I spoke with the owner of this business about storage space and he was very helpful and spent time…read moremaking sure my questions were answered and my site visit was prompt. Nice job.

From the owner: We offer a variety of storage services. Indoor self-storage units in a range of sizes as well as…read moreoutdoor vehicle storage. Book now online to save up to 50% off our standard monthly rate.

The actual movers where really good however they didn't start until 3 pm and then the office…read moreovercharged me. They charged me for 12 rolls of packing tape when they barely used a 1/2 roll. I called twice for a refund of that charge and they kept saying g they would do it but never did. The customer service in the office wasn't great as they never updated me on the timing either as I had to be the one to keep calling.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

I don't often enter into self-storage situations, so I don't have a ton of experience. We have been…read morerenting from them for a few months. So easy to deal with. So easy to get around the grounds. Glad to see others coming to their units. Our unit is dry with a well maintained outside. They do auto-pay which is great. Very easy and convenient to get to as well.

This storage place is a freaking ripoff always increasing their prices. They just informed me if…read moreanother price hike in 30 days, but my boat will be gone before then. TAKE HEED, PLEASE DO NOT USE THEM FOR STORAGE or you will pay for it in the end.

I am a repeater (4) at the Express in Etna. Each time that I have moved, I use Express. A gentleman…read morethat works there,Scott Coull,is every where in the building. He helped me with any questions that I had and lent a hand with heavy items. Just an all around great guy!

Jenn is a fantastic to work with (She's a priceless gem)…read more Great store Awesome staff Easy to work Thank you for the great service

I utilized the Carnegie ez storage on several occasions and I am very satisfied with the services I…read morealways receive at this location. I felt that my belongings were in very safe and clean storage that I will definitely be using again if I need valuables stored! Thanks guys!

I am so happy that I found this storage facility after looking at many others around my area. This…read moreplace has a down to earth, family run feeling to it. And is by far the best value. The 2 people that run this facility are absolutely amazing. Sanda is such a peach. Very easy to work with and talk to. One of the things that really stuck out for me was when I was in her office, there was another customer that came to the gate and she was punching in her code wrong. Sanda was able to see who it was, called that customer by name through the intercom, and advised she should enter it again. Knowing each customer like that adds such a personal touch. It really warms my heart. During one of my trips I noticed Alex in the front watering the garden. He stopped and waved to me, it felt like home. I will continue to recommend this storage facility to my friends, family and fellow yelpers :D