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    Eye Care Associates

    3.0 (2 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Eye Care Associates

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    Eye Care Associates Photos

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    Eye Center South - Dr. Irene Ludwig

    Eye Center South

    2.2(23 reviews)
    2.3 mi

    In October of 2025 I went to the Marianna store for an eye exam and looked for frames at that…read morestore, I didn't see anything that was fitting me just right, they suggested I go to the Dothan office that they had a larger selection. I went over and found a pair that I liked, sat with one of their SALESPEOPLE and was told that after insurance my TOTAL would be $400. I paid for the sunglasses and asked for them to be sent to the Marianna office because it was closer for me to pick up. I was sent or received a message a couple to a few weeks later that my sunglasses were ready for pick up. I went to the Marianna office and they told me they did not receive them they were still in the Dothan office, I was going away that weekend and wanted the new glasses so I drove to Dothan and picked them up. Fast forward a couple months I get a bill for $1100 for my glasses. Make a call to the Dothan office and they say it was never submitted to the insurance company and said they would submit it. Now 6 months later I get a bill for $92 for sales tax on the glasses that I paid $400 for. These guys play a lot of games with their billing and making the numbers look better than they are! I guess the first girl doesn't know how to add the tax to my "TOTAL" before the sale. The other people don't know how to add my insurance to the sale and the other people don't know how to ship the glasses to Marianna like I asked before they tell me they are there. Not very professional! Typical salespeople!! BEWARE!! For me NEVER AGAIN!! TOO much stupidity for a pair of glasses!!

    March 9, 2026 In January 2025 and February 2025, I had…read morecataract surgeries with lens implants. I have used Eye Center South previously and had no problems, in fact, I had a great experience. However, this time proved to be a different story: (1) I was misled in what the results of the lens implants should be (how well I would be able to see after the implants), (2) the review of past history, current tests, and results of the surgery were ignored, (3) there were not follow-ups at the office the day after each surgery, only a phone call from a staff member (4) the CRNA made rude comments just prior to surgery and the doctors made rude comments during follow-up visits, (5) there was a good size skin tear on the end of my nose when I awoke from the 2nd cataract/implant surgery-this was totally avoidable-there is NO reason for it other than being too aggressive in pulling the tape off, and (6) the price for lenses was $920/lens higher than what other local ophthalmologists charge. **The positive is that the nurses and receptionists were professional and helpful.

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    Eye Center South - Pre surgery

    Pre surgery

    Eye Center South - Dr. John Fortin

    Dr. John Fortin

    Eye Center South - Dr. William Bennett

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    Dr. William Bennett

    EyeCare Associates

    EyeCare Associates

    2.0(2 reviews)
    22.0 mi

    My visit with Eye care associates in Ozark Al. I thought other people would like to know what…read morehappened to me. I showed my insurance card to assistant, I wanted to know if my bill would be covered or most of it. She said, " yes sir, you are covered, I said, " are you sure" ? " Yes sir ". I trusted her %. I was finished with exam and sure the doctor is nice but getting ready to walk out the door, the assistant said " that will be $ 150.00 for today" I was in shock. I was not told at beginning of appointment that I would have to pay $ 150.00 because my insurance would not pay it. Also a few weeks later, I received a bill in the mail for $ 284.00..... I called to complain but was told my insurance only covered a quarter of it and the doctor went up a hair on my prescription. Please be weary of this place. The assistant should have gotten the insurance card from me, and did more of a search to see if I was covered and how much before anything was done. I'm very disappointed and hope this review will help someone else.

    One day quick service. Staff and doctor very caring and great communicators. I had a pleasant…read moreexperience. Only drawback was the selection of frames. I wasn't able to use my amazing frame or any one of the frames I brought with me. That was a big letdown. The frames that got haven't lasted long before I had to get them repaired (no charge). Now I literally can't see clearly and need to be re-examined again. Never had this problem before; maybe it's more than a senior moment.

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    EyeCare Associates
    EyeCare Associates
    EyeCare Associates - Eyecare Associates Logo

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    Eyecare Associates Logo

    Eye Care Associates - optometrists - Updated May 2026

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