I recently went to this place to have my hair cut before Christmas. I met the lady at the shop…read moreher name is Debbie she would be the one who would be cutting my hair. I brought in a picture with me and showed Debbie and asked her if she thought she could cut my hair this way. Debbie assured me that she could she had been cutting hair for 38 years and she's so good at cutting hair. After Debbie got done cutting my hair I looked in the mirror and was crying because my hair looked nothing like the picture of the style of haircut that I was assured that I would get. I pay the lady and quickly left. All the way home I cried I thought my hair was ruined for the holidays. When I got home I contacted an employee through Facebook messenger. She assured me that the cut wasn't as bad as I thought that it was. She asked me to send a photo of my hair and of the style that I had wanted. She then written me back stating that Debbie must have misjudged cutting my hair. It didn't even look anything close to the picture of the style that I had showed Debbie. After crying myself to sleep all night I woke up the next day I looked into the mirror and I still hated my hair. I decided to call and talk to Debbie the owner of the shop the person who cut my hair. I expressed to her that I didn't like my haircut that it did not look anything like the picture that I showed her. I told her my hair is ruined for Christmas and I really needed to try and get my hair fixed. Debbie then replied well I've been cutting hair for 38 years and I'm sorry you don't like your cut. She never offered to try to make things right she never offered to try to fix my hair. I've been crying for two days I decided that the only way to fix my hair was to shave it because to me it was that bad. I then posted on social media about the horrific haircut that I had received at Debbie's design and beauty Kentucky. I then got messages from Debbie's daughter Kristen threatening me telling me that she was going to get an attorney and sue me for slandering their business. I replied to the lady Kristen explained to her that I could sue her for emotional distress and to please stop contacting me or I would have to take my phone and messages to the police station and report her. I would think twice before going here .

Stylists need more experience doing color and highlights. I ask for an experienced stylist to do my…read morehighlights and color yet when I got to my appointment, the girl was very sweet however, she was not an experience stylist.

I'm new to Kentucky from California and was nervous about finding a good hairdresser here in…read moreRichmond, well first time was a success! I got Emily and she was so sweet and did a great job on my color and cut! She is my new hairdresser as I will be back. Thank you Emily!

Good atmosphere, convenient, and was lucky and walked i and got a haircut. There's a tanning bed…read morethat has special packages deals also.

Love Jonna Beth! She listens, and really pays attention to what will look best on you. She's great…read morewith color too!!

From the owner: As a professional beauty expert, I'd like to pamper you with a wide-variety of services from Modern…read moreHair Coloring techniques, like bayalage, ombré, multi-dimensional, etc. to Designer haircutting to customizing an entire new look. Full service, Family friendly salon. Check out Jonna Beth Styles on Facebook for before and after pictures, prices, updates and promotional offers!

Pam is very informative and knows her trade well. If you are looking for a hairdresser that knows…read moreher business inside and out, she is the lady to see. Bonnie

I came to Teresa at the Beauty Bar! I showed her 2 pics of the hair style and cut I wanted. She…read morerushed through and afterwards said you should have showed me a picture. I did! She ruined my hair! I have never been disappointed in a hairdresser before! It's way too short, the wrong color and the cut is a mess. I asked for a refund because I have got to go to a new salon and she refused and said she'd saw me for harrisment. I've got to go to another hairdresser to get this mess fixed some how and pay again. IM new to Richmond and this was a bad vibe. BEWARE DO NOT ALLOW HER NEAR YOUR HAIR

Jackie took me from Drab to Fab…read more I'm so excited to see what she does with her new location in January! Great experience. Loved the massage shampoo chairs too. Jackie is so friendly and easy to talk to. Hairdressers like her are hard to come by! She's super booked through the holiday season!!