The cashier that worked fri. 28, at 11:00pm tonight was EXTREMELY rude. I tried to get a coke…read moreslushi, the machine was broken (after saying it was ready) and I still got charged for the drink... but walked out with nothing.... I've been coming here for 20+ years... never again

Of course all of us that live near this location appreciate the wonderful employees, clean store…read moreand all those chip choices!!! Today however I tried one of their new signature grilled cheese sandwiches and OMG, this is seriously within the top 10 of all time! I got the bacon grilled cheese and added tomato snd pickles. HEY don't come for me it's Delish!!!!! Sandwich was huge, loaded with thick cut bacon tons of cheese (american and provolone), thick fresh slices of tomato, huge sourdough bread slices It was incredible !!! Just a little over $4. Highly recommended!! Whoever was working tonight 6/6 is a sandwich pro!

I have been a long-time repeat customer of this particular Shell location (@ corner of Five Forks…read moreTrickum @ Killian Hill Roads) for a number of years. The management are top-notch: Both the female daytime manager & male nighttime manager are CONSISTENTLY helpful, friendly, & professional while still being down-to-earth & AUTHENTIC. Each visit they recognize & convey to me the feeling that I am welcome & a truly valued customer. I grow weary of the 'Cyborg'-style employees encountered at every QuikTrip in town I've ever visited, who--though admittedly collectively dedicated & high-performing--ALWAYS seem like overly cheerful, robotic & hyped up clones of one another. I've wondered if perhaps QT employees are partially paid via a commission-like structure (based not on dollar amount but on the number of transactions they process per hour) as it is clear their ultimate goal is to literally get you in & out as quickly as humanly possible. It's empty/impersonal & leaves me feeling overly-rushed, as though I'm being pushed along on a very fast-moving assembly line, or am being told to "move along now," or post-transaction "dismissed" & energetically "escorted" out the door (albeit extremely politely). QT employees are in fact so friendly (& so over-the-top uber-positive) that same is clearly feigned, & their frenetic energy & scripted comments (obviously learned & memorized word-for-word from an overzealous corporate training program that seemingly borders on militaristic in nature) display not only ZERO warmth (& a notable affinity for dramatic stage-acting), but combined *SCREAM* "FAKE!", rendering me feeling unknown, anonymous & "just a number" as opposed to someone whose business is candidly appreciated. That's why 9 times out of 10 I take the time to drive a bit out of my way to patronize the Shell station at 4088 Five Forks in Lilburn as opposed to the slightly closer-by QT. Additionally, the in- & outside are clean & well-lit; gas prices are competitive; pumps are state-of-the-art & a breeze to use; & the convenience store is ALWAYS well-stocked & usually happens to have a few various & sundry basic item(s) I may have forgotten during my weekly grocery store/drugstore trip (at the adjacent conveniently located Publix, & either Walgreen's--formerly Rite-Aid--or CVS). In the past, they even went the extra mile & extended my slightly incapacitated elderly mother the kind & compassionate courtesy of pumping gas into her car--on a regular basis--& never once made her feel as though it were a burden. PLUS, they carry & sell my Top Three 'guilty pleasures': Mexican Coca-Cola in glass bottles (no high-fructose corn syrup or BPA-containing plastic); a VAST array of Starbuck's cold bottled coffees; & my beloved (sometimes-difficult-to-find) ORGANIC American Spirit cigarettes. HIGHLY RECOMMEND!!! Sent from my iPhone

Pumps not working properly I hit the Help button on the pump to try and get someone to reset the…read morepump no employee ever call back I went somewhere else

It's very frustrating when you need gas, pull in this location and find the credit card system is…read moredown. Today is the second time this has happened out of the three times I've been here. What is the problem with their system that it has frequent issues? I don't carry cash and I want to fill up my car. I signed up for their discount/rewards program but I can never use it. Guess I will continue on down the road to QT where I've never had a problem.

Love this gas station. i have been stopping here for over 2 years on my way home from work. They…read moreare always so professional and know what i need without even needing to ask. They carry ethnic snacks that arent available at most other gas stations which is a plus.

It's gas station and I do not expect nothing more than gas when I drive up. However, the big font…read moreon the sign is the cash price. The little font shows the credit card price which s always $0.05 / gallon. Look at the fine print before you start pumping.

More bait and sign switch - will continue to show gas stations that highlight cash prices vs credit…read morewith smaller fonts and big prices.

This place is real sketchy at night. Wouldn't recommend coming here by yourself to pump gas. Men…read moresit outside the gas station and will catcall you or make comments about you. There are also not very many pumps.

Update! In addition to the prior issues I mentioned there is never, ever, receipt paper at the…read morepumps. Want a receipt? Gotta go inside and wait in a long ass line.

They take your money and refuse to give you your and and oh we don't have change right now. What is…read morethat?