Hey. Just wanted to say that I am a regular consumer at…read moreSheetz located in Roxboro, NC Upon my last visit there; the product that I drove there to purchase was no longer available. I was very disappointed and was considering going else where to make my purchase; but JOSH; the young man that was attending to me at the drive-thru made a substitute suggestion and went out of his way to make sure that I was a content customer; a d in doing so; guaranteed my repeat return to this particular Sheetz from here on out; just because he went the extra mile to solve my dilemma. Now, it may not have been a big deal to him because there was a line behind me in the drive thru; but he made it a big deal of importance to him to ensure that a customer was beyond content. Thank you JOSH. Y

I went there today to vet my normal frozen drink. It was disgusting . I took back in said this…read moredosent taste right. She said maybe u ordered wrong woman. I said no. I order same thing. I asked for her name and then saw it. Robin is so rude and thinks she knows et. You new. I've been going to sheets since been here. She needs attuide classes and how to talk to people

Hello, I went to…read morepatron your store on 1/2/23, located at 207 N Madison Blvd, Roxboro, NC yesterday to get a car wash with my wife. I pulled up to the wash, the door was closed but the card/payment pedestal was operating and the "ready for use" light was green and flashing. I assumed that the garage door was closed and would open when the wash was ready for me as it was super cold, and this is how some car washes are to keep from freezing. Door closed until use. I paid $10 for the wash but the door did not open. My wife went in the store to talk with the cashier which then called a lady manager. She came out to tell me that a male register clerk with blonde hair gave her $10 out of his own pocket as the other cashier and manager (on phone) told her it was my fault for putting the money in the machine. She was spoken to in a rude manner and just didn't want to deal with it. Then I went back in to give the $10 back to the young man as he did not have to give me his own personal money because the store would not. I spoke to the young lady cashier and immediately she was aggressive and confrontational, so I asked to speak to the manager which was on the phone with her. The manager immediately was just as confrontational and just basically told me I was dumb for putting the money in there and that she would not return the money I paid. I told her there are ZERO warnings telling me that the wash is down. The green light still flashing telling "ready for use" was still lit. and the pedestal, still taking money. All I want is an apology and my $10 back as services were NOT rendered. This is no way to treat paying customers and patrons of your store.

Need to find out why all of a sudden they charge you a dollar when you pump gas. My gas total was…read more20.06 then later on got a bill pending on my checking for 1.00 and don't know why.