Donna helped me yesterday with an appointment immediately for this morning. The office was neat,…read moreclean, and well organized. From the moment I walked in the door I was welcomed and felt right at home! Purchasing my glasses was painless the Optician was knowledgeable honest and wasted no time getting me the new frames I love!! Highly recommend this group! Great experience!

If I could give zero stars, I would. We had the most awful…read moreexperience with Newport Eyecare from start to finish. Their Google Maps location sent us to the wrong city, which made us arrive half an hour late through no fault of our own. Instead of acknowledging the issue or showing any basic professionalism, the staff told us we would simply have to forgo the appointment -- no flexibility, no problem‑solving, nothing. I switched my husband into the other appointment, but he didn't even want to go because the woman on the phone was so rude, argumentative, and unwilling to listen when I tried to explain the Google Maps issue. We ended up finding a new eyecare provider and canceled the second appointment. When I called Newport Eyecare back to let them know, they were again incredibly rude and combative. They insisted their website clearly shows the old location as "permanently closed," even though it absolutely did not -- and it was obvious they had just updated it that day to cover their mistake. I called back once more to confirm we wouldn't be charged a no‑show fee, and the same woman repeatedly tried to put me on hold even after I said no and simply asked her to confirm we wouldn't be charged. She refused to answer the question, repeating the same script over and over instead of addressing what I was asking. They also claimed they sent letters to patients about the address change. We never received anything. This office has the rudest, most incompetent staff I've ever dealt with. They don't listen, they argue, they deflect blame, and they can't keep their own information updated. Avoid at all costs.

Best selections of glasses. Too bad my insurance has dropped…read morethem. They were,kind and professional and their Waiting Lobby was full. Residents travel some to go there. I had my next pair picked out already.

This review is about the Farmington office; I tried to find a way to contact the main office to…read morespeak with them but the website does not have a contact method except for making an appointment. In May I went to see Dr. Gurney and had an exam and ordered Progressives. The new glasses did not seem right for me for reading, but I thought I'd try and get used to them, as was suggested before. They do not test new glasses before you leave, which it seems they should. I finally tried a pair of cheap Walmart reading glasses. Could read much better than my $350 progressives! My wife urged me to go back to the office and when I did I was told the reader part was -2.50, when the cheap ones that worked on me were -4.00! Seems like a goof on the prescription to me. Not sure. But since a few months had passed, June said I was out of luck. She also said something about the far vision (top) of the lens would affect the bottom, which seems wrong to me. My wife had gone back a couple months ago and had her new glasses changed due to a wrong prescription. Her second pair still isn't right, but she refuses to go back again. We will not return here.

I haven't been for an eye exam in 30 years and they were very thorough, when they gave me my eye…read moreexam. Dr. Sobeck was very nice and informative. The office staff were also very nice. I will continue, going there.

Super courteous and professional service from everyone in the office. I'm also thrilled to be in…read moreand out in less than an hour. My entire family sees the providers at Kennebec Eyecare and we're beyond satisfied. Thank you all!

Love this place every one is great at what they do here.very friendly, helpful and knowledgeable…read more Got some great new glasses at a really nice price.

Gardiner eye Care I've been going there for years they are awesome, caring they take better care of…read moreme then any other eye place of ever been to. Thanks you all God Bless

We just switched to Atlee Gleason and have had only positive experiences. The staff is professional…read moreand competent: from the moment we arrive, through eye examinations, to glasses fitting and insurance juggling. We are seen promptly. It has been a good experience.

Absolutely terrible experience with the optician. Twice. I ended up calling the office manager…read morewho supported her rude and disrespectful behavior.