Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

I had to have PRK surgery to correct a prior Vivity lens surgery I had performed at another…read moredoctor's office. Dr. Diaz and her team, especially Andrea, were very informative and detailed. Unfortunately, the outcome of the procedure has not resulted in the benefits I had hoped for.

The Dre At the Business are great. However as the Buisness has grown so has the wait time. I…read morerecently had an appointment and waited an hour and thirty minutes to see the Dr for 5 min. I think the Drs are great but the office manager needs to work on streamlining appointments and Patient experience

The Dr.'s here are great but pack a lunch because the wait is unbelievable! They really need to…read morestreamline their process, try to copy other eye specialist offices who are also Very busy but get their patients out in a timely manner.

Dr Scott did a wonderful job in taking care of my vision issues. I'm taking some new medications…read morefor some lung issues, and those medications may have an effect on my eyes. During the consultation, I found her professional and credible in the way she will be handling my care. I truly respect and appreciate the service provided on my initial visit, and I trust the ongoing care. Her staff was excellent throughout both with care / testing, and their kindness. Overall, five star experience.

Dr. Megan Scott is very knowledgeable, I've been going here for about maybe 4 years. Always easy…read moreto talk to. I'm ready I believe for cataracts to be removed too.

Dr. Vassallo is a very professional Dr.I highly recommend the Vassallo Eye Institute and the entire…read morestaff made me feel comfortable. Thank you

From the owner: Florida Eye Specialists is North Florida's largest multi-specialty eye practice, proudly serving…read morepatients across 15 locations from Jacksonville to Fernandina Beach, St. Augustine, and Palm Coast. With over 50 years of combined experience and over 75,000 successful cataract surgeries performed, our award-winning team has been recognized as Best of Bold City Best for 9 consecutive years. We offer advanced treatments for cataracts, glaucoma, dry eye, macular degeneration, LASIK, oculoplastics, and cosmetics. As pioneers in laser-assisted cataract surgery and the first to introduce Light Adjustable Lens technology to the region, we are committed to delivering innovative, precise eye care for optimal visual outcomes.

My husband had a retina detachment. Our regular eye practice saw us and immediately sent us to Dr…read more Sullivan, who did a procedure that evening. We were very satisfied with Dr. Sullivan, Dr. Agee and the staff at both St. Augustine and Jacksonville. The second detachment came a week later and, again, Dr. Sullivan scheduled the surgery right away and made sure my husband was doing well. No one likes to wait, but waiting for the best is not bad at all. Every person has a special job and they do those jobs very efficiently. We cannot say enough for these good folks. I sometimes wonder when they sleep though.

Very pleased with the doctors and staff. They have doctors for routine visits and specialists for…read moreout of the ordinary issues and surgery. Always a very pleasant greeting from Edwin.

Love the history of this practice. I applied for a position on indeed. The manager Nicole messaged…read moreme about setting up an interview and I replied back. But never heard back for about 2 weeks. Then Summer replied to set up a phone call interview, no time frame for the phone interview was scheduled. I gave her my availability for her to pick a day and time she would like to do the phone interview she called me and I missed the call. I immediately called her back and was sent to her voicemail. The next day I messaged her on indeed stating I returned her call and let her a message, no answer for several days. So I came into the office to introduce myself since there was a bit of back and forth and waiting for a reply. I waiting 30 mins before Summer came to speak with me. Now for the interesting part..... I'll tell you. I have never in my life had such an unprofessional interview in my life!!! First of all Summer didn't introduce herself. I was told to come into her office and sit, no eye contact or anything she looked over my resume. And asked about why I left a previous employer and stated I have been to a lot of eye practices, stating that when she sees an applicant that has been to that many offices she assumes that they are a "the problem." I corrected her stating that several of the eye doctors offices were internships from when I was in College for my A.S degree as an Ophthalmic Technician at FSCJ. I informed her that I only worked at 2 Doctors offices and the latest one merged with another practice. Then the interview made a weird turn of her cussing at me and talking about how she does not tolerate drama, and went over the attendance policy. Her words "if you do not have PTO you cannot take off." " I don't tolerate the petty shit. I had taken a long time to get the office to have a certain culture and I'm not going to ruin that on someone like that." She even called her own manager a "bitch" which was super unprofessional. And talked about how her current manager above her doesn't do much and how she has so many responsibilities in her position. Summer also asked me about a former employee I worked with at my former employers office wanting to know why they were terminated and if he's a good employee. Again very unprofessional. And the interview is pertaining to myself not someone else! I felt like I was being scolded by my mother. I have never been cussed out and scolded in an interview or accused to being a job hopper or a problem! I understand every office has an attendance policy and what is not tolerated. But to be scolded and cussed at as if I did something wrong. Yeah no thanks! I've meet many of Coastal visions previous employees that left because of management, and I can see exactly why! Not the kind of place I would want to work at or my friends or family go to.

Carey was very knowledgeable and thorough while doing my exam & picture. She also answered all of…read morethe many questions I had during my visit. Great experience!!

Four members of our family are patients here. We have never had anything but excellent…read moreexperiences. I've been seeing Dr. Nelligan for more than ten years. He performed my cataract surgery; it was a flawless experience. From the front desk staff to the surgery attendants, the professional training rates those five stars.

At the last minute, the office informed me that my Medicare insurance would not be honored for my…read moresoon upcoming cataract replacement surgery. It was scheduled for October 29th 2024. They called me September 18, 2024, DESPITE TAKING MY INSURANCE FOR OVER A YEAR AND HAVING TAKING ALL THE REQUIRED EXAMINATIONS AND EYE TESTS 1 MONTH PRIOR TO SEEING DR BARNHORST FIR A CATARACT EXAM AND RECOMMENDATION. It turns out the office wasn't taking the insurance fir many months and they failed to notify me. There was no apology, offer to use a different insurance or a call from Dr Barnhorst himself to potentially inform me, as my doctor, that a delay or reschedule until I could switch my insurance after the start of the next year would or would not degrade my cataract further. I wasted time and effort to go ahead with the surgery, including setting up friends schedules to accompany me to and from the procedure itself, time to see my primary as required by Dr Barnhorst as a pre requisite to undergoing the procedure, AND arranging my finances to pay thousands of dollars for Lazer and other non covered services. In my opinion, this was all on them, they offered no upfront apology about the whole ordeal amd blew me off with a master of fact call from their billing department! MYY RECOMMENDATION IS AVOID THIS DOCTOR ALTOGETHER. HES UNRELIABLE AND DOESNT KEEP HIS OBLIGATIONS. DONT WASTE YOUR TIME AND YOUR EYESITE!!

Schedule an appointment for me without my knowledge at 10:30 prior to a same day appointment that I…read morehad schedule at 1:30. I'm not going to sit at your practice for 2 plus hours waiting for the appointment that I scheduled. Called to determine what the 10:30 appointment was as it appeared to be an error was put on hold for 10 minutes and then was hung up on. If this is how you run your practice I have no interest in having my eyes operated on here. There was no apology for any of the mistakes just a response of ok--unacceptable.