Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

What an Amazing store and the staff so nice and helpful Renny & kirsten are the best. So many…read morechoices in this store. They also have a selection of vintage sunglasses which i personally love. I had two pairs of sunglasses that needed to be fixed and they fixed them on spot.

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

I stopped by with several pair of glasses that needed minor repairs…read more At the door, I found I needed to call for someone to let me in. They did all of the appropriate covid safety checks and then I got to meet with Julie Nelson. None of my glasses were purchased there, however, Julie was extremely pleasant and repaired 3 pairs. When I asked what I owed her she said nothing. So courteous! So helpful! Covid precautions (mask, hand wash, Temperature check, distance). I will definitely be back next time I need an eye exam or new glasses!!! I highly recommend. :)

The worst experience I've ever had. Staff has given me 4 incorrect completion dates. I was told the…read moreglasses would take 4 weeks.... it's been 10 weeks and counting.

Had an awesome experience here today. Great place if you are on a budget and they can do prism…read morelenses!

Everyone here always makes me feel welcomed! I drive all the way from Southfield just to get my…read morecontacts here! Daisy,Tashai and Tonya are the best!

This is a great place to get glasses and sunglasses. Sandy is super friendly and helpful. Can't…read morewait to get my new glasses and sunglasses!

Can't say enough great things about this location! The staff is always helpful and very stylish!…read more The contact lens program is great and has fantastic prices! Sandi and her team are just fun!

Sadly I am done with Roland Optics. Very poor customer service experience today. No interest in…read moretrying to help me.... and I was the only one in the store! Attitdude by both employees was one of no interest in helping me. Bad vibes all around! I cannot recommend roalnd Optics anymore.

As another reviewer stated "buyer beware". Terrible experience, not a nice business. In my opinion,…read morethey do not care about the client all they care about is making a profit $$$ and ripping off people with inferior products & unfair business practices. I could not adjust to their progressive eyeglasses, wanted a refund but they would not give me one. Long story short I feel ripped off & treated unfairly. I will not ever go there again.

Terrible patient service. I've been a patient here since 1997 and have noticed a complete downhill…read morein patient care over the past two years. I will be looking for a new provider and wouldn't recommend anyone to go here.

I have been coming here for 50 years, yes, 50!!!! I have NEVER waited so long for my appointments…read moreas I have in the last year. I'm not sure what is going on but nobody seems to be hustling, I don't really feel cared for. I had surgery and there seems to be a serious lack of response. I really don't care what the issues are. I will be taking my business elsewhere.

I had an excellent experience at BVC and recommend it highly. Dr. Seros and her team provided a…read morevery thorough eye exam using state of the art equipment. I was equally impressed with the retail side of the house. Joy was a pleasure to work with and I was fitted properly and trusted her opinions on the frames. I never felt pressured to buy more expensive frames and was impressed with Joy's knowledge and experience. Overall, a five star experience.

I had them test my vision and make recommendations. They recommended Clear Vision Center for my…read morecataract removal. There billing policy was for me to pay in cash for their services and then they would refund me the difference between what insurance covered and I paid. What I expected from them was their professional opinion of my vision and advice moving forward. What I recieved was less than that. When I went back to Birmingham Vision Care with a question regarding an opinion Clear Vision Center provided I was told I would need to pay for an office visit. This prompted me to write a letter (4/22/26) requesting my refund from my exam (12/17/25) and any of the work up around that visit. Today is 5/27/26. I'm still waiting for my refund and file. I may be alone here but what it seems to me is both of these healthcare providers are more interested in what they can sell you rather than what you need. What's upsetting is they put fear in your head related to your vision to upsell their offering. When you have questions regarding their opinions they want to charge you for answers. What kind of clip joint are these people running? Just hope they will finally send me the check they owe and my file. Someday.

The store on 14 Mile in Troy near Oakland Mall is shady and crooked. I went in to buy prescription…read moresunglasses and the saleslady showed me very expensive frames on the wall. I told her I wanted the cheaper frames shown on their website and she said they didn't have any of those frames in the store. When I accused them of bait and switch, she went and got her manager, who came out with a key and unlocked a cabinet with the cheaper frames shown online, right after the saleslady said they didn't carry those frames in the store. I chose one of the cheaper frames. Then she purposely screwed up the order so when the glasses came in, they were clear glass, not tinted as sunglasses. She said the lab made the mistake, but then she proceeded to ask me what color tint I wanted and how dark, which she didn't ask me when I originally order them. The order wasn't sent in with the tint information and I believe she did it on purpose. I had to wait another week for the glasses to be remade. She was curt and dismissive. I hope nothing goes wrong with the glasses because I don't want to have to go back there.

I called to make sure they were in-network and was told they were, only to find out after the…read moreappointment that they were not. They didn't even ask us what features we wanted on our glasses. They just added every single bell & whistle which resulted in a ridiculous bill because they were not in network. We also told them we wanted slim lenses which they guaranteed would be and charged us extra. When we got the glasses, they were they as thick as our old ones. They explained to us that that was the thinnest they could make them due to the prescription and the frame type----then why the hell did they assure in that they'd be thin during the ordering process??? - oh yeah, to charge us for it. These people are liars and scammers! Go elsewhere!

I've been extremely impressed with the care I've received at VSM. From the extremely thorough…read moreexaminations to the caring opticians and kind desk staff, every experience at VSM has been terrific.

I located Vision Specialists online after searching for a specialists that could work with me on my…read moreunique eye issues. After the Kellogg Eye Center told me, "your eyes are fine," I looked around for a second opinion. I worked with Dr. Chelsea, who did a very thorough workup that included standing on a balance board decide and watching me walk down the hall. She diagnosed my binocular vision disorder, and prescribed me a pair of prism lenses. Martina helped me out with the glasses. I thought I was going to try the new Xtra active prism lenses with the mirror sunglasses but they came back from the lab a little weird, so she helped me change them out for a normal lens without charging me more money. I had a great experience with all levels of care from the moment I walked in.