Okay. Legitimately just left this advanced auto parts and had to immediately write a review because…read morethe service was so outstanding. I needed a new battery, but it was a little more complicated because there was corrosion fusing the negative cable to the battery essentially. The dealership quoted me nearly 600 dollars saying I needed a new battery as well as a new negative battery cable. I went in and was just asking what parts I needed based on my car make and model, but my new favorite person, James, wanted to come out and take a look at it. He came out, assessed everything, and then showed me how the cable did NOT need to be replaced. He proceeded to work on this battery (mainly separating the negative cable from the battery) until he was able to get it off and put the new battery in. He cleaned the cable and corrosion up, was a joy to be around, and genuinely wanted to help. I know advanced auto offers free battery installation, but this was above and beyond. He spent probably an hour working on this for me, when it would have been easier for him to just send me somewhere else. If anyone who is reading this is in charge of employee salaries; GIVE THIS MAN A RAISE! Seriously pleasant experience. Such a huge help and weight lifted. So thankful for great customer service from people like James. THANK YOU!!

From the owner: Your local Advance Auto Parts at 610 Hampton Pt in Hillsborough offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

It was raining. It was cold. Walker was closed when I arrived, late by about 10 minutes. I had…read morebeen sent here by another place down the road who suggested Walker could fix my neighbor's wiper blades for less cost. But I was too late! Not so fast. An employee walked out, laughing and joking with another who was locking the front door. I asked if they still couldn't help. The employee leaving gave me a work order he needed to give the other guy, and said, "here, keep this from him until he helps you." And that was that! Dude fixed the blades in a tshirt in the freezing rain. A little leverage and plenty of kindness and concern for the fact that I had destroyed wipers in a rainstorm, they took care of me solid here. Even pointed out that the previous mechanic had put the wipers on backwards. Well, NO WONDER! Quick review for a brief encounter, I'll be back with my own wheels once they start to have problems.. yay, car ownership.

As a woman, walking into a auto parts store has been intimidating in the past-not so here! They…read moreanswered my questions in a language i could understand without feeling talked down to. Great customer service!

Incompetent staff. Bad. I needed help with a belt cross reference and the lady manager delegated…read morethe duty to a red shirt guy and he was basically Clueless I won't be giving them much more of my business

Fabulous service. Incredibly impressed. A lovely man changed the battery in no time and I was on my…read moreway. Awesomeeeee service. Many thanks.

Amazing customer service. Service with a smile. They are always available and fixed my key though…read morethey mentioned they are not supposed to. Thank you, Autozone Durham.

Lawrence offered great customer service! He recommended a good windshield wiper fluid and…read moreaccompanied me to my car to show me where to refill it. Very professional and friendly. Thank you, Lawrence! Jane

If you live in Durham and have any auto needs, especially paint, look no further. Terry Holbrook is…read morean expert in the world of cars. This store is organized, well stocked, and most importantly, focused on giving it's customers the best service possible.

If you're a Durham native, you probably have driven past this place countless times. Regardless of…read morewhere you are from, this shop is one of the most helpful I've ever been to. The store is stocked with almost all auto needs, and the customer service is unmatched. I have ordered two different parts, gotten oil and epoxy, and a recommendation for car service all from the kind men that work here. I will definitely be back to Triangle Auto Parts for any other car needs I have, and I CERTAINLY recommend others to do the same!

I went in to get my free diagnosis test on my car. The gentleman at the desk was very polite and…read moreknowledgeable about cars. He assisted me quickly and told me things about my car I didn't know I needed fixed. He even recommended a near by mom and pop shop that can give me a good deal.

We are all entitled to our own opinion, right? Well here is mines:…read more Parking: 5 Location: 5 Ambiance & Décor: 4 Customer Service: 5 Went to O'Rileys today to have my check engine diagnosed. That darn light came on today and the first thing I could do is panic and think about the cost to fix. As I was on a stroll back to work from lunch I yelped "Check Engine" and O'Riley's popped up on my local search. I walked in and was assisted by Stephen! He was awesome. He took a diagnostic device outside to my car and hooked it underneath the dash and low and behold... He pulled my code from the car and told me exactly what I needed to do. He even went the extra mile to give me some sound advice. Great experience today at O'Riley's

Big shoutout to two workers, Prince and Dylan. I've had to come to this location twice for…read moredifferent vehicle problems and each time I was met with hospitality, kindness, and extreme help. Both these workers were communicative in helping me pick out items and they both treated me with respect and a level of friendliness that I think all people should Strive to have. Big thanks to Prince and Dylan again

Their service is very good and professional under warranty; however, if you get anything else there…read moretheir prices are outrageous. They even charge a fee for using a credit card! If you like good service and a nice waiting room and pay very high prices for minor jobs go there.

I've been in a lot of auto parts stores over the years (Advance, AutoZone, NAPA, O'Reilly) and the…read morenicest, friendliest, and most helpful employee I've come across is Joshua at this Advance Auto Parts in downtown Carrboro. We're relatively new in the area and Josh welcomed us and made us feel right at home. It was our first time in Carrboro and we'd just eaten next door at Luna Rotisserie and Taproom: https://www.yelp.com/biz/luna-rotisserie-and-tap-room-carrboro-2. On our way back to the car, my wife pointed out that we were walking right past this Advance Auto Parts. Knowing me, I often need to buy something for my 20-year-old car, whether it be oil, a bulb, or windshield washer fluid. On this particular visit, I needed some of the latter. As soon as we entered the store, Josh asked us what we were looking for. I told him, he pointed us in the right direction, and then he told us a lot about the windshield washer fluids they had in stock and gave us honest advice. They carried a few different types of Rain-X plus a cheaper brand. Josh said most customers go with the cheap stuff, that all the brands/types of washer fluid were essentially the same, and to pick our favorite color. There was blue, green, orange, and purple. I've been purchasing Rain-X brand products for the last two decades so I went with the more expensive orange Rain-X 2-in-1 (de-icer and bug remover) which I've used before. One gallon cost $5.90 after tax. The store was set up to follow COVID-19 safety protocols. The counters were roped off to promote separation between employees and customers. The counters also had plexiglass barriers installed. Josh wore a mask when interacting with us. After checking out, Josh noticed my wife carrying two boxes of leftovers from our meal at Luna. He offered her a bag. That was nice of him. The bags were Carquest bags (Advance Auto Parts owns Carquest). Knowing we were new to the area, Josh offered up advice/recommendations for the area if we wanted. Also nice of him. I noticed this Advance Auto Parts store is smaller than other Advance Auto Parts stores I've been in. The store number is 1054. Parking can be hard to come by in this part of town. However, this store has its own free, dedicated spots located conveniently right next to the building. Thank you, Josh!

Today I needed to replace the battery in my Subaru Outback. I had purchased the battery from the…read moreAdvance store in Carrboro, so I returned there to confirm that it was still under warranty. Indeed, it was under warranty so the staff began the process of replacing it. Joshua is the employee who helped me. He didn't know what he was getting into. :-) He tested the old battery, confirming that it needed replacing. He took out the old battery and put in a replacement. He then went through the process of testing the starter, alternator and new battery ... and determined that the NEW battery was defective. (He said that in his 14 years that had happened only one other time.) Joshua then got another battery, put it in and ran the tests again to determine that all was good. But he noted that the cable terminal attaching to the battery's positive anode couldn't be fully tightened, setting off a good 40 minutes of work to replace the cable terminal. I could not have been more satisfied with the service Joshua gave me. He told me he has worked at Advance for 14 years. I see other comments here that attest to the friendly, expert help the staff at Advance in Carrboro regularly provide. I can confirm it is true!