Used to love this place, it's becoming run down and dirty. When you are getting shampooed you look…read moreat dirty ceiling vents. All the good stylist have left. It's giving hair cuttery vibes. I know get blow outs else where, I am greet by a friendly employee, I'm offered a drink, whole different experience.

Tamiya was incredibly rude and nasty towards me. It was a very uncomfortable and unwelcoming…read moreexperience. She seems miserable and I wouldn't trust her touching my hair ever again or anyone else's for that matter. Such a horrible experience.

Prompt service, beautiful and clean facility, Jason understood exactly what I wanted in my haircut,…read moreand delivered!

Although this salon is beautiful and offers many services, they completely lost my business. I paid…read more$100 for builder gel on my natural nails, which is excessive considering I travel often and have never paid over $70 at other salons. I came in with builder gel already on my nails, and while I agreed to remove the previous set and add a $10 French tip on 4 nails, I was never told about extra charges added at checkout for "soaking off" and "length." Charging extra for removal makes no sense when nails are typically filed down during a new set anyway, and charging for length feels like an unnecessary add-on since maintaining length is part of regular fills and sets. Listing lower prices online only to add surprise fees is misleading, so I'd recommend asking about every charge beforehand. What made this worse is less than two weeks later my builder gel started separating from my natural nails and one completely popped off. During the appointment my nails were also burning badly under the UV light, which has never happened to me before despite getting builder gel regularly for the last 8 months. I called twice to address the issue and the manager has yet to return my call. Between the hidden charges, poor quality work, and lack of customer service, this was by far the worst builder gel experience I've had.

So great! The gals here are awesome - ask for Apple. She did some super fun rainbow colored…read morehighlights in my hair that I absolutely loved! Everyone was very kind and caring. 5 stars.

I had the worst experience with my hair color at this salon! I asked for a balayage and all I got…read morewas bleached highlights for $230 without tip. I will not be going back! Don't know why all the great reviews. I will be going back to my old stylist who is further away but at least I'll be happy with a real balayage coloring. So disappointing.

I got my hair blown out for a wedding and I'll definitely go back! The salon is gorgeous it feels…read morehigh end and luxury but the prices are super reasonable. My stylist was really cool I had so much fun talking to her while she did my hair. It was such a comfortable and relaxing environment, definitely check this place out if you need a blowout!

Staff was awful and someone else's hair was covered in the seat. I have heard other bad experiences…read morefrom others who have gone here.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

Nothing but an amazing staff and salon team. I'm always satisfied with the level of knowledge each…read moreteam member has

I always love shopping here but some of the employees need to pay better attention to customers. I…read morewas with my mom and there were 4 girls behind the register one of them checked my mom out and I waited figuring she'd just get me to next not a huge deal. Instead she went back to talking to all the other employees ignoring the fact I needed to check out too and I had to ask to be checked out. Not great customer service. Other than that everything was great thought it was easy to find what we needed and the store is clean and organized.

I got my eyebrows microbladed and needed help doing my hair so I decided to check this place out…read moreand it didn't disappoint! Shania was amazing my hair came out perfect! If I didn't live in Florida I'd absolutely go back!

Omg what a wonderful experience with Sarah today .....mini keratin terrific outcome love love it!read more

I've been a client of the salon (particularly Anh) for about 2 years. The salon is easily…read moreaccessible, clean and staff are always professional. Anh is talented! She listens to her clients needs and applies her expertise- the results do not disappoint. I've always been satisfied with my services. Prices are on the higher end but services and pricing are explained on the website. End results are worth the pricing.

It was a great experience, Anh was very kind and I felt comfortable with her, I really loved the…read moreresult. The wait was worth it.

I am so happy that I was referred to Lion's Mane and decided to come…read more Josh came highly recommended and helped me turn my very damaged hair to the color I wanted, and he was very helpful, informative, polite, and professional. Everyone at the salon is very kind and professional, and the salon is very peaceful and clean, with the staff carefully following COVID-19 guidelines. I would HIGHLY recommend Josh and Lion's Mane as (by far) the best stylist/colorist and salon in the area. I will definitely return as a regular. If only all salons were like Lion's Mane, lives would be a lot easier and hair a lot more beautiful and healthier!

Josh! My first appointment was more then I expected. Josh took the time to explain the process,…read morecolors and what would be a realistic outcome and he got to work on my hair... After twenty minutes or so, a quick rinse, he applied smoothing conditioners and I was ready for a fresh cut, blow dry and style! Wow! The color was absolutely gorgeous- a golden blonde with warm dark blondes, browns and a fabulous shimmer to boot! Josh was everything I read in recent reviews online and then some..! I highly recommend Josh, and I booked my return appointment before I left.

Good service, good haircut, short wait, my barber wasn't sure how to use my gift card but…read moreeventually figured it out. Will likely be returning.

Horrible quality hair cuts, horrible customer service. Would not recommend this location to anyone…read more Staff was rude, and insufficient with their services.