I am so sad about the way I was treated trying to make an eye appointment today. I wish I…read moreremembered who answered when I called. I live in Ca I have macular degeneration and I see a retina specialist about every three months. I am needed here in Iowa during the time I need to see my eye dr. Since I will be here I tried to get an appointment about the time I would see my specialist at home. I explained my situation to the receptionist? She gave me a date that I am unable to make an appointment. I explained that I needed to see the dr about the 18th of March. She told me she would put me on a cancellation list. I felt like she was not sensitive to my needs, along an already difficult situation even more difficult. She also told me I would need a consultation to evaluate my situation. Why???? I think she didn't want to help me... I felt she didn't care. I hope no one EVER treats her the way she treated me today.

Bad customer service. Called to ask a price on contact lenses. Said they would need to call me…read moreback. Called the next place on the list.

I am very happy with the Drs. I have seen there and the Waterloo store. I was given a new…read moreprescription for glasses. I ordered them in Cedar Falls and was told it would be two weeks before they arrived. I asked them to be sent to the Waterloo office, which is much closer for me. I was told they would do that. After three weeks I called Waterloo store to check on the glasses. They transferred me to the Cedar Falls store. I was told they weren't in yet. I called again after a week, this time Cedar Falls, they said there was a problem with the prescription not being right and they were sending them back. After three weeks again I called Waterloo Wolfe eye clinic, they transferred me to Cedar Falls again because Cedar Falls location ordered them. I left a message and was told that they just come in, but we're in Cedar Falls. I didn't want to wait so I went there and picked them up. I finally got my glasses. They never initiated a call to let me know anything unless I called. When I picked them up I heard someone in the back say that they had been there for a while. I guess I expected better communication from the Cedar Falls store. When I picked them up they also had no idea they were to be sent to the Waterloo location. After this long I probably need a new prescription

I don't mind waiting, but the point of appointments is to arrive on time without having to wait…read morehours at a time for an appointment slot. Didn't see the doctor the first time until over an hour after my appointment time. The second time, it was over an hour and a half. No apology or anything. It's just unacceptable. There's no point in making appointments if it's still going to take all afternoon to see the doctor. On the bright side, this is attached to the Sartori Memorial Hospital, so it's easy to find and has its own parking lot.

They are very prompt, detailed and thorough in their exams and in their glasses store. They…read moremaintain a nice selection of glasses for both adults and children.

I love coming to this clinic. Dr Penmatcha is very kind and very detail oriented. The eyeglass area…read moreis very nice with a nice selection of frames.

Fantastic care and so pleased w my glasses- and the lab stands behind their work too. Thank you so…read moremuch!

From the owner: Oskaloosa Vision Center is a busy, medical-based office where our patients come first. In addition…read moreto comprehensive eye examinations, our doctors are able to remove foreign bodies, manage and treat eye infections and diseases, prescribe glasses and contact lenses, as well as provide pre- and post-operative care to surgical patients

Excellent Service from Start to Finish! Huge selection and variety of frames! Highly Recommend!read more

Dr. Justin Risma is great the best, but seems in last year he is in a hurry to get done with you…read more Is it because the Doctors are invested in this company and worried about the all mighty dollar. Not what it used to be where they were not in a hurry. Makes you feel like a number. The Dubuque location you get all through the prep and then you usually have to wait not just a few minute but wait. Seems maybe they overbooked themselves as they want as much money as possible. Be nice if they get back to the old way and sit down with you so you can ask questions instead of walking out the door and saying any questions let me know.

Dr. Peitre is very good and has been a great help and is the reason my eye disease isn't getting…read moreany worse. The staff is also very pleasant and helpful.

Got the eye exam, didn't like the contacts, tried several times to order them. I would call then…read moremiss the call 3 days later. Ran in asked for a change said they would get back to me never called back. Called again and was told I would have to pay for another exam. I would find another place.