and cancel and left I end up renting a uhaul and doing it myself I call to refine the $99 deposit they refuse to refund it back to ven they didnt do any service pitting the fauly on us Bad service has bi respect of peoppe time and money Have no decency and should not be in buisness