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    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

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    Emily S.

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    The UPS Store

    The UPS Store

    (21 reviews)

    Don't go here for notary. As a notary myself I know the law and rules. The lady here marked on my…read morelegal document in a place other than the notary block, voiding it. She's got a shitty attitude also.

    I purchased a one page printing job on their website to print out the shipping slip for a large…read morepackage. It was heavy and I lugged it into the store and approached the counter to give them my order # like I have done a handful of times in the past. Would you believe that not one of the three employees working (one of which WAS THE OWNER) could figure out how to print it out!? This is one black and white shipping slip I'm talking about here After around 10 minutes of being left without any explanation of what was happening, I explained that I needed to leave for work. There was no apology for the inconvenience, no offer to hold my package until someone who knows what they're doing can help me out, and of course no mention of a reimbursement. Just a shrug and the excuse that, "We don't know how to do this and the guy that's usually here is out." At this point, learning that this is the owner telling me this, I was frustrated. I asked him how something that usually take me less than 5 minutes to do is now going on almost 15 mins and why do they think that telling a customer that "we don't know how" is a help to anyone, and I am met with this guy giving me a "time out" sign right in my face like he was the referee who showed up to the wrong game. That was it. What kind of business owner acts like that? I went to the Longmeadow store the next night and was in and out in maybe 3 minutes with the employee even helping me carry my heavy package in from my car. Night and day difference. There's a reason why this place has so many negative reviews. Stay away.

    Four Guys And A Truck - New logo!

    Four Guys And A Truck

    (28 reviews)

    I definitely recommend four guys and a truck! Owners Lori and Graceann were very communicative and…read morelovely to work with- from dates, to planning, to logistics, they are clearly pros. Leading up to the actual move, head mover Jack came to asses and take measurements to be sure that they had the right equipment and everything. Jack was thorough, smart, and very easy to chat with. On the day of, Jack and his team were awesome. We had a complicated job with some really huge items, and two different delivery locations, and Jack didn't flinch. He even texted me updates throughout the day so that I was clear on timing and aligning with my staff. Thanks Four guys!

    READ the fine print. I am elderly and disabled and do not drive. I thought when I hired a truck…read morethat they would fill the truck. WRONG: I had to make an inventory of things I wanted moved. I didn't realize that if an item wasn't listed on the inventory they wouldn't take it. I had to have them come back for an estimated additional $1300-$1600 dollars. They were supposed to be here around noon. At 12:40 I called and was told they had a 2 hour window. I had had to make arrangements with friends based on 4 Guys arriving around 12. As I don't drive I needed to have a ride to the new address. My ride couldn't do the later time so I had to scramble to find another. It's now 2:45 and no truck. When I called a got a very calm person who began to explain why they were late. I told him I don't want explanations or excuses so he offered to call the whole thing off. I was almost speechless as I'm under a deadline. Would not recommend them: not reliable.

    Extra Space Storage - selfstorage - Updated July 2026

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