Great customer service and ready to help. I dropped off a truck on a one way rental, and left…read moreso.ethi g in the cab. They held it for me and I picked it up a few days later. Nice! Big yard, enty of room for large trucks and trailers.

The guy who runs this place is so rude and disrespectful not to mention he adds on extra charges to…read morerent the U-Haul's outside of U-Haul's policy. He just cursed at me called me names and I have it all on video. Don't come here if you want good service.

Be careful of the bait and switch that this company does period I signed up in november on a rate…read morethat I was comfortable with.And we barely started february, and my rate went from $112 to $212. And they are telling me that this is a standard increase. A standard increase to me would be fifteen twenty dollars, fine whatever but a hundred?!! They assured me that it wasn't because I reported rat droppings all in my unit and weird powdered stuff in my unit... but this whole thing feels very off

If I could give zero stars I would, our storage got broken into and we didn't know about until we…read moremoved and went to get our stuff and almost everything was gone or damaged. When we went to the front desk they told us that they sent a letter 2 YEARS AGO, we never got a letter or anything. They definitely allowed this to happen

My neighbor organized a huge operation for donations of food, supplies, and clothing to be sent to…read morethe refugees fleeing the Ukraine. As part of the shipping, they needed boxes and Josh was very gracious in donating a bunch to the cause. Thank you for your kindness. We will definitely keep you in mind whenever we need to buy boxes in the future!

Absolutely horrible experience. We reserved a truck a week in advance, only to arrive and be told…read moreit had a flat tire. (Umm hello you don't check your trucks?) Instead of honoring our reservation by providing another truck, they refused, claiming they "didn't trust my husband to bring it back." We were shocked by how we were treated!!! When we became understandably frustrated after they failed to provide the truck we had reserved, they called the police instead of trying to resolve the situation. The responding officers were professional and told us they had received numerous complaints about this location before, but explained there was nothing they could do because it's a private business. The entire experience felt extremely dishonest and misleading. We lost valuable time, our moving plans were disrupted, and we were treated with complete disrespect. We are opening a case regarding what happened and we believe this place is fraudulent!!! Please do yourself a favor and avoid this location. Based on our experience, I would not trust this business with another reservation!

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

This place is a fortress for your stuff with a wonderful staff!…read more My husband and I needed a place to store our belongings for 2 months while we transitioned from our loft to our new house (which was still under construction). I knew this was the right place to house our belongings when I asked the manager during the tour if they had issues with pests or theft, and he was mortified and responded "what kind of storage unit would we be if we had pests and theft happening?!" (A response I had not gotten from a different storage unit I toured before finding R and 21st storage). He then went on to share with me all the security and pest prevention measures they take. Booking the unit was easy, the price was reasonable, and it's very clean and professionally run. They have ample available carts and do a great job with security. They also have ample parking. Also because there's only one entrance and limited hours, we felt especially confident in our items staying secure and in quality condition. Cons - the hours are somewhat limited (particularly on weekends when they close at 4) and because it's a fortress vs. drive-up it does take a bit more effort (and time if using movers) to get stuff into the single freight elevator, down the hall, into the unit etc. All that to be said, it was the "cons" which gave us a much better sense of confidence, security, and anxiety reduction leaving our belongings here. You will absolutely get an arm workout from the lifting the elevator rolling door up and down though! We can't say enough positive things about the experience and it's great that it's located right in the heart of midtown!

Great packaging supply company!! I went in there to see if I could get a bundle small boxes so I…read morecan ship some gifts out. And since they're a packing supply company I was wondering what the minimum order would be. To my surprise, they didn't care I only ordered a bundle and helped me out right away!! This is a MUST GO place because they have all the shipping supplies and they do shipping to China too!

Excellent experience! Great costumer service. Really helpful for myself. They gives more than what…read moreI wanted. Just sharing my feelings with you guys, it's worth it to visit

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

I wanted to ship a set of glass dishes and matching coffee mugs to Hawaii. Maria, at Box World,…read morepacked all into a cozy box with lots of padding. Six days later, niece received all glasswear without one chip! Not my first visit to this business. Highly recommend using Box World for cardboard needs.

They did an excellent job for me!…read more They boxed and shipped my large Trip Tych picture, with a deluxe Koa wood frame. My daughter wanted this Lahaina land and sea seriograph in her island home. They double boxed it with special protection and sent me a picture of their work. This Trip Tych was to big for me to handle so they arranged a pick up. After boxing it they shipped it via UPS. It arrived in great shape. Their communications were above and beyond any business I've dealt with. I knew my art work was being taken care of. R. Brown

This is an update to my last review from two years ago. At that time, I rented several units…read moreeventually downsizing to one 10x20 unit. Last month I finally left this establishment and should have done this much sooner. I am currently saving a significant amount of money by doing so at another facility. Savings of $140 a month, for the same size unit!!! Dina and Dave who live on this site are great. Dina is the regional manager and Kariss is the site manager. When I first moved in Kriss did her job, as she should. I rented the units but immediately she wanted me to leave a five star review. I did so but that was based on just the move in. During the time there I became increasingly frustrated with Khriss. Reasons why are numerous but the main thing was loss of money. My money!!! After giving written and verbal notice of departure, well in advance for that a specific unit I saw that she let the autopay charge for that empty unit go thru! Once again that was loss of my money!!! Khriss is a nice person but I feel that she definitely dropped the ball on something that was solely her responsibility! Dina did make sure that another overcharge was revoked. Like I said there are other numerous circumstances that cause me to give her this one star review. No brag just fact!

Dina & Kriss are very helpful and professional . I now have 2 parking storages in a safe clean…read morelocation. Thank you Laurie Perez