I have been shipping my UPS packages from here, off and on, over the last 9 years and never have I…read morebeen treated more rudely that today. First, I come to their shipping counter as before, very clean and well maintained, and placed my packages upon said counter. One lady on duty, on the other side of the area, who appeared to be doing laminating work. Focused on her work, I get that, yet oblivious to the fact that she had a customer. A "We'll be right with you, sir!" was all that was required. But nothing. When I finally did get her attention she asked if I was shipping packages, a fact that to me was obvious, but I told her I was and she assured me I'd be taken care of soon. As I stood and continued to wait I saw a man coming my way, thin build with a beard. And the rudest staff member I ever encountered. No greeting, asked me what I wanted, no "How may I help you?" as other Staples do. I told him trying to break the ice, with my hands on the packages, "I want these to go away." Then he demonstrated why he'll never have a better job than this, he asked me if I want to ship the packages. I told him "Yes" with just an edge of impatience to my voice. Then he said what he never should have said, "How am I supposed to know that??" So I explained, "I'm here at the UPS counter, I have packages with UPS labels, two plus two equals ..... " He told me with the same rude tone that he'd be back and I knew he wouldn't, I saw him speaking to two others, one I presumed to be the manager, if he hadn't been busy I'd have brought this to his attention. Finally the lady had a break from her work and more politely checked in my packages and gave me my tracking info. Anyone who wants to do business with this store, you're welcome to them.

Varied selection. But waited 10 minutes to checkout. Five employees in the st store but they didn't…read morewant to open another checkout line because it was within 15 minutes of closing. So we had five people waiting in line for an inordinate amount of time.

Recently had very simple transaction in Greentree; 40 copies of graphics on peel and stick paper;…read morenothing special. With one other person in the store, and no one in front of me, it took the FedEx employee 5 minutes to make 40 copies. The entire transaction took less than 10 minutes. Not until I was about to pay, was I informed that, because of the $ amount, I was going to be charged an additional $17.00 same day fee. What? I questioned the employee about the charge, and he gave me the option of leaving the copies behind and returning the next day to avoid the $17.00 charge! The copies had already been made, sitting on the counter in front of me... How would returning the following day, make that charge less of a requirement for FedEx? Was there a time portal that would give back time to that employee, or reprioritize me in the queue. It was done - services rendered! I paid the $17.00, it wasn't so much about the money... I was more stunned by the absurdity. Train your employees to advise me of a policy prior to the transaction FedEx, or at least empower them with common sense and the ability to override a mistake.

I can't say enough great things about Ray C. and driver, Josh! They went above and beyond when…read morehelping me with my super heavy return!

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

Easy to ship with self scanning service. No long lines if you have a pre-printed label.read more

I don't utilize this business frequently, but I have always found the people there friendly and…read morehelpful. There is always a line. I recently went there on a Saturday morning and there was already a line waiting for the store to open. The workers were kind and patient, and the line moved quickly. It was a good experience.

I stopped in yesterday to buy some wardrobe boxes for my move. Chris, the young man at the counter…read morecould not have been more helpful! He jumped right up, came around the counter and showed me what they stocked in wardrobe boxes. He is extremely knowledgeable about the products they sell! Chris impressed the hell out of me with his great attitude, knowledge and can do spirit. If the manager/owner of this UHaul location allows him to get away they will be making a huge mistake! I would consider a raise for him! Great job Chris!! Thanks!

I went today to return some of the items I purchased 10 days ago and they refused to issue the…read morerefund when the items are UNUSED

I've had some bad moving experiences, so it was amazing to have a point of contact who proactively…read morereached out to confirm everything. I received notification of when the movers were on the way and when they arrived. Not a far move, but they did it all in 2 hours. My quote had 3 guys, but a 4th showed up to help unload at the new place. Very friendly and thoughtful people. As an aside- I recommend using rentacrate. The guys definitely seemed to appreciate the nice durable boxes with handles and it made everything really easy and quick. Hope I don't have to move for some time, but I would plan to use them again!

Recently used Diversity Moving. Showed up on time, pretty flexible about what they will move…read more Piolite, professional. Things seemed to go well. A little annoyed we got one minor ding in a wall, but over all. Didn't seem to bad. Over the weeks, we went to setup more rooms, more furniture, etc. A LOT of my furniture has new scratches and dents that I didn't notice from a quick glance. None of it catastrophic, but extremely frustrating. Despite this, they were still polite and professional. Didn't charge too much. A little more care, and it's be 5/5, perfect.

I reached out for help moving out of a personal care home. Not having any young people locally to…read morehelp with such a move, I turned to Yelp for referrals. I connected with Kris and his partner, forgive my poor memory, and arrangements were agreed to. Bang It Out came, saw, loaded, unloaded and made sure my walker and I made it safely back home through the snow. You can't ask for more than that from anyone. Thanks guys!

Movers were all very friendly and only two items were broken. They notified me right away. Most of…read moremy things were heavy so they did a great job on moving them in a timely manner. However, the movers were an hour late and showed up with an extra person than I was not originally quoted. Which is fine, if it doesn't change my quote, but what I was charged ended up being expodentially higher than what I anticipated based on the quote. Especially since I moved a majority of my items before they arrived. I had most of the items already ready and took apart and put together my bed itself. I even assisted helping move what I had left by loading the smaller items in my car. I moved most of the items before they even arrived so they had really only had the heavy/bigger items that I couldn't take myself. There were also 30 minutes I couldn't even find the movers, even after calling them. I had moved 6 minutes down the road but it took them over 30 minutes to arrive. I had driven back, double checked they got everything, locked everything up, came back to the new place, and still waited another 15 minutes. So they were off somewhere unknown to me. This also lowered my trust in their service. When I asked for an itemized receipt so I could double check how I was being charged, I never heard from them again. If you do decide to use this company, you should know that the quality is excellent because they take care in how your items are moved, their professionalism and communication is great but you may hear them complaining if items are heavy. I think the funniest comment I heard from them was "Everything is heavy Up in this Crib". I would recommend ensuring someone is there the entire time to ensure you track when they leave and when they arrive at the new location and have them itemize the receipt before sending you the bill. A vague receipt won't do to make sure you aren't overcharged.

Highly highly recommend!! This is my first time using a moving company, I don't know about other…read moremoving companies but this one, they have made my life so much easier! Shannon was my moving specialist, she is super nice and responsive. I had a million questions and I was very worried about the move, she was very patient with me and walked me through each step, calmed me down. No hidden fees, everything's listed on the quote and if you have any doubt, ask Shannon and she can clear all your doubt out. On the day of my move, the crew arrived on time and were super efficient. All three of them were all very kind and they paid a close attention to the furnitures and all the fragile stuff. As I said, highly recommend. Really nothing to worry about, and if I ever move again, I will hire them.

We hired this company to pack and move our things in July of 2021. The movers were quick to pack…read moreand load everything onto their truck, but everything the movers did after they loaded everything was completely unprofessional and incompetent. After the truck left our old address, the movers took more than an hour to arrive at the destination which couldn't have been more than a 5 minute drive away. When the movers finally did come back with the truck, they were drinking sodas, so we assumed they just went to lunch. Nothing wrong there -- it was noon and people have to eat. However, at the end of the day they charged us for the hour they were at lunch (see attached photos). At the end of the move when we were unpacking, we saw that the movers had significantly damaged many of our possessions including our printer, an office chair, an office desk, kitchen supplies, our TV console, and had lost many items including the screws needed to reassemble our bed frame. The movers took no responsibility and just told us to search for the lost items in the old apartment (which did not have the missing items). Unfortunately we did not get an upgraded insurance policy as we did not expect a $240/hr company to be this bad at their work. We naively believed that a company with glowing reviews on the internet could do their jobs correctly. Nonetheless, we decided we would settle for the $0.60/lb reimbursement. After nearly a month before we finally got ahold of Prime Moving again for reimbursement, they simply denied that their movers had done the damage and refused to reimburse us for more than $100 for having caused nearly $500 of damage. Apparently if you don't take before and after photos of everything you own, they can just deny that their workers did anything wrong. It's truly a shame that this company won't stand by the quality of their work.