Absolutely love coming here. The staff is just so nice and helpful. Since my first appointment a…read morefew years ago I have brought my whole family in to see the same optometrist. My kids also really enjoyed picking out their glasses and as they say "the glasses specialist is awesome"

I have been in and out of many eye centers as I have always had bad vision so I get the gig when…read moreone is good or not so good. These guys are great. Very friendly, on time, expedient with the exam. The doctor was very thorough and didn't seem in a rush. We have finally found a good eye doctor in CDA and it wasn't easy!

Dr Sara Duke is measured, thorough, and very personal. We have seen her and the team for 8 years -…read morea great choice! Wonderful care & the entire office team is uniformly kind, knowledgeable & helpful in explaining what and why! Highly recommend the entire team!

From the owner: The North Idaho Eye Institute has been providing exceptional eye care in Coeur d’Alene since 1966…read more We are a trusted resource to the local/regional medical community. As physicians and eye surgeons, we are experienced in treating most medical and surgical conditions of the eye. All of our ophthalmologists are Board Certified by the American Board of Ophthalmology.

After wearing glasses and/or contacts for 25 years, I'd debated lasik for years. Now, only a week…read moreafter, I can't imagine going back. Not having to take contacts out before bed, to avoid getting water in your eyes while showering, or even adjust your glasses during physical activities- I can't believe this is how everyone else has lived all along! Two days after my appointment and I was feeling well enough to do Bloomsday. The only thing I regret is not doing this sooner. The entire team at LasikPlus did a great job with communication, scheduling, and answering any of my questions. Specifically, Dr.Iwanyk who performed my procedure, told me exactly what was happening every step of the way and I felt reassured the whole time (and by whole time, I mean ten minutes). If you are on the fence, do it- you won't regret it (worst case, have a conversation).

Post LASIK update day 3: Vision is great, can read fine print during ads on tv for example. Quite a…read morebit of ghosting/glare around bright text though. Was told that could take up to 3 months to go away. Procedure: It took around 10 minutes or so, eyes fully numbed, then the Dr. pushed some kind of metal rings around my eyes to keep them open, that was awkward. At times I couldn't tell if my eyes were open or closed, as sometimes my vision went black (creepy). Couldn't feel the flaps being cut by the cold laser. When Dr. was pulling the flaps back, what I was seeing looked like it was going up and away from view, also vision was immediately very blurry while flaps were opened. During the laser sculpting, it smelled like burning hair, although no burning occurred. They say it's just a side effect of the laser reacting with molecules. Vision came back when flaps replaced. Could see everyone right away when I got up, but very blurry. Overall very happy I had this done. Keep your expectations in check, read all the fine print, etc. This is a life changing experience.

I had LASIK here after many years of thinking about it. I was sick and tired of cleaning my glasses…read moreevery ten minutes, and contacts eventually made my eyes miserable. Doctors check everything out and make sure you are physically ready for surgery, as well as mentally. They explain everything that happens and will go in depth if you want. The day of surgery, the team took great care of me, making me very comfortable awaiting my turn. The procedure was professionally handled, and efficiently completed. It was also effective as I now have 20/15, coming from 20/50. So no more squinting to read road signs! And I get to wear my sunglasses whenever(if you have to wear glasses, you know this is a big deal). The instructions for post op care are clear. And when I came in for my post op appointment, the team was top notch. I can't thank Pacific Cataract and Laser enough. They really have added significant value to my life! Thank you!

I chose lasik surgery after my eye sight became so terrible that I fell down the stairs without…read moreglasses and had a scary incident while driving where I accidentally knocked my glasses off and could not see where to pull over. I have to say the whole process was amazing! Staff was kind, procedure was simple. I could already see the next day! I was expected to be around 20/40 which I was happy with but after full healing I ended up with 20/20! I believe these results were due to all the testing they did to make sure I was a good candidate. Plus the skill of the surgeon along with having the best laser technology. I am beyond happy with my results that have changed my life in such a positive way! It's so worth the cost!

Reacted to the pediatric dose of ketamine. Blood pressure above 180 , dangerous to the point of a…read morepossible stroke. EMTs called, reduced blood pressure and transported to Valley Hospital. Separate transport by ambulance to Deaconess Cath Lab for evening angiogram and then check in for overnight stay. Not a fun visit, though same procedure 1 week earlier completed flawlessly.

It was a nightmare. Carina of the billing department was terrific; spent a lot of time getting us…read moresigned up and making sure the procedure would be covered by insurance. BUT the "glaucoma eval" was 45 mins. late and was a joke -- basically just an unneeded vision check. Then the consult was 2 hours late and the surgeon decided he didn't want to the procedure we were there for that day. We ended up staying in a hotel overnight after he tried to talk us into something else entirely. The procedure worked, as our primary eye doctor was sure it would, but we were completely underwhelmed by the surgeon's "info" and recommendations and the prescription for the follow-up eye drops was never even sent to the pharmacy! All told, this office cost us 4 hours of waste time, $150 for a hotel, and a lot of confidence. We will NEVER go there again.

Dr Ohlsen is very friendly, professional and highly skilled. My family has been seeing him for over…read morea decade. I used to work in the industry and I'm confident Dr Ohlsen is up there with the best in town. Great team!

I had an eye emergency and with the COVID19 and everything just starting to open back up I was…read moredesperate for an appointment. They were booked all day but somehow squeezed me in for an emergency appointment. I was seen very fast and everyone was so nice and understanding. I love all the interactions I have had with the staff. They are all very kind and helpful!

If you're thinking about having someone laser your eyes, please consider Empire Eye Physicians. I…read morerecently underwent Lasik surgery at the Laser Institute and I could not be more pleased! The entire staff and physicians were extremely professional to work with. Malinda was very informative throughout the entire process. Everything was thoroughly explained to me. Dr. Claypool was fantastic with my preop and postop visits--very informative! Dr. Sturbaum also saw me preoperatively and performed the procedure perfectly. I know there are other laser treatment centers that might be a little cheaper, but seriously, it's your eyes! I work in the medical profession and know when someone goes above and beyond what is expected, and everyone at Empire Eye does exactly that! I absolutely recommend them without hesitation!

We have been going here for our eyeglasses and contacts for a couple of years as they accept my…read morehusband's insurance. They are always super helpful and friendly. I went in today to see about glasses for computer use with my new prescription. The optician helping me, who has helped us in the past, was so helpful! She made up a pair of glasses for me to see the difference between my regular distance glasses to the computer ones. Super helpful to understand how much better they will be for work! She took the time needed and was not rushed. I appreciate the customer service and would recommend this clinic to anyone and everyone. Great location and parking. Thank you!

Positive experience. Moved here from another state and needed a updated contact prescription. Easy,…read morepolite and kind. Recommend.

Good medical care but extremely long wait times even with appointment!!…read moreEarly morning appointment of 8 am and still waiting at 9:15 am. I have been going here for 3 years every 2 -3 months and it is always at least an hour wait, many times 2 hours!!! Can't this be managed better??

I called to let them know I was running 10 minutes behind and to see if I need to reschedule my…read moreappointment. They said no come in you have a 15 min grace period. I got there at 11 am and had all my forms completed. The girl gave me a packet and told me to go sit in section D. From 11:05 to 11:50 am nobody acknowledged me and nobody told me they were running behind. I waited and waited. I did not end up going to my appointment because I did not have another hour to go and sit around. Terrible place - they were not like this but they were bought out and now run by a different group. Go somewhere else. I am hoping they do not bill my insurance for this since I did not leave anywhere past the waiting room. The girls who came out did not apologize, did not take accountability, and just stared at me when I asked why I was not notified of the delays.