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    Extra Space Storage

    5.0 (2 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

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    1 year ago

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    Emily S.

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    1 year ago

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    Life Storage - Portland

    Life Storage - Portland

    (7 reviews)

    East Deering

    The nice lady at the front working 7/31/24 was so helpful. I ended up having issues with my…read morereservation, but she was able to get me a unit and explained what happened (my fault). Was extremely nice and the perfect customer rep. Would come again. Rates are also good! Thanks for all the help!

    So, let me tell you what I've been dealing with the past few days. After my father passed 3 years…read moreago, I put his antiques, furniture, collectibles, artwork and photographs in a climate controlled storage unit with Life Storage on Presumpscot St. An underground sprinkler burst Tuesday night and flooded the whole first floor in 6-12 inches of water. I was notified in a very matter of fact email at 7pm that night. I was told not to come to the facility until an email goes out letting us know that it is ok to do so. That email never came. All the while my father's things, some of which are irreplaceable, are sitting in water. You would think in a situation like this, when emotions are high, that a national company like Life Storage would go above and beyond to be empathetic and helpful. Not the case. I asked if I would be charged for the month in light of all this. I was told that "yes I would be, that they had a business to run." The next day when I came to move my stuff out of there, I arrived to find large fans taking up the majority of the aisle to my storage. The same woman that told me I would still have to pay this month for my unit, told me that I would just have to "do the best I can." Even though the aisle was unnavigable. When I told her that, instead of saying, let me help you find someone to get those fans out of the way. She told me to "go find someone from Servpro." By insisting on charging me this month in spite of the time, money, damage and emotional distress the situation caused, Life Storage has lost my business for good and I would have been with them for years more if they had done the right thing. I had to rent a U-Haul, hire help and take time off of work. The least they could do was be kind and offer not to charge me this month. Instead my father's items have been moved to Read Street Self Storage in Portland. Jim who runs the office could not have been more helpful. I'm thankful to no longer be giving Life Storage my business and I will be telling everyone I know not to ever use them. I hope that $209 they insisted on charging me, was worth it.

    Extra Space Storage - selfstorage - Updated June 2026

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