If I could give negative stars I would, I went there to get a lace wig installed, first it was…read more $100 which sounds ok right, then $50 to bleach the lace, that was all understandable, but then I was charged for basic curl not a style but big curl to tame the hair for another $25. The worst part was the lady that did my hair was very nice, but had no idea what she was doing. She didn't cut the lace right and by the time I left the salon and walk tho my car the lace was already lifting and I, wanted to go back inside to get them to fix it but I was so tired and aggravated that I was there for over 4 hours and was so disappointed. I went home and took it off immediately, watched a YouTube video and did a much better job than what I paid $175 for, I would never recommend anyone to go there

BEWARE.... Please…read moreread entirely ... Pleasant experience with Ms. Jackson in March 2021. She installed a Malaysian Braidless Sewin and it lasted a few weeks. Typically they last a few months with a tighten every 4 weeks but in my case my hair was not strong enough to hold weight at the time so they came out. So Ms. Jackson explained to me to take proper care of my hair and suggested vitamins and because of taking her advice my hair grew and is so much stronger. It has been a whole 8 months and my hair is stronger and has no fall out. My cousin was getting married on the 18th so I decided to make an apt to get a new Malaysian braidless sewin so I could do a nice hairstyle for wedding. Unfortunately Ms. Jackson was not available so I made an apt with a newer stylist who has been there about a year now. It was a huge mistake!! More of a headache then anything not to mention I am out 700!!!!!! I had the sewin done on Sept 17 and it came out in just 4 days after wedding!!! Now they are supposed to last a few months. Now the first time I paid 125 for install of 6 rows and also for hair which I ended up being undercharged for. At that point I was so upset. The stylist Turricka agreed to see me to find out why. She decided to place the blame on product from the wedding causing slippage however the only product used was hairspray. Come to her surprise it was not the product it was a threading issue. Since I had to go in anyway I decided to remove the blonde highlight for a more brown tone. So i bought more hair to replace the blonde. After she reinstalled two rows re-threaded and tried to secure it she sewed in new color. She also failed to tell me till the end of service that I had extra pack of hair just about she could have used instead of me buying a whole new pack. Typically you need two packs of hair for Malaysian buy depends on client. So now I was out 425 from first service and hair and 225 for second service. At this point considering it was an installation issue for the second time at that point I should have been refunded. I left the salon that day with a scary feeling I would be back. Come to my surprise not even FIVE days pass and my whole Malaysian is loose and an entire track was now out of my head. See pics below...I was freaking at this point. I just spent a total of 700 on install and hair for it to fall out!!! I immediately contacted my stylist Turricka and also asked for the owner's number. I requested it be fixed asap and I be refunded for all services related to first and second and this visit at no charge. After multiple attempts to contact the stylist agreed to come in on the 27th and fix my hair yet again for the 3RD time. I spoke to the owner Kitwana and she tried to put the blame on me as the customer regarding the products used etc slippage. I get to the salon around 915 am on the 27th. I sit down in the chair. Turricka and the owner evaluate me say my hair is dry and actually the threading was incorrect the whole time so Turricka had go back in again and re thread to secure and re tighten everything and Kitwana had to train her again. Only Kitwana left Turricka to do fix the register issues because all the hair was rung up incorrectly the first two times which again was not the customer's fault. I blame the owner for not taking the time to train her employees properly on all ends. The owner Kitwana told me only 4 girls are allowed to do the Malaysian and she trained everyone of them. If that is the case, why did I have to go to the same stylist 3 times to fix my hair!!!!! At that point, the owner said she will fix it but all she cared about was money. When Turricka was done I had to go over to Kitwana the owner and tell her it was still loose and that my tracks were showing again. Instead of correcting the issue I walked out angry with visible tracks dry brittle extensions which were supposed to be good quality hair. I am so upset over this experience. At this point I am demanding a refund for all services from 9/17 and 9/22 as well as the extra hair I did not need totaling 293.00!! If I do not receive a refund I will be contacting my bank disputing charges and contacting BBB. Think twice!!

This was my first visit to Awa's and definitely not my last. I did not catch the young ladies…read morenames in the shop but both were very pleasant and nice and they greeted me when I arrived at 9 am. My hair was freshly washed and I only wanted 2 braids which were done very neatly. I like that Awa's accepts cash, Cash App and Zelle as forms of payment. Awa's prices are fair and reasonable compared to other salons. Not only do they do braids but weaves/sew-ins, wigs, press & curls, relaxers which would make them a full service salon. Awa's accepts walk-ins but I would think if you were getting a service that would take a while you might want to call and schedule an appointment. You will not be disappointed at Awa's!

Awa is pleasant and talented. She does a great sew-in! I was pleased with the quality of the…read moreservice.

I've had a hard time in the past finding a loctitian I feel comfortable with, especially as someone…read morewho's neurodivergent and sensitive to different environments. From the start, Erica was warm, patient, and made the space feel inviting and calm. She's super skilled, gentle with my hair, and really listens. I always leave feeling good about myself and my locs. Highly recommend!

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

Everyone there is fantastic! Especially Lisa Dee. Friendly and gives you a great cut and color.read more

Loved her service. My hair is gorgeous after I attempted to cute it. She gave me beautiful styled…read morelayers. Will definitely be back in a couple months!

Naomi worked magic that I did not think was possible. First off, I have not been to a salon in…read moreyears, I was a bit anxious regarding how my silk press and curl would turn out. From the wash, Naomi took her time, ensuring she thoroughly worked through every strand and nook and cranny of my hair with so much patience, I felt completely relaxed. I almost fell asleep during my deep conditioning treatment. She not only educated me regarding my hair and trim recommendations, she made sure I was comfortable and aware of every step in the process. When it was all said in done, I was in love. You could not tell me nothing. Continuous compliments from others only confirmed the magic Naomi had done. Work I thought was impossible for my natural hair simply because I have not seen it look this amazing in years. Going on 3 weeks now, my roots are a little puffy but the overall silk press is still silky! 10/10! I have finally a stylist at last.

Beautiful Salon, Naomi did my braids and I loved them. Very professional and enjoyable experience.read more

If you have mixed hair like me, then you should already know that no one does our hair better than…read moreDominicans. DD is no exception. They're quick, cheap, and can straighten the heck out of even the curliest hair. BEWARE: There's limited English, so brush up on those Spanish skills.

I have been going to this salon for many years, I appreciate their kindness from the time you walk…read morein the door until the time you leave. They have a great staff w are all very talented and do their best to please their clients! I get many compliments on my hair and I am happy to support their business!! Even though the pandemic, they have withstood the storm.

I love this place it's so good, I got a silk press and it's soooooooooo silky. The staff is…read morehelpful and excellent at their jobs. The salon itself is very clean and welcoming. I recommend this salon to everyone!

I didn't like that the wash girl kept brushing my hair from the roots instead of brushing from the…read moreends up- she did this while washing my hair and while blow drying it; I believe that causes more breakage than necessary and it also makes detangling more difficult and timely. Also, she smelled like cat pee. I know I'm not tripping because I'm allergic to cats and broke out in hives. Other than that the ladies are nice and style well.